Complaints & Recalls
Consumer Complaints
1 ComplaintKawasaki Motors Corp., U.s.a.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 (NA) KAWASAKI NINJA H2 MOTORCYCLE. WHILE DRIVING 53 MPH, THE TRANSMISSION EXPLODED. WHEN THE CONTACT PULLED THE CLUTCH, THE VEHICLE STOPPED. THERE WAS NO FIRE OR INJURIES. THE MOTORCYCLE WAS TOWED TO STARR CYCLE (200 PIERCE AVE, NORTH MANKATO, MN 56003, (507) 385-1990) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE ON BACKORDER, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE MOTORCYCLES SHOULD BE TAKEN OFF THE ROAD. THE FAILURE MILEAGE WAS 2,920. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 (NA) KAWASAKI NINJA H2 MOTORCYCLE. WHILE DRIVING 53 MPH, THE TRANSMISSION EXPLODED. WHEN THE CONTACT PULLED THE CLUTCH, THE VEHICLE STOPPED. THERE WAS NO FIRE OR INJURIES. THE MOTORCYCLE WAS TOWED TO STARR CYCLE (200 PIERCE AVE, NORTH MANKATO, MN 56003, (507) 385-1990) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE ON BACKORDER, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE MOTORCYCLES SHOULD BE TAKEN OFF THE ROAD. THE FAILURE MILEAGE WAS 2,920. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 (NA) KAWASAKI NINJA H2 MOTORCYCLE. WHILE DRIVING 53 MPH, THE TRANSMISSION EXPLODED. WHEN THE CONTACT PULLED THE CLUTCH, THE VEHICLE STOPPED. THERE WAS NO FIRE OR INJURIES. THE MOTORCYCLE WAS TOWED TO STARR CYCLE (200 PIERCE AVE, NORTH MANKATO, MN 56003, (507) 385-1990) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THERE WAS A HOLE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE ON BACKORDER, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE MOTORCYCLES SHOULD BE TAKEN OFF THE ROAD. THE FAILURE MILEAGE WAS 2,920. *TR
Mfg Campaign: 11253005
Recall Date: Sep 3, 2019
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