Complaints & Recalls
Consumer Complaints
21 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The air bag light started flashing. The only thing that I did was have the vehicle oil change and air filters changed. Per the warranty Air Bags are excluded. If the airbags have not deployed or been serviced, there would be no reason to blink unless defective. It costs $2500 for a possible fix and if that doesn’t solve the problem it will cost for the next step and so on. Why is this not a manufacturer issue?
Corrective Action:
The air bag light started flashing. The only thing that I did was have the vehicle oil change and air filters changed. Per the warranty Air Bags are excluded. If the airbags have not deployed or been serviced, there would be no reason to blink unless defective. It costs $2500 for a possible fix and if that doesn’t solve the problem it will cost for the next step and so on. Why is this not a manufacturer issue?
Additional Notes:
The air bag light started flashing. The only thing that I did was have the vehicle oil change and air filters changed. Per the warranty Air Bags are excluded. If the airbags have not deployed or been serviced, there would be no reason to blink unless defective. It costs $2500 for a possible fix and if that doesn’t solve the problem it will cost for the next step and so on. Why is this not a manufacturer issue?
Mfg Campaign: 11628626
Recall Date: Dec 3, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Corrective Action:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Additional Notes:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Mfg Campaign: 11623143
Recall Date: Nov 1, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Corrective Action:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Additional Notes:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Mfg Campaign: 11623143
Recall Date: Nov 1, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Corrective Action:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Additional Notes:
I am writing to report serious safety concerns regarding my 2017 Infiniti QX80. The vehicle has exhibited two primary issues: 1. Unintended Braking: The vehicle has a tendency to suddenly and unexpectedly brake, particularly when driving over specific road surfaces, such as brick-paved intersections. This behavior is extremely dangerous as it can lead to accidents, especially in high-traffic areas. Such abrupt braking can cause the vehicle to lurch forward, potentially leading to rear-end collisions. 2. Frequent Battery Drain and Failure: The vehicle's battery drains rapidly, requiring frequent replacement. Despite multiple visits to the dealership and attempts at repair, the issue persists. This problem significantly compromises the vehicle's reliability and can leave the driver stranded, particularly in emergency situations. I have taken the vehicle to an authorized Infiniti dealership multiple times to address these issues. While the dealership has attempted repairs, the problems have persisted. The frequency and severity of these issues pose a significant safety risk to myself and other drivers. I urge the NHTSA to investigate these issues and take appropriate action to ensure the safety of all 2017 Infiniti QX80 owners.
Mfg Campaign: 11623143
Recall Date: Nov 1, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Corrective Action:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Additional Notes:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Mfg Campaign: 11510390
Recall Date: Mar 6, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Corrective Action:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Additional Notes:
2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...
Mfg Campaign: 11510390
Recall Date: Mar 6, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Infiniti QX 80. The contact stated that while driving at an undetermined speed, the front passenger’s side air bag deployed without warning or impact. The driver was able to park the vehicle and after exiting the vehicle, the remaining air bags deployed. There were no reported injuries. The vehicle was towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 77,000.
Corrective Action:
The contact owns a 2017 Infiniti QX 80. The contact stated that while driving at an undetermined speed, the front passenger’s side air bag deployed without warning or impact. The driver was able to park the vehicle and after exiting the vehicle, the remaining air bags deployed. There were no reported injuries. The vehicle was towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 77,000.
Additional Notes:
The contact owns a 2017 Infiniti QX 80. The contact stated that while driving at an undetermined speed, the front passenger’s side air bag deployed without warning or impact. The driver was able to park the vehicle and after exiting the vehicle, the remaining air bags deployed. There were no reported injuries. The vehicle was towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 77,000.
Mfg Campaign: 11493017
Recall Date: Nov 10, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Corrective Action:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Additional Notes:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Mfg Campaign: 11458767
Recall Date: Mar 29, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Corrective Action:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Additional Notes:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Mfg Campaign: 11458767
Recall Date: Mar 29, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Corrective Action:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Additional Notes:
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I have called and reported this as well with you all Infiniti will not earn up to the fact that there is a fault and needs to replace the TCU/ECU/ECM/TCM in order to fix the issue I have an extended warranty and I’ve had to pay infinity dealership over $800 now for three different times for them to reflash these modules which does not correct the problem for longer than a week going back to the same issue it’s been an ongoing problem since we have them in the vehicle and I believe if this is investigated you will find that this is a common issue with almost every Infiniti QX 80 2017 and also some more year makes and models please investigate so consumers can be helped with this issue it’s also a safety concern as yes the vehicle needs acceleration in order to avoid a collision is not possible due to lack of power because the TCM and ECM is not communicating in order to downshift to give the power to the vehicle to get out of the way of a collision I have almost gotten into a wreck several times in stop and go traffic between the Rpm’s listed which are between 1020 500 RPMs as well as gas mileage has cut in half due to this issue and sometimes shifting we get stuck in one year or the other which normally is a higher gear therefore has no power to go we need it sometimes I have to turn the car off at stop signs or stop light in order to restore it so I did not cause a rear end collision by somebody running into me NHTSA serviced bulletin- consumers have to pay for Ben though know issue infiniti won’t take responsibility Reference: Date: AT17-002a ITB17-008a April 18, 2017 2017 QX80SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
Mfg Campaign: 11458767
Recall Date: Mar 29, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Mfg Campaign: 11454987
Recall Date: Mar 3, 2022
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Potential Consequences:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Infiniti QX80. The contact stated while driving approximately 10-50 MPH in stop-and-go traffic, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to several unknown dealers to be diagnosed. The contact was informed that the TCU (Telematics Communication Unit) and ECM were faulty. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Mfg Campaign: 11454987
Recall Date: Mar 3, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger air bag system is apparently designed to disarm when a "small adult or child" sits in the passenger seat. This means each time my wife sits in the passenger seat (she is approx. 120lbs,) the passenger air bag light illuminates and the air bag is disarmed. This then renders one of the key safety features inoperable, and she and I feel very unsafe in the car. However, my research tells me that it is designed to be that way. How can that be legal or permissible? This design is deeply flawed and should be addressed immediately. She should not be endangered purely due to her being the weight she is. Not all Americans are over weight. No other car I own or have owned ever did that, only this Infiniti, and apparently all other Infiniti's.
Corrective Action:
The passenger air bag system is apparently designed to disarm when a "small adult or child" sits in the passenger seat. This means each time my wife sits in the passenger seat (she is approx. 120lbs,) the passenger air bag light illuminates and the air bag is disarmed. This then renders one of the key safety features inoperable, and she and I feel very unsafe in the car. However, my research tells me that it is designed to be that way. How can that be legal or permissible? This design is deeply flawed and should be addressed immediately. She should not be endangered purely due to her being the weight she is. Not all Americans are over weight. No other car I own or have owned ever did that, only this Infiniti, and apparently all other Infiniti's.
Additional Notes:
The passenger air bag system is apparently designed to disarm when a "small adult or child" sits in the passenger seat. This means each time my wife sits in the passenger seat (she is approx. 120lbs,) the passenger air bag light illuminates and the air bag is disarmed. This then renders one of the key safety features inoperable, and she and I feel very unsafe in the car. However, my research tells me that it is designed to be that way. How can that be legal or permissible? This design is deeply flawed and should be addressed immediately. She should not be endangered purely due to her being the weight she is. Not all Americans are over weight. No other car I own or have owned ever did that, only this Infiniti, and apparently all other Infiniti's.
Mfg Campaign: 11453090
Recall Date: Feb 20, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My battery died and needed a jump start. Shortly after jump starting my vehicle, the airbag light began flashing. The Infiniti dealership in Milwaukee is quoting $3900 to fix this which seems crazy. I don't know if the airbag will even deploy if I get into accident.
Corrective Action:
My battery died and needed a jump start. Shortly after jump starting my vehicle, the airbag light began flashing. The Infiniti dealership in Milwaukee is quoting $3900 to fix this which seems crazy. I don't know if the airbag will even deploy if I get into accident.
Additional Notes:
My battery died and needed a jump start. Shortly after jump starting my vehicle, the airbag light began flashing. The Infiniti dealership in Milwaukee is quoting $3900 to fix this which seems crazy. I don't know if the airbag will even deploy if I get into accident.
Mfg Campaign: 11450775
Recall Date: Feb 7, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN A THREE LANE ST WITH NO OTHERS CARS NEAR ME. NO CARS IN FRONT OR BEHIND OF ME. WHEN MY SUNROOF EXPLODED.
Corrective Action:
I WAS DRIVING DOWN A THREE LANE ST WITH NO OTHERS CARS NEAR ME. NO CARS IN FRONT OR BEHIND OF ME. WHEN MY SUNROOF EXPLODED.
Additional Notes:
I WAS DRIVING DOWN A THREE LANE ST WITH NO OTHERS CARS NEAR ME. NO CARS IN FRONT OR BEHIND OF ME. WHEN MY SUNROOF EXPLODED.
Mfg Campaign: 11366243
Recall Date: Oct 24, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Corrective Action:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Additional Notes:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Mfg Campaign: 11170060
Recall Date: Jan 14, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Corrective Action:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Additional Notes:
I TRIED TO OPEN THE BACK OF THE VEHICLE AND I COULD NOT SINCE I DID NOT PRESS LONG ENOUGH. THEN I TRIED TO DO THE SAME FROM INSIDE THE VEHICLE BUT AGAIN I COULD NOT SINCE AGAIN I DID NOT HOLD THE BUTTON LONG ENOUGH(I BOUGHT THIS VEHICLE FOR MY WIFE AND I WAS DRIVING IT FOR THE SECOND TIME DUE TO SNOW). I THOUGHT MAYBE I SHOULD TURN OFF THE VEHICLE AND TRY AGAIN SINCE MY LOGIC WAS IF THE TRUCK IS RUNNING DUE TO SAFETY REASON THE BACK DOOR MIGHT NOT BE OPENING. AS SOON AS I TURNED OFF THE CAR WITH IT STARTED TO ROLL BACKWARDS SINCE IT WAS ON SLIGHT SLOPE. OUR 3 DAUGHTERS WERE NEARBY AND I WAS SCARED THEY MIGHT BE NEAR THE BACK SIDE BUT THANK GOD THEY WERE ON SIDE OF THE TRUCK. I KEPT RUNNING WITH THE TRUCK TILL I CAN GET IN IT AND STOP IT. I GOT HURT ON MY KNEES AND BLOOD STARTED TO COME BUT I WAS LUCKY ENOUGH TO STOP IT. I WANT INFINITI TO LOOK INTO THIS ISSUE ASAP SINCE I DON"T WANT ANYONE HURT OR EVEN WORSE. IT IS 2017 INFINITI QX80. SEE ATTACHED VIDEO.THANK YOU. (XXXX) OWNER OF THE VEHICLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *DT CONSUMER STATED CAR STARTED TO ROLL BACK WHILE IN PARK. *JB
Mfg Campaign: 11170060
Recall Date: Jan 14, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Corrective Action:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Additional Notes:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Mfg Campaign: 11143085
Recall Date: Oct 27, 2018
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Corrective Action:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Additional Notes:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Mfg Campaign: 11143085
Recall Date: Oct 27, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Corrective Action:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Additional Notes:
CONSISTENT POPPING NOISE FROM THE REAR AND FRONT OF THE VEHICLE WHICH HAS PROGRESSIVELY GOTTEN WORSE. THIS ISSUE HAS EFFECT THE OVERALL SAFETY OF ME FAMILY. WHEN DRIVING AT RATE OF SPEED OF ABOUT 40-45MPH THE TRUCK STARTS TO SHAKE MAKING IT VERY HARD TO KEEP CONTROL. MOST RECENTLY WHEN MAKING A TURN I BEGIN TO HEAR A CLICKING NOISE. MY VEHICLE CURRENTLY HAS ABOUT 27K MILES AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS UNITED IN 2017. I HAVE TAKEN MY CAR INTO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM AND STILL TO THIS DAY NO SEEMS TO KNOW WHAT'S GOING ON. THIS ISSUE IS VERY UNSAFE FOR ME AND MY FAMILY AND I DEMAND THAT THE MANUFACTURER OF THIS VEHICLE NISSIAN REPLACE MY VEHICLE IMMEDIATELY.
Mfg Campaign: 11143085
Recall Date: Oct 27, 2018
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