Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Consumer Complaints
2 ComplaintsNissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchase my vehicle [XXX], While driving it I noticed that my driver seat was moving when I drive and turn corner, go on a hwy on ramp, or turn in a driveway. The car is under the manufacturer warranty and I have been taking my car back and forth to the only Infiniti dealership here in Las Vegas. Every time I take it there they tell me they cannot duplicate it, but they have replaced my seat track 3 times, which 2 of what I was told was broken. I keep telling Infiniti that this is a safety issue for me and I don’t feel safe driving my car. They cannot tell me why the seat track keeps breaking and I don’t know what else to do. I took it the the dealership I bought the vehicle from and 2 people there were able to duplicate the problem with my seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623747
Recall Date: Nov 6, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is rattling noise in the dashboard area that is evident when driving 55+ mph. The noise started in the middle of the dashboard. I took it in for service and was told it was a known air bag issue. After servicing the issue has recurred but has moved to the driver side dashboard area. If this is a known issue, I'd like to know to ensure the vehicle is safe to drive and that the airbag won't deploy while I'm driving. My car has been at the dealership in the service department for 9 days now. No update has been provided; which in itself is alarming.
Corrective Action:
There is rattling noise in the dashboard area that is evident when driving 55+ mph. The noise started in the middle of the dashboard. I took it in for service and was told it was a known air bag issue. After servicing the issue has recurred but has moved to the driver side dashboard area. If this is a known issue, I'd like to know to ensure the vehicle is safe to drive and that the airbag won't deploy while I'm driving. My car has been at the dealership in the service department for 9 days now. No update has been provided; which in itself is alarming.
Additional Notes:
There is rattling noise in the dashboard area that is evident when driving 55+ mph. The noise started in the middle of the dashboard. I took it in for service and was told it was a known air bag issue. After servicing the issue has recurred but has moved to the driver side dashboard area. If this is a known issue, I'd like to know to ensure the vehicle is safe to drive and that the airbag won't deploy while I'm driving. My car has been at the dealership in the service department for 9 days now. No update has been provided; which in itself is alarming.
Mfg Campaign: 11472745
Recall Date: Jul 7, 2022
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