Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC331
Recall Date: Jan 13, 2025
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC328
Recall Date: Dec 10, 2024
Consumer Complaints
1 ComplaintKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Spare tire jack collapsed when jacking up the vehicle. I don’t think the jack is rated for a PHEV Sorento.
Corrective Action:
Spare tire jack collapsed when jacking up the vehicle. I don’t think the jack is rated for a PHEV Sorento.
Additional Notes:
Spare tire jack collapsed when jacking up the vehicle. I don’t think the jack is rated for a PHEV Sorento.
Mfg Campaign: 11634887
Recall Date: Jan 8, 2025
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