Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 Rio and Forte vehicles. A bolt in the steering column may not be secured properly, which can cause the steering column to detach from the steering rack and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC235
Recall Date: May 5, 2022
Consumer Complaints
10 ComplaintsKia America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Kia Rio. The contact stated that the rearview camera would intermittently turn on while driving at various speeds. The contact also stated that while in reverse(R), the camera would intermittently display a blank or distorted image. Recently, the contact stated that the rear-view camera had failed to operate as needed. The dealer was notified of the failure, and the contact was informed that the head unit would need to be replaced. The contact was also informed that the vehicle was out of warranty and was given an estimate for the repair. As a result of the camera failure, the contact stated that while backing out of a parking spot, she crashed into a parked vehicle located in her blind spot. No injuries were reported and a police report was not filed; however, the contact did state that she suffered mental anguish as a result of the incident. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2022 Kia Rio. The contact stated that the rearview camera would intermittently turn on while driving at various speeds. The contact also stated that while in reverse(R), the camera would intermittently display a blank or distorted image. Recently, the contact stated that the rear-view camera had failed to operate as needed. The dealer was notified of the failure, and the contact was informed that the head unit would need to be replaced. The contact was also informed that the vehicle was out of warranty and was given an estimate for the repair. As a result of the camera failure, the contact stated that while backing out of a parking spot, she crashed into a parked vehicle located in her blind spot. No injuries were reported and a police report was not filed; however, the contact did state that she suffered mental anguish as a result of the incident. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2022 Kia Rio. The contact stated that the rearview camera would intermittently turn on while driving at various speeds. The contact also stated that while in reverse(R), the camera would intermittently display a blank or distorted image. Recently, the contact stated that the rear-view camera had failed to operate as needed. The dealer was notified of the failure, and the contact was informed that the head unit would need to be replaced. The contact was also informed that the vehicle was out of warranty and was given an estimate for the repair. As a result of the camera failure, the contact stated that while backing out of a parking spot, she crashed into a parked vehicle located in her blind spot. No injuries were reported and a police report was not filed; however, the contact did state that she suffered mental anguish as a result of the incident. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
Mfg Campaign: 11665837
Recall Date: Jun 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When my car is running it makes a knocking noise from engine I have taken it th the dealer they heard it but said they can figure out where it's coming from. The engine runs hotter than normal. The rods I think are the cause
Corrective Action:
When my car is running it makes a knocking noise from engine I have taken it th the dealer they heard it but said they can figure out where it's coming from. The engine runs hotter than normal. The rods I think are the cause
Additional Notes:
When my car is running it makes a knocking noise from engine I have taken it th the dealer they heard it but said they can figure out where it's coming from. The engine runs hotter than normal. The rods I think are the cause
Mfg Campaign: 11644932
Recall Date: Feb 25, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When traveling 60 mph and slowing to try to stop, brake pedal went all the way to the floor and vehicle would not brake. Had to engage emergency brake to stop vehicle during normal operation on multiple occasions. Once while stopped at a red light, vehicle was completely stopped, then the brake pedal lowered to the floorboard and the vehicle started rolling forward. I had to turn the steering wheel and engage the emergency brake to avoid colliding with traffic. No dashboard lights came on, no warning lamps or messages. No other symptoms. I went to the Kia Dealership immediately. There was a hole in my front brake line and all of the fluid had leaked out. Vehicle was less than 2 years old, less than 100,000 miles on it.
Corrective Action:
When traveling 60 mph and slowing to try to stop, brake pedal went all the way to the floor and vehicle would not brake. Had to engage emergency brake to stop vehicle during normal operation on multiple occasions. Once while stopped at a red light, vehicle was completely stopped, then the brake pedal lowered to the floorboard and the vehicle started rolling forward. I had to turn the steering wheel and engage the emergency brake to avoid colliding with traffic. No dashboard lights came on, no warning lamps or messages. No other symptoms. I went to the Kia Dealership immediately. There was a hole in my front brake line and all of the fluid had leaked out. Vehicle was less than 2 years old, less than 100,000 miles on it.
Additional Notes:
When traveling 60 mph and slowing to try to stop, brake pedal went all the way to the floor and vehicle would not brake. Had to engage emergency brake to stop vehicle during normal operation on multiple occasions. Once while stopped at a red light, vehicle was completely stopped, then the brake pedal lowered to the floorboard and the vehicle started rolling forward. I had to turn the steering wheel and engage the emergency brake to avoid colliding with traffic. No dashboard lights came on, no warning lamps or messages. No other symptoms. I went to the Kia Dealership immediately. There was a hole in my front brake line and all of the fluid had leaked out. Vehicle was less than 2 years old, less than 100,000 miles on it.
Mfg Campaign: 11624698
Recall Date: Nov 12, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield wipers only work consistently on the last two settings. When you push the wiper gear down to the initial setting where you can adjust the speed with the dial, it struggles to move or doesn’t move at all. I can hear the wiper gear trying to lift the wipers, but nothing happens.
Corrective Action:
The windshield wipers only work consistently on the last two settings. When you push the wiper gear down to the initial setting where you can adjust the speed with the dial, it struggles to move or doesn’t move at all. I can hear the wiper gear trying to lift the wipers, but nothing happens.
Additional Notes:
The windshield wipers only work consistently on the last two settings. When you push the wiper gear down to the initial setting where you can adjust the speed with the dial, it struggles to move or doesn’t move at all. I can hear the wiper gear trying to lift the wipers, but nothing happens.
Mfg Campaign: 11588832
Recall Date: May 15, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This is neither a failure nor a malfunction but on several occasions I have had the light switch turn off at night while driving. I can reach over and push a button to the left of the steering wheel under the ac/heat vent and in doing so my arm has rolled the headlight switch off. I have to hurry up and turn them back on. The switch should lock somewhat in place as to take a purposeful twist for it to turn. The headlight switch turns too easy and it could cause an accident at night.
Corrective Action:
This is neither a failure nor a malfunction but on several occasions I have had the light switch turn off at night while driving. I can reach over and push a button to the left of the steering wheel under the ac/heat vent and in doing so my arm has rolled the headlight switch off. I have to hurry up and turn them back on. The switch should lock somewhat in place as to take a purposeful twist for it to turn. The headlight switch turns too easy and it could cause an accident at night.
Additional Notes:
This is neither a failure nor a malfunction but on several occasions I have had the light switch turn off at night while driving. I can reach over and push a button to the left of the steering wheel under the ac/heat vent and in doing so my arm has rolled the headlight switch off. I have to hurry up and turn them back on. The switch should lock somewhat in place as to take a purposeful twist for it to turn. The headlight switch turns too easy and it could cause an accident at night.
Mfg Campaign: 11575186
Recall Date: Mar 3, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Corrective Action:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Additional Notes:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Mfg Campaign: 11516967
Recall Date: Apr 13, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Corrective Action:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Additional Notes:
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Mfg Campaign: 11516967
Recall Date: Apr 13, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Corrective Action:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Additional Notes:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Mfg Campaign: 11505599
Recall Date: Feb 4, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Corrective Action:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Additional Notes:
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Mfg Campaign: 11505599
Recall Date: Feb 4, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle pulls hard to left since purchased. Had in shop 3 times, but problem still exists. It was aligned and rechecked. Tires were switched on the front (by another shop) and it still has issues of pulling. Dealership refuses to diagnose the trouble, except for the front end alignment and says they voided last repair order (because they did nothing). Took to another shop and they went through it completely, even test-driving it. Verfied a hard pull to the left. They were the shop that transferred front wheels to correct the problem. It helped somewhat, but still pulling. Now Dealership says it must be the tires and urges us to get help from them.
Corrective Action:
Vehicle pulls hard to left since purchased. Had in shop 3 times, but problem still exists. It was aligned and rechecked. Tires were switched on the front (by another shop) and it still has issues of pulling. Dealership refuses to diagnose the trouble, except for the front end alignment and says they voided last repair order (because they did nothing). Took to another shop and they went through it completely, even test-driving it. Verfied a hard pull to the left. They were the shop that transferred front wheels to correct the problem. It helped somewhat, but still pulling. Now Dealership says it must be the tires and urges us to get help from them.
Additional Notes:
Vehicle pulls hard to left since purchased. Had in shop 3 times, but problem still exists. It was aligned and rechecked. Tires were switched on the front (by another shop) and it still has issues of pulling. Dealership refuses to diagnose the trouble, except for the front end alignment and says they voided last repair order (because they did nothing). Took to another shop and they went through it completely, even test-driving it. Verfied a hard pull to the left. They were the shop that transferred front wheels to correct the problem. It helped somewhat, but still pulling. Now Dealership says it must be the tires and urges us to get help from them.
Mfg Campaign: 11503292
Recall Date: Jan 23, 2023
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