Complaints & Recalls
Consumer Complaints
2 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In December after getting letter in the mail saying I needed an upgrade to my car's knock sensor I took it to a Kia dealership. I received word from the dealership that my car had suffered a lower crank shaft failure and would need to be replaced. The dealership told me that this was a known issue and gave me a number to call to file a claim. After months of trying to get follow-up from the Kia claim office, they denied the claim. They said my engine had suffered failure before I had the knock sensor update and if it would have occurred after they would have replaced the engine. Kia knows that there is a severe issue with the engines they put in these vehicles and they are failing to fix the problem.
Corrective Action:
In December after getting letter in the mail saying I needed an upgrade to my car's knock sensor I took it to a Kia dealership. I received word from the dealership that my car had suffered a lower crank shaft failure and would need to be replaced. The dealership told me that this was a known issue and gave me a number to call to file a claim. After months of trying to get follow-up from the Kia claim office, they denied the claim. They said my engine had suffered failure before I had the knock sensor update and if it would have occurred after they would have replaced the engine. Kia knows that there is a severe issue with the engines they put in these vehicles and they are failing to fix the problem.
Additional Notes:
In December after getting letter in the mail saying I needed an upgrade to my car's knock sensor I took it to a Kia dealership. I received word from the dealership that my car had suffered a lower crank shaft failure and would need to be replaced. The dealership told me that this was a known issue and gave me a number to call to file a claim. After months of trying to get follow-up from the Kia claim office, they denied the claim. They said my engine had suffered failure before I had the knock sensor update and if it would have occurred after they would have replaced the engine. Kia knows that there is a severe issue with the engines they put in these vehicles and they are failing to fix the problem.
Mfg Campaign: 11647234
Recall Date: Mar 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE MOTOR BLEW AT 55,000 MILES
Corrective Action:
THE MOTOR BLEW AT 55,000 MILES
Additional Notes:
THE MOTOR BLEW AT 55,000 MILES
Mfg Campaign: 11355300
Recall Date: Sep 16, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury