Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 Rio and Forte vehicles. A bolt in the steering column may not be secured properly, which can cause the steering column to detach from the steering rack and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC235
Recall Date: May 5, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
83 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2021 Kia forte GT is currently sitting in my driveway, undriveable. It started about 3months or so ago I had realized I was getting more and more frequent oil changes to the point where the car would be consuming a quart of oil in at least a week or less. Fast forward to this previous week, I now had a hard knock/rattle within my engine. The engine gave way on my way home which is a significant safety issue to myself and those who were driving around me. I have contacted Kia customer as they have had previous complaints as well as a lawsuit on the engine for the excessive engine oil consumption leading to possible engine failure. There’s no reason why an only 4 year old car should have a blown motor. I am thankful that I am personally ok and didn’t hurt anyone else while in the midst of driving my vehicle home.
Corrective Action:
My 2021 Kia forte GT is currently sitting in my driveway, undriveable. It started about 3months or so ago I had realized I was getting more and more frequent oil changes to the point where the car would be consuming a quart of oil in at least a week or less. Fast forward to this previous week, I now had a hard knock/rattle within my engine. The engine gave way on my way home which is a significant safety issue to myself and those who were driving around me. I have contacted Kia customer as they have had previous complaints as well as a lawsuit on the engine for the excessive engine oil consumption leading to possible engine failure. There’s no reason why an only 4 year old car should have a blown motor. I am thankful that I am personally ok and didn’t hurt anyone else while in the midst of driving my vehicle home.
Additional Notes:
My 2021 Kia forte GT is currently sitting in my driveway, undriveable. It started about 3months or so ago I had realized I was getting more and more frequent oil changes to the point where the car would be consuming a quart of oil in at least a week or less. Fast forward to this previous week, I now had a hard knock/rattle within my engine. The engine gave way on my way home which is a significant safety issue to myself and those who were driving around me. I have contacted Kia customer as they have had previous complaints as well as a lawsuit on the engine for the excessive engine oil consumption leading to possible engine failure. There’s no reason why an only 4 year old car should have a blown motor. I am thankful that I am personally ok and didn’t hurt anyone else while in the midst of driving my vehicle home.
Mfg Campaign: 11672183
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HVAC blower motor connector got so hot it has melted the plactic
Corrective Action:
HVAC blower motor connector got so hot it has melted the plactic
Additional Notes:
HVAC blower motor connector got so hot it has melted the plactic
Mfg Campaign: 11669685
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Kia Forte. The contact stated while driving 65 MPH, there was an abnormal rattling sound coming from the engine compartment before the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cylinders and pistons had failed, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,532.
Corrective Action:
The contact owns a 2021 Kia Forte. The contact stated while driving 65 MPH, there was an abnormal rattling sound coming from the engine compartment before the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cylinders and pistons had failed, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,532.
Additional Notes:
The contact owns a 2021 Kia Forte. The contact stated while driving 65 MPH, there was an abnormal rattling sound coming from the engine compartment before the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cylinders and pistons had failed, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,532.
Mfg Campaign: 11666013
Recall Date: Jun 10, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission, yes it’s available. I was driving on the highway and the vehicle began jerking and revving, slowing down and then speeding up. It is at a service center now. Now lamps
Corrective Action:
Transmission, yes it’s available. I was driving on the highway and the vehicle began jerking and revving, slowing down and then speeding up. It is at a service center now. Now lamps
Additional Notes:
Transmission, yes it’s available. I was driving on the highway and the vehicle began jerking and revving, slowing down and then speeding up. It is at a service center now. Now lamps
Mfg Campaign: 11655387
Recall Date: Apr 18, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Component/System Involved: Electric Power Steering (EPS) – specifically, a potential malfunction with the assist motor response timing. Description of Incident: While driving, primarily on the highway, I have experienced a recurring issue with the power steering system. The steering assist appears to delay activation after periods of inactivity—such as when driving straight. When I attempt a small correction (even a movement as small as 1/16 of an inch), there is unusually high resistance, followed by a sudden release. This results in an overcorrection and can create a cycle of steering instability as the same pattern repeats with each correction. Safety Risk: This malfunction poses a safety risk because the delay in steering assist and sudden release can lead to unintended sharp corrections or lane drifting, especially at highway speeds. The issue requires both hands on the wheel to maintain control, and the unpredictable nature of the steering increases the chance of losing control or colliding with another vehicle. Warning Lamps/Symptoms Prior to Failure: There are no warning lights, error messages, or chimes preceding or accompanying the issue. Mileage & Vehicle Info: Several people seem to be having the same issue and it happens at different stages of the vehicles life, but no one seems to have found a solution or source of the problem.
Corrective Action:
Component/System Involved: Electric Power Steering (EPS) – specifically, a potential malfunction with the assist motor response timing. Description of Incident: While driving, primarily on the highway, I have experienced a recurring issue with the power steering system. The steering assist appears to delay activation after periods of inactivity—such as when driving straight. When I attempt a small correction (even a movement as small as 1/16 of an inch), there is unusually high resistance, followed by a sudden release. This results in an overcorrection and can create a cycle of steering instability as the same pattern repeats with each correction. Safety Risk: This malfunction poses a safety risk because the delay in steering assist and sudden release can lead to unintended sharp corrections or lane drifting, especially at highway speeds. The issue requires both hands on the wheel to maintain control, and the unpredictable nature of the steering increases the chance of losing control or colliding with another vehicle. Warning Lamps/Symptoms Prior to Failure: There are no warning lights, error messages, or chimes preceding or accompanying the issue. Mileage & Vehicle Info: Several people seem to be having the same issue and it happens at different stages of the vehicles life, but no one seems to have found a solution or source of the problem.
Additional Notes:
Component/System Involved: Electric Power Steering (EPS) – specifically, a potential malfunction with the assist motor response timing. Description of Incident: While driving, primarily on the highway, I have experienced a recurring issue with the power steering system. The steering assist appears to delay activation after periods of inactivity—such as when driving straight. When I attempt a small correction (even a movement as small as 1/16 of an inch), there is unusually high resistance, followed by a sudden release. This results in an overcorrection and can create a cycle of steering instability as the same pattern repeats with each correction. Safety Risk: This malfunction poses a safety risk because the delay in steering assist and sudden release can lead to unintended sharp corrections or lane drifting, especially at highway speeds. The issue requires both hands on the wheel to maintain control, and the unpredictable nature of the steering increases the chance of losing control or colliding with another vehicle. Warning Lamps/Symptoms Prior to Failure: There are no warning lights, error messages, or chimes preceding or accompanying the issue. Mileage & Vehicle Info: Several people seem to be having the same issue and it happens at different stages of the vehicles life, but no one seems to have found a solution or source of the problem.
Mfg Campaign: 11653119
Recall Date: Apr 7, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On Saturday, March 1, 2025, I took my 2021 Kia Forte LXS for a routine oil change. I had NO PRIOR issues, warning lights or anything with my vehicle. The oil change was performed. I then drove my vehicle less than 20 miles, the vehicle would then not accelerate and started to bog down. I was able to get my vehicle off the major I-4 interstate, however eventually the vehicle then shut down. The vehicle now will still start however is making this terrible clicking noise. I have had video of the engine running looked at by several mechanics who states the engine is blown. I have contacted Kia who clearly has known engine issues on several of their Fortes however Kia continues to state since mine is not currently on recall, they are not taking responsibility. Kia know they have several recalls due to engine issues. I cannot get a mechanic to work on my vehicle due to the recalls as mechanics only want to put in brand new engines due to Kia engine recalls. A new engine will cost upwards of $10,000. Again, Kia knows and had several recalls with engine issues
Corrective Action:
On Saturday, March 1, 2025, I took my 2021 Kia Forte LXS for a routine oil change. I had NO PRIOR issues, warning lights or anything with my vehicle. The oil change was performed. I then drove my vehicle less than 20 miles, the vehicle would then not accelerate and started to bog down. I was able to get my vehicle off the major I-4 interstate, however eventually the vehicle then shut down. The vehicle now will still start however is making this terrible clicking noise. I have had video of the engine running looked at by several mechanics who states the engine is blown. I have contacted Kia who clearly has known engine issues on several of their Fortes however Kia continues to state since mine is not currently on recall, they are not taking responsibility. Kia know they have several recalls due to engine issues. I cannot get a mechanic to work on my vehicle due to the recalls as mechanics only want to put in brand new engines due to Kia engine recalls. A new engine will cost upwards of $10,000. Again, Kia knows and had several recalls with engine issues
Additional Notes:
On Saturday, March 1, 2025, I took my 2021 Kia Forte LXS for a routine oil change. I had NO PRIOR issues, warning lights or anything with my vehicle. The oil change was performed. I then drove my vehicle less than 20 miles, the vehicle would then not accelerate and started to bog down. I was able to get my vehicle off the major I-4 interstate, however eventually the vehicle then shut down. The vehicle now will still start however is making this terrible clicking noise. I have had video of the engine running looked at by several mechanics who states the engine is blown. I have contacted Kia who clearly has known engine issues on several of their Fortes however Kia continues to state since mine is not currently on recall, they are not taking responsibility. Kia know they have several recalls due to engine issues. I cannot get a mechanic to work on my vehicle due to the recalls as mechanics only want to put in brand new engines due to Kia engine recalls. A new engine will cost upwards of $10,000. Again, Kia knows and had several recalls with engine issues
Mfg Campaign: 11647666
Recall Date: Mar 11, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission went out while driving, entering the highway. It was intermittently missing a gear or slipping in about 2nd or 3rd gear. I first noticed it going about 40 mph and trying to accelerate to highway speeds. It was during a winter storm and other vehicles behind me had to brake unexpectedly. I wasn't sure if I felt for sure, so I continued to drive through many inclines and declines. The inclines became more difficult and the inability to maintain consistent speeds. I drove gently to the nearest Kia dealership which was in Salt Lake City about 60 miles away, where they informed me that I needed a new transmission. The car had about 75,000 miles on it and I bought it as a certified Pre-owned Kia with about 4,000 miles on it. The dealership plugged in the diagnostic code reader. But there were no codes detected. The service tech drove the car and felt the issue. A warranty representative inspected it about a week later. There were no warning lamps while I drove (mostly coasting downhill) from Rock Springs, WY. When I arrived to Salt Lake City, the triangle warning light came on. I drove about 10 more miles and the engine light came on. Almost all mileage has been on highways and at highways speeds as I commuted 75 miles each way for work on a turnpike between eastern Oklahoma and Fayetteville, Arkansas. There was little city driving. I lived in a small town. So, I had to travel state highways for most all errands (groceries, medical, etc.). There were no mechanical issues with the car ever until this.
Corrective Action:
The transmission went out while driving, entering the highway. It was intermittently missing a gear or slipping in about 2nd or 3rd gear. I first noticed it going about 40 mph and trying to accelerate to highway speeds. It was during a winter storm and other vehicles behind me had to brake unexpectedly. I wasn't sure if I felt for sure, so I continued to drive through many inclines and declines. The inclines became more difficult and the inability to maintain consistent speeds. I drove gently to the nearest Kia dealership which was in Salt Lake City about 60 miles away, where they informed me that I needed a new transmission. The car had about 75,000 miles on it and I bought it as a certified Pre-owned Kia with about 4,000 miles on it. The dealership plugged in the diagnostic code reader. But there were no codes detected. The service tech drove the car and felt the issue. A warranty representative inspected it about a week later. There were no warning lamps while I drove (mostly coasting downhill) from Rock Springs, WY. When I arrived to Salt Lake City, the triangle warning light came on. I drove about 10 more miles and the engine light came on. Almost all mileage has been on highways and at highways speeds as I commuted 75 miles each way for work on a turnpike between eastern Oklahoma and Fayetteville, Arkansas. There was little city driving. I lived in a small town. So, I had to travel state highways for most all errands (groceries, medical, etc.). There were no mechanical issues with the car ever until this.
Additional Notes:
The transmission went out while driving, entering the highway. It was intermittently missing a gear or slipping in about 2nd or 3rd gear. I first noticed it going about 40 mph and trying to accelerate to highway speeds. It was during a winter storm and other vehicles behind me had to brake unexpectedly. I wasn't sure if I felt for sure, so I continued to drive through many inclines and declines. The inclines became more difficult and the inability to maintain consistent speeds. I drove gently to the nearest Kia dealership which was in Salt Lake City about 60 miles away, where they informed me that I needed a new transmission. The car had about 75,000 miles on it and I bought it as a certified Pre-owned Kia with about 4,000 miles on it. The dealership plugged in the diagnostic code reader. But there were no codes detected. The service tech drove the car and felt the issue. A warranty representative inspected it about a week later. There were no warning lamps while I drove (mostly coasting downhill) from Rock Springs, WY. When I arrived to Salt Lake City, the triangle warning light came on. I drove about 10 more miles and the engine light came on. Almost all mileage has been on highways and at highways speeds as I commuted 75 miles each way for work on a turnpike between eastern Oklahoma and Fayetteville, Arkansas. There was little city driving. I lived in a small town. So, I had to travel state highways for most all errands (groceries, medical, etc.). There were no mechanical issues with the car ever until this.
Mfg Campaign: 11643881
Recall Date: Feb 20, 2025
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Corrective Action:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Additional Notes:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Mfg Campaign: 11634154
Recall Date: Jan 5, 2025
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Corrective Action:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Additional Notes:
Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops
Mfg Campaign: 11634154
Recall Date: Jan 5, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.
Corrective Action:
The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.
Additional Notes:
The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.
Mfg Campaign: 11626428
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Corrective Action:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Additional Notes:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Mfg Campaign: 11626477
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Corrective Action:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Additional Notes:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Mfg Campaign: 11626477
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Corrective Action:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Additional Notes:
This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.
Mfg Campaign: 11626477
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Corrective Action:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Additional Notes:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Mfg Campaign: 11623941
Recall Date: Nov 7, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Corrective Action:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Additional Notes:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Mfg Campaign: 11623941
Recall Date: Nov 7, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Corrective Action:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Additional Notes:
The issue I’m having was confirmed by the dealership so when I drive on the highway, there’s a specific patch of highway that zigzags the car will follow that zigzag after getting off of the highway onto regular road. The car computer system will start a down shift erratically and feel like the car is pulling backwards. Also there is a lack of acceleration and it feels like the transmission is slipping, but I have confirmed with the dealership that the transmission was not slipping that the computer was shifting erratically. They would reset the computer and the car would would begin driving in a more normal state shifting correctly. I get on the highway again. The car once again will start shifting erratic. When you let go of the gas, the car downshift so many times that the car almost comes to a complete stop without hitting the brakes. The dealership has the car once again trying to figure out what’s going on with the car and why when I go on the highway the computer starts shifting erratically on that specific patch of highway. The car will pull left and right the entire time once you get off the highway the erratic shifting happens the dealership let me borrow a car which is a 2025 Kia Sorrento went on the highway with the car and had the same exact issue. The car they let me borrow is also downshifting erratically and feels like the transmission is slipping. The dealership did confirm that the car was not driving as intended, and they were confused as to why it was happening. They’ve also confirmed that the test that they’ve done on the car itself. had not passed prior to them resetting the computer.
Mfg Campaign: 11623941
Recall Date: Nov 7, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Corrective Action:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Additional Notes:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Mfg Campaign: 11622768
Recall Date: Oct 30, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Corrective Action:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Additional Notes:
The rental vehicle, a Kia Forte, was provided by a major rental company without addressing the critical anti-theft system vulnerability identified in manufacturer recall CS2305C. This recall was issued in early 2023, approximately one year before the rental date. The vehicle was stolen on April 11, 2024, using the known vulnerability method affecting the steering column and ignition system. The theft occurred despite normal security measures, demonstrating the effectiveness of the exploit that the recall was designed to prevent. Safety Concerns: Rental company knowingly provided vehicle without performing mandatory safety recall service Anti-theft system vulnerability made vehicle susceptible to theft without traditional forced entry Steering column security system failed to prevent unauthorized vehicle operation No warning indicators were present to alert the renter of this safety deficiency Vehicle Status: Theft reported to police and rental company immediately Vehicle was recovered by law enforcement Insurance company has documented the incident Rental company acknowledged the theft but might be continuing rental operations without addressing recall Severity of Safety Risk: Vehicle could be stolen without specialized tools or expertise Known vulnerability puts both renters and public at risk Lack of proper security systems creates hazard of vehicle theft while occupied Unaddressed recall demonstrates systemic safety oversight failure The rental company's maintenance records would confirm that recall service was never performed despite adequate notice period. This incident represents a broader safety concern about rental fleet compliance with critical safety recalls. Police reports, insurance documentation, and rental company correspondence available for investigation upon request. Rental company's response confirms their awareness of the theft incident and their failure to address the known safety defect. NO PRIOR WARNING INDICATORS
Mfg Campaign: 11622768
Recall Date: Oct 30, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11622287
Recall Date: Oct 28, 2024
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11622287
Recall Date: Oct 28, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury