Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC276
Recall Date: Jul 31, 2023
Consumer Complaints
9 ComplaintsKia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Kia Niro. The contact stated that when the vehicle was started, the refill inverter coolant warning light illuminated. In addition, the contact stated that the refill inverter warning light illuminated while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed with debris and corrosion in the inverters and electronic water pump. The contact was informed that the radiator and the water pump needed to be replaced. The vehicle was not repaired. The contact stated that in November 2023, the contact received Technical Service Bulletin: SA512, and the dealer attempted four times to perform the repair but was unsuccessful. In addition, the contact stated that the dealer who performed the Technical Service Bulletin: SA512, had not diagnosed the vehicle. The vehicle was taken to an alternate dealer, who investigated and informed the contact that the Technical Service Bulletin: SA512, repair was not properly performed, and stated that this was the reason for the corrosion and debris in the water pump. The manufacturer was made aware of the failure, and a case was filed. The contact stated that a buy-back by the manufacturer was requested; however, the buy-back request was denied. The failure mileage was approximately 44,910.
Corrective Action:
The contact owns a 2021 Kia Niro. The contact stated that when the vehicle was started, the refill inverter coolant warning light illuminated. In addition, the contact stated that the refill inverter warning light illuminated while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed with debris and corrosion in the inverters and electronic water pump. The contact was informed that the radiator and the water pump needed to be replaced. The vehicle was not repaired. The contact stated that in November 2023, the contact received Technical Service Bulletin: SA512, and the dealer attempted four times to perform the repair but was unsuccessful. In addition, the contact stated that the dealer who performed the Technical Service Bulletin: SA512, had not diagnosed the vehicle. The vehicle was taken to an alternate dealer, who investigated and informed the contact that the Technical Service Bulletin: SA512, repair was not properly performed, and stated that this was the reason for the corrosion and debris in the water pump. The manufacturer was made aware of the failure, and a case was filed. The contact stated that a buy-back by the manufacturer was requested; however, the buy-back request was denied. The failure mileage was approximately 44,910.
Additional Notes:
The contact owns a 2021 Kia Niro. The contact stated that when the vehicle was started, the refill inverter coolant warning light illuminated. In addition, the contact stated that the refill inverter warning light illuminated while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed with debris and corrosion in the inverters and electronic water pump. The contact was informed that the radiator and the water pump needed to be replaced. The vehicle was not repaired. The contact stated that in November 2023, the contact received Technical Service Bulletin: SA512, and the dealer attempted four times to perform the repair but was unsuccessful. In addition, the contact stated that the dealer who performed the Technical Service Bulletin: SA512, had not diagnosed the vehicle. The vehicle was taken to an alternate dealer, who investigated and informed the contact that the Technical Service Bulletin: SA512, repair was not properly performed, and stated that this was the reason for the corrosion and debris in the water pump. The manufacturer was made aware of the failure, and a case was filed. The contact stated that a buy-back by the manufacturer was requested; however, the buy-back request was denied. The failure mileage was approximately 44,910.
Mfg Campaign: 11675157
Recall Date: Jul 21, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious injuries to myself or others. There was no indication of an issue prior, and the car is currently in storage with my insurance company and will be appraised next week. I have photos of the broken pedal.
Corrective Action:
I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious injuries to myself or others. There was no indication of an issue prior, and the car is currently in storage with my insurance company and will be appraised next week. I have photos of the broken pedal.
Additional Notes:
I was backing out of a tandem parking spot in a private garage and got too close to a pillar, and tried to pull forward into the spot. It felt like the car got snagged on the pillar, but while pulling forward slowly, the gas pedal snapped off and the car accelerated quickly and uncontrollably. I was able to avoid hitting other cars but drove straight into a concrete wall despite immediately braking. I'm relatively uninjured, but if it had happened in a less controlled environment and/or I hadn't reacted as quickly, there could have been serious injuries to myself or others. There was no indication of an issue prior, and the car is currently in storage with my insurance company and will be appraised next week. I have photos of the broken pedal.
Mfg Campaign: 11600985
Recall Date: Jul 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Corrective Action:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Additional Notes:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Mfg Campaign: 11570590
Recall Date: Feb 7, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Corrective Action:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Additional Notes:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Mfg Campaign: 11570590
Recall Date: Feb 7, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Corrective Action:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Additional Notes:
I received important safety recall letter for NHTSA recall # 23V534. the HCA & or Fuse might need to be replaced . I brought the 2021 Nero to my local Kia dealership, Eagle kia ,Riverhead NY on January 18th. The dealership still has the vehicle & claims that a code came up when they did the diagnostics That requires a part that must be secured to complete the fix for the recall. they claim they are awaiting approval from kia corporate & NHTSA to add to the technical bulletin. But their is no timeframe they have or when this additional part will be available. The dealership has the fuses & Harness for the HCA replacement, but needs this additional part. I asked what the # of this part is or name, but all they would tell me TBT.
Mfg Campaign: 11570590
Recall Date: Feb 7, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Problem has not been remedied. What is my recourse? How long do I have to drive around worried about the car going on fire?
Corrective Action:
Problem has not been remedied. What is my recourse? How long do I have to drive around worried about the car going on fire?
Additional Notes:
Problem has not been remedied. What is my recourse? How long do I have to drive around worried about the car going on fire?
Mfg Campaign: 11555688
Recall Date: Nov 17, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle is available for inspection upon request. HEV light lit up on dashboard and a warning message was displayed alerting me to immediately pull over and turn off the vehicle. At the same time the vehicle was not responding and acceleration became troubling and with marked hesitation. After waiting several minutes I attemped to turn the vehicle on again but the warning light and alarm went off. Vehicle is currently at the dealership but they have not offer a solution or even a temporary remedy.
Corrective Action:
Vehicle is available for inspection upon request. HEV light lit up on dashboard and a warning message was displayed alerting me to immediately pull over and turn off the vehicle. At the same time the vehicle was not responding and acceleration became troubling and with marked hesitation. After waiting several minutes I attemped to turn the vehicle on again but the warning light and alarm went off. Vehicle is currently at the dealership but they have not offer a solution or even a temporary remedy.
Additional Notes:
Vehicle is available for inspection upon request. HEV light lit up on dashboard and a warning message was displayed alerting me to immediately pull over and turn off the vehicle. At the same time the vehicle was not responding and acceleration became troubling and with marked hesitation. After waiting several minutes I attemped to turn the vehicle on again but the warning light and alarm went off. Vehicle is currently at the dealership but they have not offer a solution or even a temporary remedy.
Mfg Campaign: 11550728
Recall Date: Oct 18, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.
Corrective Action:
While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.
Additional Notes:
While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.
Mfg Campaign: 11484542
Recall Date: Sep 15, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a silver strip of "trim" running completely across the dashboard just above the radio controls. It is so reflective that a glare occurs periodically throughout the day when the sun hits it. It's so bad that it blocks the left side mirror with the reflection and can even blind the driver. This needs to be addressed by Kia. Easy solution is to have Kia remove the strips, paint them black, and re-install them.
Corrective Action:
There is a silver strip of "trim" running completely across the dashboard just above the radio controls. It is so reflective that a glare occurs periodically throughout the day when the sun hits it. It's so bad that it blocks the left side mirror with the reflection and can even blind the driver. This needs to be addressed by Kia. Easy solution is to have Kia remove the strips, paint them black, and re-install them.
Additional Notes:
There is a silver strip of "trim" running completely across the dashboard just above the radio controls. It is so reflective that a glare occurs periodically throughout the day when the sun hits it. It's so bad that it blocks the left side mirror with the reflection and can even blind the driver. This needs to be addressed by Kia. Easy solution is to have Kia remove the strips, paint them black, and re-install them.
Mfg Campaign: 11423414
Recall Date: Jul 4, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury