Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2023 Seismic and Seismic Luxury trailers. Fuel cap does not fit properly on the filler fuel neck for the cargo fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901581
Recall Date: Oct 13, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9901578
Recall Date: Aug 4, 2022
Consumer Complaints
1 ComplaintJayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Since the beginning of ownership have heard creaking in the floors. Then noticed doors are closing harder and bolts and screws on the left hand side are coming out. Finally noticed a stress crack of about 5” at a 45 degree angle on front corner of the master bedroom slide. Took a 6 hour trip and now the crack is 2.5 ft. The dealership investigated it and found that the wall studs have broken away from the frame causing the “wall to free float” Have been told it is unsafe to travel and reading on the internet this seems to be happening more on toy haulers or heavy fifth wheels. It appears to be under-engineered and a safety hazard.
Corrective Action:
Since the beginning of ownership have heard creaking in the floors. Then noticed doors are closing harder and bolts and screws on the left hand side are coming out. Finally noticed a stress crack of about 5” at a 45 degree angle on front corner of the master bedroom slide. Took a 6 hour trip and now the crack is 2.5 ft. The dealership investigated it and found that the wall studs have broken away from the frame causing the “wall to free float” Have been told it is unsafe to travel and reading on the internet this seems to be happening more on toy haulers or heavy fifth wheels. It appears to be under-engineered and a safety hazard.
Additional Notes:
Since the beginning of ownership have heard creaking in the floors. Then noticed doors are closing harder and bolts and screws on the left hand side are coming out. Finally noticed a stress crack of about 5” at a 45 degree angle on front corner of the master bedroom slide. Took a 6 hour trip and now the crack is 2.5 ft. The dealership investigated it and found that the wall studs have broken away from the frame causing the “wall to free float” Have been told it is unsafe to travel and reading on the internet this seems to be happening more on toy haulers or heavy fifth wheels. It appears to be under-engineered and a safety hazard.
Mfg Campaign: 11574581
Recall Date: Feb 28, 2024
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