INFINITI QX80 2021

Complete listing of complaints and recalls for this vehicle

4
Complaints
3
Recalls

Complaints & Recalls

4 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Nissan North America, Inc.
NHTSA Campaign: 21V599000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Aug 2, 2021
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.
Manufacturer: INFINITI
Mfg Campaign: R21A9
Notice Date: Sep 14, 2021
Recall Date: Aug 2, 2021
Nissan North America, Inc.
NHTSA Campaign: 21V373000 SAFETY RECALL
24.1K Vehicles Affected
Recall Date: May 20, 2021
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Potential Risk:
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.
Manufacturer: INFINITI
Mfg Campaign: R21A2, R21A3
Notice Date: Feb 4, 2022
Recall Date: May 20, 2021

Consumer Complaints

4 Complaints
Nissan North America, Inc.
Campaign: 11575429 Other
Mar 4, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Manufacturer: INFINITI
Mfg Campaign: 11575429
Notice Date: Mar 4, 2024
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Campaign: 11550409 Other
Oct 17, 2023
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.

Corrective Action:

The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.

Additional Notes:

The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.

Manufacturer: INFINITI
Mfg Campaign: 11550409
Notice Date: Oct 17, 2023
Recall Date: Oct 17, 2023
Nissan North America, Inc.
Campaign: 11517534 Other
Apr 17, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles.

Corrective Action:

The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles.

Additional Notes:

The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles.

Manufacturer: INFINITI
Mfg Campaign: 11517534
Notice Date: Apr 17, 2023
Recall Date: Apr 17, 2023
Nissan North America, Inc.
Campaign: 11500418 Other
Jan 6, 2023
Defect Description:

EXTERIOR LIGHTING:TURN SIGNAL

Potential Consequences:

2021 INFINITI QX80. CONSUMER WRITES IN REGARD TO REAR TURN SIGNALS BEING TO LOW ON VEHICLE CAUSING SAFETY CONCERNS.

Corrective Action:

2021 INFINITI QX80. CONSUMER WRITES IN REGARD TO REAR TURN SIGNALS BEING TO LOW ON VEHICLE CAUSING SAFETY CONCERNS.

Additional Notes:

2021 INFINITI QX80. CONSUMER WRITES IN REGARD TO REAR TURN SIGNALS BEING TO LOW ON VEHICLE CAUSING SAFETY CONCERNS.

Manufacturer: INFINITI
Mfg Campaign: 11500418
Notice Date: Jan 6, 2023
Recall Date: Jan 6, 2023

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