Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2019-2020 K900, and 2018-2023 Stinger vehicles equipped with a 3.3-liter turbo gasoline direct injection engine. The left turbocharger oil feed pipe and hose assembly may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC300
Recall Date: Mar 1, 2024
Consumer Complaints
4 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Corrective Action:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Additional Notes:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Mfg Campaign: 11470901
Recall Date: Jun 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Corrective Action:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Additional Notes:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Mfg Campaign: 11470901
Recall Date: Jun 24, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Corrective Action:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Additional Notes:
Number one vibration while driving when cold car has had 24 tires put on in 19,000 miles Michelin has now paid for somebody else’s tires to be put on the car number two Engine misfire dealer verified replaced coil pack same condition still exists no check engine light Number three excessive ticking noise when engine started cold in a.m. multiple electrical problems wipers going off intermittently trunk not opening intermittently safety features engaging randomly have requested Kia to either take the car back or extend the manufacturers warranty Kia has refused both options car has been out of service more than 180 days car purchased new 2/14/20
Mfg Campaign: 11470901
Recall Date: Jun 24, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS CAR IN NOV. '20. THE FIRST TIME THAT THE TEMP DROPPED BELOW 65, ON THE FIRST "AUTO STOP" OCCURENCE AFTER REACHING OPERATING TEMPERATURE, AFTER ABOUT A SECOND OF THE ENGINE TURNING OFF,A LOUD BEEP OCCURRED AND A MESSAGE POPPED UP SAYING THE SYSTEM HAS SHUT DOWN AND I NEEDED TO SHIFT INTO N OR P AND PRESS THE START BUTTON TO RESTART THE ENGINE. IT ACTUALLY REQUIRED PRESSING THE BUTTON TWICE WHILE THE LOUD BEEP CONTINUED, STUCK IN TRAFFIC. IT WILL DO THIS UP TO 4 TIMES IF IT'S BELOW ABOUT 65 AND THE VEHICLE HAS SAT FOR HOURS OUTSIDE.TO THIS DATE, THE MFG. HAS YET TO DETERMINE THE CAUSE OF THE SHUT DOWN. A DTC WAS NEVER STORED. A CONTINUOUS MIL ILLUMINATION NEVER HAPPENED. IT'S BEEN TO THE DEALER MULTIPLE TIMES. I CALLED KIA TWO DAYS AGO AND THEY SAID THEY WOULD CALL THE DEALER AND HAVE THEM PUT PRESSURE ON KIA'S OWN TECH LINE. NO CALL HAS BEEN RECEIVED.I BELIEVE THAT A LOSS OF MOTIVE POWER IN TRAFFIC REPRESENTS A SERIOUS SAFETY CONCERN AND REGARDLESS OF THE ACTUAL MALFUNCATION CAUSING THE SHUT DOWN, THE SHUT DOWN FAILURE MODE OF THE SYSTEM, VERSUS JUST RESTARTING THE ENGINE WITH A MIL ILLUMINATION AND A STORED DTC IS A SERIOUS SAFETY CONCERN AND THAT HYUNDAI MOTOR GROUP SHOULD BE MADE TO IDENTIFY ALL SUCH KIA, GENESIS, AND HYUNDAI MODELS WITH SUCH A SYSTEM AND BE MADE TO RECALL THEM AND REPROGRAM THEM TO NOT ALLOW A REMOVAL OF MOTIVE POWER WHILE BEING DRIVEN IN TRAFFIC, IN ADDITION TO ADDRESSING THE ACTUAL MALFUNCTION IN MY K900. OR IF THEY CAN'T, THEY NEED TO BE MADE TO DEACTIVATE THE SYSTEM PERMANENTLY, RESTATE FUEL ECONOMY ESTIMATES, AND REIMBURSE DRIVERS.
Corrective Action:
I BOUGHT THIS CAR IN NOV. '20. THE FIRST TIME THAT THE TEMP DROPPED BELOW 65, ON THE FIRST "AUTO STOP" OCCURENCE AFTER REACHING OPERATING TEMPERATURE, AFTER ABOUT A SECOND OF THE ENGINE TURNING OFF,A LOUD BEEP OCCURRED AND A MESSAGE POPPED UP SAYING THE SYSTEM HAS SHUT DOWN AND I NEEDED TO SHIFT INTO N OR P AND PRESS THE START BUTTON TO RESTART THE ENGINE. IT ACTUALLY REQUIRED PRESSING THE BUTTON TWICE WHILE THE LOUD BEEP CONTINUED, STUCK IN TRAFFIC. IT WILL DO THIS UP TO 4 TIMES IF IT'S BELOW ABOUT 65 AND THE VEHICLE HAS SAT FOR HOURS OUTSIDE.TO THIS DATE, THE MFG. HAS YET TO DETERMINE THE CAUSE OF THE SHUT DOWN. A DTC WAS NEVER STORED. A CONTINUOUS MIL ILLUMINATION NEVER HAPPENED. IT'S BEEN TO THE DEALER MULTIPLE TIMES. I CALLED KIA TWO DAYS AGO AND THEY SAID THEY WOULD CALL THE DEALER AND HAVE THEM PUT PRESSURE ON KIA'S OWN TECH LINE. NO CALL HAS BEEN RECEIVED.I BELIEVE THAT A LOSS OF MOTIVE POWER IN TRAFFIC REPRESENTS A SERIOUS SAFETY CONCERN AND REGARDLESS OF THE ACTUAL MALFUNCATION CAUSING THE SHUT DOWN, THE SHUT DOWN FAILURE MODE OF THE SYSTEM, VERSUS JUST RESTARTING THE ENGINE WITH A MIL ILLUMINATION AND A STORED DTC IS A SERIOUS SAFETY CONCERN AND THAT HYUNDAI MOTOR GROUP SHOULD BE MADE TO IDENTIFY ALL SUCH KIA, GENESIS, AND HYUNDAI MODELS WITH SUCH A SYSTEM AND BE MADE TO RECALL THEM AND REPROGRAM THEM TO NOT ALLOW A REMOVAL OF MOTIVE POWER WHILE BEING DRIVEN IN TRAFFIC, IN ADDITION TO ADDRESSING THE ACTUAL MALFUNCTION IN MY K900. OR IF THEY CAN'T, THEY NEED TO BE MADE TO DEACTIVATE THE SYSTEM PERMANENTLY, RESTATE FUEL ECONOMY ESTIMATES, AND REIMBURSE DRIVERS.
Additional Notes:
I BOUGHT THIS CAR IN NOV. '20. THE FIRST TIME THAT THE TEMP DROPPED BELOW 65, ON THE FIRST "AUTO STOP" OCCURENCE AFTER REACHING OPERATING TEMPERATURE, AFTER ABOUT A SECOND OF THE ENGINE TURNING OFF,A LOUD BEEP OCCURRED AND A MESSAGE POPPED UP SAYING THE SYSTEM HAS SHUT DOWN AND I NEEDED TO SHIFT INTO N OR P AND PRESS THE START BUTTON TO RESTART THE ENGINE. IT ACTUALLY REQUIRED PRESSING THE BUTTON TWICE WHILE THE LOUD BEEP CONTINUED, STUCK IN TRAFFIC. IT WILL DO THIS UP TO 4 TIMES IF IT'S BELOW ABOUT 65 AND THE VEHICLE HAS SAT FOR HOURS OUTSIDE.TO THIS DATE, THE MFG. HAS YET TO DETERMINE THE CAUSE OF THE SHUT DOWN. A DTC WAS NEVER STORED. A CONTINUOUS MIL ILLUMINATION NEVER HAPPENED. IT'S BEEN TO THE DEALER MULTIPLE TIMES. I CALLED KIA TWO DAYS AGO AND THEY SAID THEY WOULD CALL THE DEALER AND HAVE THEM PUT PRESSURE ON KIA'S OWN TECH LINE. NO CALL HAS BEEN RECEIVED.I BELIEVE THAT A LOSS OF MOTIVE POWER IN TRAFFIC REPRESENTS A SERIOUS SAFETY CONCERN AND REGARDLESS OF THE ACTUAL MALFUNCATION CAUSING THE SHUT DOWN, THE SHUT DOWN FAILURE MODE OF THE SYSTEM, VERSUS JUST RESTARTING THE ENGINE WITH A MIL ILLUMINATION AND A STORED DTC IS A SERIOUS SAFETY CONCERN AND THAT HYUNDAI MOTOR GROUP SHOULD BE MADE TO IDENTIFY ALL SUCH KIA, GENESIS, AND HYUNDAI MODELS WITH SUCH A SYSTEM AND BE MADE TO RECALL THEM AND REPROGRAM THEM TO NOT ALLOW A REMOVAL OF MOTIVE POWER WHILE BEING DRIVEN IN TRAFFIC, IN ADDITION TO ADDRESSING THE ACTUAL MALFUNCTION IN MY K900. OR IF THEY CAN'T, THEY NEED TO BE MADE TO DEACTIVATE THE SYSTEM PERMANENTLY, RESTATE FUEL ECONOMY ESTIMATES, AND REIMBURSE DRIVERS.
Mfg Campaign: 11402610
Recall Date: Mar 12, 2021
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