Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Consumer Complaints
26 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times the 12V battery has died without warning. Once in driveway while engine was charged to 93%, once while parked at work parking lot at charging station. Both times the car had to be jumped by AAA and driven to the dealership where it sat for 7 days each time with NO diagnosis, no loaner, no rental, and no transport. Finally after the second time, the dealership replaced the 12V battery but still did not give any diagnosis whether this was the ICCU or not. I have complained to KIA Motor Corporation who have advanced my complaint however they have eventually dismissed my complaint. They cannot answer me whether they believe this car is safe. They cannot stand by the safety of this car. They have not acknowledged that this is a safety problem and that other motorists have had similar battery failures while driving on the highway and in other unsafe areas.
Corrective Action:
Multiple times the 12V battery has died without warning. Once in driveway while engine was charged to 93%, once while parked at work parking lot at charging station. Both times the car had to be jumped by AAA and driven to the dealership where it sat for 7 days each time with NO diagnosis, no loaner, no rental, and no transport. Finally after the second time, the dealership replaced the 12V battery but still did not give any diagnosis whether this was the ICCU or not. I have complained to KIA Motor Corporation who have advanced my complaint however they have eventually dismissed my complaint. They cannot answer me whether they believe this car is safe. They cannot stand by the safety of this car. They have not acknowledged that this is a safety problem and that other motorists have had similar battery failures while driving on the highway and in other unsafe areas.
Additional Notes:
Multiple times the 12V battery has died without warning. Once in driveway while engine was charged to 93%, once while parked at work parking lot at charging station. Both times the car had to be jumped by AAA and driven to the dealership where it sat for 7 days each time with NO diagnosis, no loaner, no rental, and no transport. Finally after the second time, the dealership replaced the 12V battery but still did not give any diagnosis whether this was the ICCU or not. I have complained to KIA Motor Corporation who have advanced my complaint however they have eventually dismissed my complaint. They cannot answer me whether they believe this car is safe. They cannot stand by the safety of this car. They have not acknowledged that this is a safety problem and that other motorists have had similar battery failures while driving on the highway and in other unsafe areas.
Mfg Campaign: 11671392
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a safety issue with the specific implementation of the regenerative braking system when the car is put into reverse that I have experienced on several occasions. This is not a failure or malfunction of the system as it is working as intended nor are there any warning messages or alerts to signify a defect. The way Kia's system works is that regenerative braking is always on (like all EVs), but at a level you set from 1-4, with 4 being the most aggressive. I leave it on level 4(i-pedal) because I prefer one-pedal driving which I find to be more comfortable and safer. When the car is parked, or at a complete stop, if I put the car into reverse then the regenerative braking level is forced down to level 3. This creates a novel situation where regenerative braking is holding the parked car in place, but also the car won't move until the acceleration pedal is pressed. So I need to tap the accelerator then quickly move my foot to the brake pedal to stop the car which takes a couple of seconds. This causes the car to lurch backwards quickly until my foot reaches the brake pedal because Level 3 is not aggressive enough to bring the car to a complete stop in a short distance. Once I have held down the brakde pedal I can use that to slowly reverse more safely. I haven't hit anyone or anything yet, but I have had a few close calls from cars or pedestrians suddenly appearing from outside my view range at the same time I'm doing that initial reverse lurch. If someone were slower than me or have some physical hindrance that didn't allow them to move their foot quickly then it would be more likely the car may accidentally reverse into a person or car before the driver could respond. Being that regenerative braking is still engaged while reversing it should be a simple software change to allow for level 4 to be enabled thus eliminating the initial reverse lurch issue.
Corrective Action:
There is a safety issue with the specific implementation of the regenerative braking system when the car is put into reverse that I have experienced on several occasions. This is not a failure or malfunction of the system as it is working as intended nor are there any warning messages or alerts to signify a defect. The way Kia's system works is that regenerative braking is always on (like all EVs), but at a level you set from 1-4, with 4 being the most aggressive. I leave it on level 4(i-pedal) because I prefer one-pedal driving which I find to be more comfortable and safer. When the car is parked, or at a complete stop, if I put the car into reverse then the regenerative braking level is forced down to level 3. This creates a novel situation where regenerative braking is holding the parked car in place, but also the car won't move until the acceleration pedal is pressed. So I need to tap the accelerator then quickly move my foot to the brake pedal to stop the car which takes a couple of seconds. This causes the car to lurch backwards quickly until my foot reaches the brake pedal because Level 3 is not aggressive enough to bring the car to a complete stop in a short distance. Once I have held down the brakde pedal I can use that to slowly reverse more safely. I haven't hit anyone or anything yet, but I have had a few close calls from cars or pedestrians suddenly appearing from outside my view range at the same time I'm doing that initial reverse lurch. If someone were slower than me or have some physical hindrance that didn't allow them to move their foot quickly then it would be more likely the car may accidentally reverse into a person or car before the driver could respond. Being that regenerative braking is still engaged while reversing it should be a simple software change to allow for level 4 to be enabled thus eliminating the initial reverse lurch issue.
Additional Notes:
There is a safety issue with the specific implementation of the regenerative braking system when the car is put into reverse that I have experienced on several occasions. This is not a failure or malfunction of the system as it is working as intended nor are there any warning messages or alerts to signify a defect. The way Kia's system works is that regenerative braking is always on (like all EVs), but at a level you set from 1-4, with 4 being the most aggressive. I leave it on level 4(i-pedal) because I prefer one-pedal driving which I find to be more comfortable and safer. When the car is parked, or at a complete stop, if I put the car into reverse then the regenerative braking level is forced down to level 3. This creates a novel situation where regenerative braking is holding the parked car in place, but also the car won't move until the acceleration pedal is pressed. So I need to tap the accelerator then quickly move my foot to the brake pedal to stop the car which takes a couple of seconds. This causes the car to lurch backwards quickly until my foot reaches the brake pedal because Level 3 is not aggressive enough to bring the car to a complete stop in a short distance. Once I have held down the brakde pedal I can use that to slowly reverse more safely. I haven't hit anyone or anything yet, but I have had a few close calls from cars or pedestrians suddenly appearing from outside my view range at the same time I'm doing that initial reverse lurch. If someone were slower than me or have some physical hindrance that didn't allow them to move their foot quickly then it would be more likely the car may accidentally reverse into a person or car before the driver could respond. Being that regenerative braking is still engaged while reversing it should be a simple software change to allow for level 4 to be enabled thus eliminating the initial reverse lurch issue.
Mfg Campaign: 11668628
Recall Date: Jun 23, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656389
Recall Date: Apr 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656389
Recall Date: Apr 23, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] about [XXX] our 2024 Kia EV6 WIND RWD AUTO VIN: [XXX] already serviced in both NHTSA Campaign #: 24V867000 and Campaign #: 24V200000 had a sudden loss of drive power and nearly all control while driving in rush hour traffic at 65MPH on [XXX] between Atwater and Livingston. The confirmed failed ICCU component can be inspected at Modesto Ca Kia. The sudden loss of drive power and control in rush hour highway traffic put me and numerus other rush hour highway drivers at catastrophic risk of multiple crashes, this could happen to anyone with the same car and especially concerning because our car had ALREADY been serviced in the 2 previous NHTSA recalls (see above) for the very issue (ICCU) that impacted our car nearly resulting in a catastrophic outcome. The confirmed failed ICCU component has only been inspected, and confirmed failed by the KIA EV certified technician at the Modesto Ca Kia dealership. Since owning the car [XXX] a yellow 12 volt battery lamp indicator, not a warning light, on the front dash would occasionally be lit randomly while driving or parked. Just moments before the sudden loss of power and control numerus warning lights and messages were appearing and the displays were flashing on and off. We had absolutely no: warning lamps, messages, symptoms, nor any other issue whatsoever with our car prior to this sudden failure while driving on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656389
Recall Date: Apr 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and got an error that there was a problem with the electrical system. It then gave me a n error of "Stop vehicle and check power supply". It's an electrical vehicle and I am not able to charge it now.
Corrective Action:
I was driving and got an error that there was a problem with the electrical system. It then gave me a n error of "Stop vehicle and check power supply". It's an electrical vehicle and I am not able to charge it now.
Additional Notes:
I was driving and got an error that there was a problem with the electrical system. It then gave me a n error of "Stop vehicle and check power supply". It's an electrical vehicle and I am not able to charge it now.
Mfg Campaign: 11655727
Recall Date: Apr 20, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Corrective Action:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Additional Notes:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Mfg Campaign: 11641059
Recall Date: Feb 6, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Corrective Action:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Additional Notes:
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Mfg Campaign: 11641059
Recall Date: Feb 6, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ICCU and fuse failed while I was driving in the snow. Heard a thunk in the rear and Check electrical system came on screen. I had power to be able to drive the car home a few miles. SC327 recall software fix had been applied already over a month before this, but during that recall I was not advised to replace the ICCU. It failed right after putting the car into Snow mode. Was driving 20mph, auto regen braking on. Stop vehicle and check power supply message came on. Original 12v battery still on the car, never had issues with that. Most charging done at 9.6 kW level 2. Dealership reproduced the problem and has now replaced the ICCU and fuse.
Corrective Action:
ICCU and fuse failed while I was driving in the snow. Heard a thunk in the rear and Check electrical system came on screen. I had power to be able to drive the car home a few miles. SC327 recall software fix had been applied already over a month before this, but during that recall I was not advised to replace the ICCU. It failed right after putting the car into Snow mode. Was driving 20mph, auto regen braking on. Stop vehicle and check power supply message came on. Original 12v battery still on the car, never had issues with that. Most charging done at 9.6 kW level 2. Dealership reproduced the problem and has now replaced the ICCU and fuse.
Additional Notes:
ICCU and fuse failed while I was driving in the snow. Heard a thunk in the rear and Check electrical system came on screen. I had power to be able to drive the car home a few miles. SC327 recall software fix had been applied already over a month before this, but during that recall I was not advised to replace the ICCU. It failed right after putting the car into Snow mode. Was driving 20mph, auto regen braking on. Stop vehicle and check power supply message came on. Original 12v battery still on the car, never had issues with that. Most charging done at 9.6 kW level 2. Dealership reproduced the problem and has now replaced the ICCU and fuse.
Mfg Campaign: 11640019
Recall Date: Jan 31, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was coming home from work on 1/13/2025 and got an alert. a red circle saying pull over and check the electrical system. when i pulled over the best i could the car went dark. i called Kia for road assistance and they dispatched a tow to the dealer. the next day the dealer called and told me the ICCU needs to be changed and arranged a loaner car for me. The Dealer has been very helpful throughout this ordeal thus far.
Corrective Action:
I was coming home from work on 1/13/2025 and got an alert. a red circle saying pull over and check the electrical system. when i pulled over the best i could the car went dark. i called Kia for road assistance and they dispatched a tow to the dealer. the next day the dealer called and told me the ICCU needs to be changed and arranged a loaner car for me. The Dealer has been very helpful throughout this ordeal thus far.
Additional Notes:
I was coming home from work on 1/13/2025 and got an alert. a red circle saying pull over and check the electrical system. when i pulled over the best i could the car went dark. i called Kia for road assistance and they dispatched a tow to the dealer. the next day the dealer called and told me the ICCU needs to be changed and arranged a loaner car for me. The Dealer has been very helpful throughout this ordeal thus far.
Mfg Campaign: 11636530
Recall Date: Jan 17, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in the rain, the vehicle failed to decelerate and brake efficiently. There were two event this morning (12/18/24). 1. Approaching a red light with Regen braking set to lvl 3 the car failed to slow after removing my foot from the accelerator. Quickly i began applying braking force with the brake pedal, but there was no change in the vehicles speed. Finally I firmly forced the brake pedal to the floor and the car came to a quick stop with ABS kicking in. Thinking that some of the sensors may have been affected by the wet road conditions, i disabled regen/ self braking. 2. With regen set to zero I began approaching slower traffic in a bend on the highway. When i saw brake lights ahead i began to brake and the pedal did not respond. It wasn't firm, nor soft just "regular". Knowing that i had distance to avoid collision, i let off the brake then applied again. This time-still nothing. I'm running out of space now so I quickly jab the brakes, activating abs, and avoiding the rear end of the pickup in front of me. I have yet to take the car to the dealership as they don't open until 9am (currently 7:44 am). I fear that they will not be able to replicate problem unless it is still raining when i arrive.
Corrective Action:
While driving in the rain, the vehicle failed to decelerate and brake efficiently. There were two event this morning (12/18/24). 1. Approaching a red light with Regen braking set to lvl 3 the car failed to slow after removing my foot from the accelerator. Quickly i began applying braking force with the brake pedal, but there was no change in the vehicles speed. Finally I firmly forced the brake pedal to the floor and the car came to a quick stop with ABS kicking in. Thinking that some of the sensors may have been affected by the wet road conditions, i disabled regen/ self braking. 2. With regen set to zero I began approaching slower traffic in a bend on the highway. When i saw brake lights ahead i began to brake and the pedal did not respond. It wasn't firm, nor soft just "regular". Knowing that i had distance to avoid collision, i let off the brake then applied again. This time-still nothing. I'm running out of space now so I quickly jab the brakes, activating abs, and avoiding the rear end of the pickup in front of me. I have yet to take the car to the dealership as they don't open until 9am (currently 7:44 am). I fear that they will not be able to replicate problem unless it is still raining when i arrive.
Additional Notes:
While driving in the rain, the vehicle failed to decelerate and brake efficiently. There were two event this morning (12/18/24). 1. Approaching a red light with Regen braking set to lvl 3 the car failed to slow after removing my foot from the accelerator. Quickly i began applying braking force with the brake pedal, but there was no change in the vehicles speed. Finally I firmly forced the brake pedal to the floor and the car came to a quick stop with ABS kicking in. Thinking that some of the sensors may have been affected by the wet road conditions, i disabled regen/ self braking. 2. With regen set to zero I began approaching slower traffic in a bend on the highway. When i saw brake lights ahead i began to brake and the pedal did not respond. It wasn't firm, nor soft just "regular". Knowing that i had distance to avoid collision, i let off the brake then applied again. This time-still nothing. I'm running out of space now so I quickly jab the brakes, activating abs, and avoiding the rear end of the pickup in front of me. I have yet to take the car to the dealership as they don't open until 9am (currently 7:44 am). I fear that they will not be able to replicate problem unless it is still raining when i arrive.
Mfg Campaign: 11631339
Recall Date: Dec 18, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627875
Recall Date: Nov 28, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627875
Recall Date: Nov 28, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627875
Recall Date: Nov 28, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In NORMAL driving mode, when I fully depressed the acceleration and quickly release, the vehicle continues accelerating . I almost crashed into the car in front of me in stop and go traffic.
Corrective Action:
In NORMAL driving mode, when I fully depressed the acceleration and quickly release, the vehicle continues accelerating . I almost crashed into the car in front of me in stop and go traffic.
Additional Notes:
In NORMAL driving mode, when I fully depressed the acceleration and quickly release, the vehicle continues accelerating . I almost crashed into the car in front of me in stop and go traffic.
Mfg Campaign: 11627533
Recall Date: Nov 26, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've had to have my rental car jumped 3 times now, the check engine light has been on since I rented it, had to be reset and is now back on. I believe it's the 12v battery, it pops up warnings of battery discharge almost daily. All 3 times it was shut off and when I went to start it, it wouldn't turn on, 3 seperate people have jumped it for me now in 3 different locations, the last one being while I was working and had to end the delivery because my car would not start so I am now unable to work as they have paused my deliveries until my account is reviewed. I am putting the first date I noticed the check engine light, which was the day I rented the vehicle. The not starting has happened on the following dates: [XXX], [XXX] and today [XXX]. I recall noticing the battery discharge warning for the first time around the beginning of Oct, maybe closer to mid October. I rented it from hertz Uber rentals in Phoenix, AZ so I could work doing deliveries and rides. I have had it jumped twice in Phoenix and once in Prescott, AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I've had to have my rental car jumped 3 times now, the check engine light has been on since I rented it, had to be reset and is now back on. I believe it's the 12v battery, it pops up warnings of battery discharge almost daily. All 3 times it was shut off and when I went to start it, it wouldn't turn on, 3 seperate people have jumped it for me now in 3 different locations, the last one being while I was working and had to end the delivery because my car would not start so I am now unable to work as they have paused my deliveries until my account is reviewed. I am putting the first date I noticed the check engine light, which was the day I rented the vehicle. The not starting has happened on the following dates: [XXX], [XXX] and today [XXX]. I recall noticing the battery discharge warning for the first time around the beginning of Oct, maybe closer to mid October. I rented it from hertz Uber rentals in Phoenix, AZ so I could work doing deliveries and rides. I have had it jumped twice in Phoenix and once in Prescott, AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I've had to have my rental car jumped 3 times now, the check engine light has been on since I rented it, had to be reset and is now back on. I believe it's the 12v battery, it pops up warnings of battery discharge almost daily. All 3 times it was shut off and when I went to start it, it wouldn't turn on, 3 seperate people have jumped it for me now in 3 different locations, the last one being while I was working and had to end the delivery because my car would not start so I am now unable to work as they have paused my deliveries until my account is reviewed. I am putting the first date I noticed the check engine light, which was the day I rented the vehicle. The not starting has happened on the following dates: [XXX], [XXX] and today [XXX]. I recall noticing the battery discharge warning for the first time around the beginning of Oct, maybe closer to mid October. I rented it from hertz Uber rentals in Phoenix, AZ so I could work doing deliveries and rides. I have had it jumped twice in Phoenix and once in Prescott, AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11626148
Recall Date: Nov 19, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
Corrective Action:
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
Additional Notes:
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
Mfg Campaign: 11623843
Recall Date: Nov 6, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Corrective Action:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Additional Notes:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Mfg Campaign: 11614326
Recall Date: Sep 12, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Corrective Action:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Additional Notes:
When washing my car at an automated car wash my brakes failed when exiting the facility. When the wash was completed it gave me the approval to leave. I tapped on the gas pedal to get the car moving slowly. The car started to move down the ramp and when I applied the brakes there was no response. I pumped the brakes several times but they did not engage. I tried to hit the parking brake and shift into reverse and nothing happened. I finally had no choice but to hit a wall to keep from hitting a vehicle. I did contact the dealership and they were non responsive. They indicated they had never heard of a wet brake issue on this vehicle. I provided them with several statements from the EV6 Forum. My vehicle had less than 600 miles on the odometer.
Mfg Campaign: 11614326
Recall Date: Sep 12, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Corrective Action:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Additional Notes:
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
Mfg Campaign: 11581937
Recall Date: Apr 9, 2024
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