Complaints & Recalls
Consumer Complaints
3 ComplaintsJayco, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Jayco RV Trailer. The contact received notifications for NHTSA Campaign Number: 21V179000 (Equipment), 21V184000 (Equipment), 21V204000 (Equipment) and 21V203000 (Equipment) however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and informed the contact that the parts for the recall repairs were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Jayco RV Trailer. The contact received notifications for NHTSA Campaign Number: 21V179000 (Equipment), 21V184000 (Equipment), 21V204000 (Equipment) and 21V203000 (Equipment) however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and informed the contact that the parts for the recall repairs were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Jayco RV Trailer. The contact received notifications for NHTSA Campaign Number: 21V179000 (Equipment), 21V184000 (Equipment), 21V204000 (Equipment) and 21V203000 (Equipment) however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and informed the contact that the parts for the recall repairs were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11425500
Recall Date: Jul 19, 2021
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Corrective Action:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Additional Notes:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Mfg Campaign: 11388403
Recall Date: Jan 16, 2021
Jayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Corrective Action:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Additional Notes:
DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS
Mfg Campaign: 11388403
Recall Date: Jan 16, 2021
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