KIA SOUL 2023

Complete listing of complaints and recalls for this vehicle

61
Complaints
13
Recalls

Complaints & Recalls

61 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 25V099000 SAFETY RECALL
137.3K Vehicles Affected
Recall Date: Feb 17, 2025
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Potential Risk:
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC336
Notice Date: Apr 4, 2025
Recall Date: Feb 17, 2025
Kia America, Inc.
NHTSA Campaign: 23V830000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Potential Risk:
An air bag that deploys unexpectedly can increase the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC289
Notice Date: Jan 31, 2024
Recall Date: Dec 7, 2023
Kia America, Inc.
NHTSA Campaign: 23V531000 SAFETY RECALL
39.8K Vehicles Affected
Recall Date: Jul 31, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Potential Risk:
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC275
Notice Date: Sep 28, 2023
Recall Date: Jul 31, 2023
Kia America, Inc.
NHTSA Campaign: 23V298000 SAFETY RECALL
108.9K Vehicles Affected
Recall Date: Apr 26, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.The instrument cluster may fail to display any information when the vehicle is started.As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Potential Risk:
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC270
Notice Date: May 26, 2023
Recall Date: Apr 26, 2023

Consumer Complaints

61 Complaints
Kia America, Inc.
Campaign: 11671382 Other
Jul 5, 2025
Defect Description:

ENGINE

Potential Consequences:

Was driving and the pistons shot out of the engine. Oil in the coolant as well.

Corrective Action:

Was driving and the pistons shot out of the engine. Oil in the coolant as well.

Additional Notes:

Was driving and the pistons shot out of the engine. Oil in the coolant as well.

Manufacturer: KIA
Mfg Campaign: 11671382
Notice Date: Jul 5, 2025
Recall Date: Jul 5, 2025
Kia America, Inc.
Campaign: 11643570 Other
Feb 18, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Radio recall 2025 Uvo work stop

Corrective Action:

Radio recall 2025 Uvo work stop

Additional Notes:

Radio recall 2025 Uvo work stop

Manufacturer: KIA
Mfg Campaign: 11643570
Notice Date: Feb 18, 2025
Recall Date: Feb 18, 2025
Kia America, Inc.
Campaign: 11634763 Other
Jan 8, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

2023 kia soul lx problems clarity dive problems

Corrective Action:

2023 kia soul lx problems clarity dive problems

Additional Notes:

2023 kia soul lx problems clarity dive problems

Manufacturer: KIA
Mfg Campaign: 11634763
Notice Date: Jan 8, 2025
Recall Date: Jan 8, 2025
Kia America, Inc.
Campaign: 11630760 Other
Dec 14, 2024
Defect Description:

AIR BAGS

Potential Consequences:

FM radio Black screen Black screen replacement kia soul

Corrective Action:

FM radio Black screen Black screen replacement kia soul

Additional Notes:

FM radio Black screen Black screen replacement kia soul

Manufacturer: KIA
Mfg Campaign: 11630760
Notice Date: Dec 14, 2024
Recall Date: Dec 14, 2024
Kia America, Inc.
Campaign: 11630760 Other
Dec 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

FM radio Black screen Black screen replacement kia soul

Corrective Action:

FM radio Black screen Black screen replacement kia soul

Additional Notes:

FM radio Black screen Black screen replacement kia soul

Manufacturer: KIA
Mfg Campaign: 11630760
Notice Date: Dec 14, 2024
Recall Date: Dec 14, 2024
Kia America, Inc.
Campaign: 11624595 Other
Nov 11, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.

Corrective Action:

The rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.

Additional Notes:

The rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.

Manufacturer: KIA
Mfg Campaign: 11624595
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Kia America, Inc.
Campaign: 11620494 Other
Oct 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Corrective Action:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Additional Notes:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Manufacturer: KIA
Mfg Campaign: 11620494
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Kia America, Inc.
Campaign: 11620494 Other
Oct 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Corrective Action:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Additional Notes:

Periodically while driving, I receive error notifications on the dashboard through both sound alerts and warning lights, resulting in the affected systems temporarily ceasing to function. The dashboard provides specific warnings: "check forward safety system," "check lane safety system," "check speed limit system," "check high beam assist system," and "check inattentive driving warning system." These warnings cycle through with flashing lights and ongoing alert noises. While the issue sometimes resolves after the first or second warning, it often continues cycling through all of the previously described warnings before returning to normal. On some occasions, the warning lights remain on for an extended period, with the longest observed duration being 16 minutes. There are no observable patterns to the frequency or cause of the issue, although it is occurring at least once per day now; initially ~2x/week. It happens at any time of day or night and in any weather conditions. I've scheduled service for this issue 5 separate times. The first time, the dealership advised they did not have a fix and declined to take the car into the service department. The second time, the camera was replaced, but the issue persisted. The third time I took the car in for service, it was at the dealer for a week and I was advised the issue was part of the normal functioning of the car. The fourth time, the service techs did not make an effort to observe the problem and reported that the car was working as designed. The car is now in for service again. Each time I have scheduled service, I have provided them with a video of the problem. The continuous disabling of these safety features is not only distracting but also diminishes the value of the vehicle. I rely on these systems for my safety and purchased this vehicle specifically for these features. I am concerned that this ongoing issue may desensitize me to important warning signals and compromise the overall functionality of the car.

Manufacturer: KIA
Mfg Campaign: 11620494
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Kia America, Inc.
Campaign: 11615621 Other
Sep 20, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2023 Kia Soul. The contact stated that while pulling into a mall, there was an abnormally low rumbling and ticking sound coming from the vehicle. While driving 45 MPH, the message to turn off and restart the vehicle was displayed with an audible alarm. The contact stated that the vehicle had shut off on three separate occasions. There were no warning lights illuminated. The contact called the local dealer and was informed about a diagnostic test. The vehicle was then towed to the local dealer, where it was diagnosed that there was a pinhole in the filter. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact called another local dealer, Glassman Kia (28000 Telegraph Rd., Southfield, MI 48034), and was informed that there should have been an oil or check engine warning light illuminated. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle for the failure. The manufacturer opened a case, but no additional assistance was provided. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2023 Kia Soul. The contact stated that while pulling into a mall, there was an abnormally low rumbling and ticking sound coming from the vehicle. While driving 45 MPH, the message to turn off and restart the vehicle was displayed with an audible alarm. The contact stated that the vehicle had shut off on three separate occasions. There were no warning lights illuminated. The contact called the local dealer and was informed about a diagnostic test. The vehicle was then towed to the local dealer, where it was diagnosed that there was a pinhole in the filter. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact called another local dealer, Glassman Kia (28000 Telegraph Rd., Southfield, MI 48034), and was informed that there should have been an oil or check engine warning light illuminated. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle for the failure. The manufacturer opened a case, but no additional assistance was provided. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2023 Kia Soul. The contact stated that while pulling into a mall, there was an abnormally low rumbling and ticking sound coming from the vehicle. While driving 45 MPH, the message to turn off and restart the vehicle was displayed with an audible alarm. The contact stated that the vehicle had shut off on three separate occasions. There were no warning lights illuminated. The contact called the local dealer and was informed about a diagnostic test. The vehicle was then towed to the local dealer, where it was diagnosed that there was a pinhole in the filter. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact called another local dealer, Glassman Kia (28000 Telegraph Rd., Southfield, MI 48034), and was informed that there should have been an oil or check engine warning light illuminated. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle for the failure. The manufacturer opened a case, but no additional assistance was provided. The failure mileage was approximately 20,000.

Manufacturer: KIA
Mfg Campaign: 11615621
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
Kia America, Inc.
Campaign: 11598272 Other
Jul 2, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Corrective Action:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Additional Notes:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Manufacturer: KIA
Mfg Campaign: 11598272
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
Kia America, Inc.
Campaign: 11598272 Other
Jul 2, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Corrective Action:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Additional Notes:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Manufacturer: KIA
Mfg Campaign: 11598272
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
Kia America, Inc.
Campaign: 11598272 Other
Jul 2, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Corrective Action:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Additional Notes:

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

Manufacturer: KIA
Mfg Campaign: 11598272
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
Kia America, Inc.
Campaign: 11592773 Other
1 Vehicles Affected
Jun 6, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Corrective Action:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Additional Notes:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Manufacturer: KIA
Mfg Campaign: 11592773
Notice Date: Jun 6, 2024
Recall Date: Jun 6, 2024
Kia America, Inc.
Campaign: 11592773 Other
1 Vehicles Affected
Jun 6, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Corrective Action:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Additional Notes:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Manufacturer: KIA
Mfg Campaign: 11592773
Notice Date: Jun 6, 2024
Recall Date: Jun 6, 2024
Kia America, Inc.
Campaign: 11592773 Other
1 Vehicles Affected
Jun 6, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Corrective Action:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Additional Notes:

I had my vehicle in PARK in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

Manufacturer: KIA
Mfg Campaign: 11592773
Notice Date: Jun 6, 2024
Recall Date: Jun 6, 2024
Kia America, Inc.
Campaign: 11592540 Other
Jun 5, 2024
Defect Description:

ENGINE

Potential Consequences:

Brand new car 5800 miles engine failure after first oil change at dealership

Corrective Action:

Brand new car 5800 miles engine failure after first oil change at dealership

Additional Notes:

Brand new car 5800 miles engine failure after first oil change at dealership

Manufacturer: KIA
Mfg Campaign: 11592540
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Kia America, Inc.
Campaign: 11586685 Other
May 3, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Corrective Action:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Additional Notes:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Manufacturer: KIA
Mfg Campaign: 11586685
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Kia America, Inc.
Campaign: 11586685 Other
May 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Corrective Action:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Additional Notes:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Manufacturer: KIA
Mfg Campaign: 11586685
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Kia America, Inc.
Campaign: 11586685 Other
May 3, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Corrective Action:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Additional Notes:

Air bag Replacement Drive AutamticBreaking emergency Replacement system

Manufacturer: KIA
Mfg Campaign: 11586685
Notice Date: May 3, 2024
Recall Date: May 3, 2024
Kia America, Inc.
Campaign: 11586686 Other
May 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Electrical system: instrument cluster/panel Replacement

Corrective Action:

Electrical system: instrument cluster/panel Replacement

Additional Notes:

Electrical system: instrument cluster/panel Replacement

Manufacturer: KIA
Mfg Campaign: 11586686
Notice Date: May 3, 2024
Recall Date: May 3, 2024

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