Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (KIA) is recalling certain 2020 Sedona vehicles. The battery positive (B+) terminal nut on the alternator may not have been tightened properly during assembly, possibly causing it to loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC192
Recall Date: Jul 8, 2020
Consumer Complaints
18 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
Mfg Campaign: 11676231
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
Corrective Action:
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
Additional Notes:
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
Mfg Campaign: 11663173
Recall Date: May 27, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Corrective Action:
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Additional Notes:
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
Mfg Campaign: 11662099
Recall Date: May 20, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Corrective Action:
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Additional Notes:
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
Mfg Campaign: 11662106
Recall Date: May 20, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
Corrective Action:
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
Additional Notes:
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
Mfg Campaign: 11603479
Recall Date: Jul 19, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592280
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Corrective Action:
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Additional Notes:
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Mfg Campaign: 11581467
Recall Date: Apr 6, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.
Corrective Action:
Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.
Additional Notes:
Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.
Mfg Campaign: 11580142
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11570716
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11570716
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact stated while driving 40–45 MPH, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the headlights and taillights became inoperable. The contact also stated that the oil level was low after checking the dipstick. The driver's side window was stuck in the down position. The contact depressed the window button, but the window failed to roll up. The vehicle was taken to an independent mechanic, and the contact was informed that there was a leak in the trans axle boot, and the 02 sensor and trans axle boot were replaced. The vehicle was taken to the local dealer, where it was diagnosed that the headlights and taillights needed to be replaced. The dealer performed an oil pressure test, which indicated that the oil level was a 1/2 quart low. The vehicle was repaired, but the failure recurred. The contact stated that there was water inside the headlight housing. The vehicle was taken back to the same local dealer, and the contact was informed that there was no warranty coverage on the vehicle. The manufacturer was contacted, but there was no additional assistance provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11570716
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11539097
Recall Date: Aug 17, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact was notified by the local Police that the rear brake lights were not illuminating as needed. The vehicle was later taken to the local mechanic who was unable to determine the cause of the failure. Later while driving approximately 20 MPH and depressing the brake pedal, the brake pedal extended to the floorboard. The vehicle was immediately towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11539097
Recall Date: Aug 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2020 Kia Sedona. The contact stated while attempting to start the vehicle in hot temperatures, the vehicle failed to start immediately. After several attempts, the vehicle was able to be started and seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence during the summer months. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
Mfg Campaign: 11536475
Recall Date: Aug 4, 2023
Kia America, Inc.
Defect Description:
TIRES
Potential Consequences:
my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765
Corrective Action:
my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765
Additional Notes:
my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765
Mfg Campaign: 11448844
Recall Date: Jan 25, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfunction codes. I own several vehicles that are parked in the same area and this is the only one that has chewed up the wiring. My daughter and 2 of the grandchildren were in the car when this happened and they could have been killed if someone had plowed into the back of them at 70+ mph. This is a 2020 Kia Sedona and I'm being told that this is not covered under warranty. There is something wrong here seeing how this only happened to this car and not my other cars nor my boat. The car is in the shop and will not be ready for a week or two and this happened more than 350 miles from my house. I have lost the use of this car and Kia refused a rental because they said it was not a warranty issue. I know Kia is having this same issue with many of their vehicles. Does it take people to die for this to be addressed? I hope not. My family could have easily been killed because of this. Luck is probably the only thing that prevented a tragedy here. The car has not been repaired yet so I don't have any documents to upload yet.
Corrective Action:
Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfunction codes. I own several vehicles that are parked in the same area and this is the only one that has chewed up the wiring. My daughter and 2 of the grandchildren were in the car when this happened and they could have been killed if someone had plowed into the back of them at 70+ mph. This is a 2020 Kia Sedona and I'm being told that this is not covered under warranty. There is something wrong here seeing how this only happened to this car and not my other cars nor my boat. The car is in the shop and will not be ready for a week or two and this happened more than 350 miles from my house. I have lost the use of this car and Kia refused a rental because they said it was not a warranty issue. I know Kia is having this same issue with many of their vehicles. Does it take people to die for this to be addressed? I hope not. My family could have easily been killed because of this. Luck is probably the only thing that prevented a tragedy here. The car has not been repaired yet so I don't have any documents to upload yet.
Additional Notes:
Driving down the interstate at 70mph and the vehicle suddenly began to brake and the forward collision warning light illuminated along with the check engine light. The car stopped on the interstate and this happened at 1:15 am and it was in a rural area and it was pitch black outside. Luckily no one plowed into the back of the car. Was able to restart the car and was barely able to get it to the side of the road before it shut down again. 6 miles to the nearest exit attempted to get the car off the highway. After several attempts and turning off every electric accessory and sensor was able to get the car to the exit. KIA toed the car to the nearest dealership the next day. They discovered that the wiring harness was chewed up in several places and caused numerous shorts circuits and malfunction codes. I own several vehicles that are parked in the same area and this is the only one that has chewed up the wiring. My daughter and 2 of the grandchildren were in the car when this happened and they could have been killed if someone had plowed into the back of them at 70+ mph. This is a 2020 Kia Sedona and I'm being told that this is not covered under warranty. There is something wrong here seeing how this only happened to this car and not my other cars nor my boat. The car is in the shop and will not be ready for a week or two and this happened more than 350 miles from my house. I have lost the use of this car and Kia refused a rental because they said it was not a warranty issue. I know Kia is having this same issue with many of their vehicles. Does it take people to die for this to be addressed? I hope not. My family could have easily been killed because of this. Luck is probably the only thing that prevented a tragedy here. The car has not been repaired yet so I don't have any documents to upload yet.
Mfg Campaign: 11430054
Recall Date: Aug 22, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and my immediate thought was to pull to the side of the highway and take a look a the issue in a safer spot but parking at the side of a highway while other cars are driving past at 75MPH is not the safest idea. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a nearby KIA dealership and they have yet to take a look at it. It has been four days since the incident. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I filed a complaint with KIA on Sunday and called today, they said they are escalating the issue but we have not heard any changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings prior to the incident, the dashboard lights turned off and an indicator light showed the immobilizer mode was on.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and my immediate thought was to pull to the side of the highway and take a look a the issue in a safer spot but parking at the side of a highway while other cars are driving past at 75MPH is not the safest idea. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a nearby KIA dealership and they have yet to take a look at it. It has been four days since the incident. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I filed a complaint with KIA on Sunday and called today, they said they are escalating the issue but we have not heard any changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings prior to the incident, the dashboard lights turned off and an indicator light showed the immobilizer mode was on.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? It looks like the ECU communication to my key fob failed and the engine was shutdown while I was driving the car on the highway. Then the anti-theft system called Immobilizer kicked in and prevented me to start the car again. It looks like the memory of my key fob id was erased or something as my car seemed to complain that the fob was not present when it in fact it was right next to me in the center console. How was your safety or the safety of others put at risk? I was driving with my three young kids and wife and we and to shoulder the car in the highway. I was forced to shoulder the car because the engine shutdown in the middle of driving. This was highly unexpected behavior and my immediate thought was to pull to the side of the highway and take a look a the issue in a safer spot but parking at the side of a highway while other cars are driving past at 75MPH is not the safest idea. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was towed to a nearby KIA dealership and they have yet to take a look at it. It has been four days since the incident. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I filed a complaint with KIA on Sunday and called today, they said they are escalating the issue but we have not heard any changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings prior to the incident, the dashboard lights turned off and an indicator light showed the immobilizer mode was on.
Mfg Campaign: 11429457
Recall Date: Aug 17, 2021
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
NINE TIMES OUT OF TEN THE THIRD ROW SEAT DOESN'T LATCH PROPERLY. USUALLY ONE SIDE WILL LATCH SECURELY AND THE OTHER WON'T. THEN IT GETS STUCK. SUPER DANGEROUS AND NEEDS TO BE RECALLED ASAP. VEHICLE HAS 3600 MILES ON IT NOW AND HAS BEEN HAPPENING SINCE WE PURCHASED IT NEW.
Corrective Action:
NINE TIMES OUT OF TEN THE THIRD ROW SEAT DOESN'T LATCH PROPERLY. USUALLY ONE SIDE WILL LATCH SECURELY AND THE OTHER WON'T. THEN IT GETS STUCK. SUPER DANGEROUS AND NEEDS TO BE RECALLED ASAP. VEHICLE HAS 3600 MILES ON IT NOW AND HAS BEEN HAPPENING SINCE WE PURCHASED IT NEW.
Additional Notes:
NINE TIMES OUT OF TEN THE THIRD ROW SEAT DOESN'T LATCH PROPERLY. USUALLY ONE SIDE WILL LATCH SECURELY AND THE OTHER WON'T. THEN IT GETS STUCK. SUPER DANGEROUS AND NEEDS TO BE RECALLED ASAP. VEHICLE HAS 3600 MILES ON IT NOW AND HAS BEEN HAPPENING SINCE WE PURCHASED IT NEW.
Mfg Campaign: 11353557
Recall Date: Sep 7, 2020
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