Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2019-2020 K900, and 2018-2023 Stinger vehicles equipped with a 3.3-liter turbo gasoline direct injection engine. The left turbocharger oil feed pipe and hose assembly may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC300
Recall Date: Mar 1, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2018-2021 Stinger vehicles. The fuel control valve plunger may stick inside the high pressure fuel pump, causing over-pressurization and loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC281
Recall Date: Sep 13, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Stinger vehicles. A software error in the instrument cluster may cause an inaccurate fuel gauge reading.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC219
Recall Date: Nov 5, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Stinger vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC198
Recall Date: Sep 16, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) recalled certain 2019 Stinger vehicles equipped with 3.3L T-GDI engines on August 27, 2020. On December 30, 2020, Kia expanded the recall population and added certain 2018-2021 Stinger vehicles. While driving, an engine compartment fire may occur in the area where the Anti-lock Brake Hydraulic Electronic Control Unit (HECU) is located.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC196
Recall Date: Aug 27, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Stinger vehicles equipped with a 2.0L Turbo-GDI engine. A component within the Rack Mounted Motor Driven Power Steering (MDPS) Assembly may have been manufactured incorrectly, possibly resulting in the steering locking or becoming difficult while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC193
Recall Date: Jul 22, 2020
Consumer Complaints
18 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.
Corrective Action:
My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.
Additional Notes:
My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.
Mfg Campaign: 11646586
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Kia Stinger. The contact received notification of NHTSA Campaign Number: 24V169000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. An unknown warning light was illuminated. The contact stated that the failure recurred while driving. The dealer was contacted, and an appointment was scheduled several times for recall repair. The contact stated that upon taken the vehicle to the dealer, the dealer advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and referred the contact to a second dealer, Clay Cooley (1247 E Airport Fwy, Irving, TX 75062), where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Kia Stinger. The contact received notification of NHTSA Campaign Number: 24V169000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. An unknown warning light was illuminated. The contact stated that the failure recurred while driving. The dealer was contacted, and an appointment was scheduled several times for recall repair. The contact stated that upon taken the vehicle to the dealer, the dealer advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and referred the contact to a second dealer, Clay Cooley (1247 E Airport Fwy, Irving, TX 75062), where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Kia Stinger. The contact received notification of NHTSA Campaign Number: 24V169000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. An unknown warning light was illuminated. The contact stated that the failure recurred while driving. The dealer was contacted, and an appointment was scheduled several times for recall repair. The contact stated that upon taken the vehicle to the dealer, the dealer advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and referred the contact to a second dealer, Clay Cooley (1247 E Airport Fwy, Irving, TX 75062), where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Mfg Campaign: 11612301
Recall Date: Sep 3, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Corrective Action:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Additional Notes:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Mfg Campaign: 11593366
Recall Date: Jun 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Corrective Action:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Additional Notes:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Mfg Campaign: 11593366
Recall Date: Jun 10, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Corrective Action:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Additional Notes:
The vehicle will shut off without reason from time to time. I'll be sitting at a light, stop sign, or intersection, and the car just shuts off. All electronics inside the car turn off, the engine turns off, and it's as if I've shut the car off to get out. Usually, I'm able to restart the car after a few moments and go about my day, but in doing some research on this issue, there have been others that have had the same issue. When others take their car in to have it investigated, the dealership is unable to locate the issue as it's extremely difficult to replicate. A person's safety is definitely in question considering if the car shuts off while driving, it could lock the steering wheel as a few others have seen. The only symptom that I have experienced is the music from the radio goes weird prior to the car shutting down.
Mfg Campaign: 11593366
Recall Date: Jun 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Corrective Action:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Additional Notes:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Mfg Campaign: 11562645
Recall Date: Dec 29, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Corrective Action:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Additional Notes:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Mfg Campaign: 11562645
Recall Date: Dec 29, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Corrective Action:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Additional Notes:
I was sitting at a red light with my foot on the brake. When I took my foot off the brake when the light turned green, my car would not drive forward!! I checked to make sure my car was not in Park. All of the lights on the dash were on and the engine was no longer running. Not to mention something similar happened November 18, 2023 where I was driving and the engine suddenly lost power And cut off, and it would not crank back up for longer than 3 secs w/o losing power. my car could no longer run. I ended up having to get it towed to a local Kia dealership On Covington Pike in Memphis, TN (the location on Mt Moriah informed me that if I took it to to their location, I would be charged $175 plus tax for them to run diagnostic on it, and it would be best to take it to the location that I purchased the car from—THAT IS ABSOLUTELY INSANE & ridiculous!!!) and all they did was replace the high pressure fuel pump. They did not hook my car up to do a diagnostic, they just went off of the code reader my friend had. The code showed P0088- fuel rail/system pressure- too high. Nothing else was checked to see if it was defective. That particular kia rep told me that there wasn’t anything they could do unless there was a check engine light lit up on the dash. Now fast forward to today, a similar situation happened, but luckily my car was able to start back up. I’ve been waiting on them to perform 1 of the recalls for over 3years now and it’s always the same story, they don’t have the part, they would have to get that ordered & contact me when it comes in & when it comes in, they don’t contact me!! I really want to know what’s going on with my car for it to still be fairly new and to have these issues when I keep the maintenance up. I can’t afford to be stranded or put myself or the lives of other motorists on the road in danger because my vehicle will randomly lose power out of nowhere. That’s unacceptable and dangerous!
Mfg Campaign: 11562645
Recall Date: Dec 29, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Corrective Action:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Additional Notes:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Mfg Campaign: 11549927
Recall Date: Oct 14, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Corrective Action:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Additional Notes:
1st safety related incident discovered December 27th, 2021, rear window defroster stopped working. Checked rear fuse block as the owner's manual had listed that the fuse would be located there. Visual observation of fuse block showed rear heater fuse had blown and the area around the fuse discolored and melted. Remedy was dealership replacing rear fuse block and given back with no explanation why the fuse heated up to cause fuse and fuse block to start to melt. 2nd same safety related incident discovered June 18th, 2023, when checking rear fuse block to see if the previous repair fixed the possible electrical fire related concern. It was noticed again that the same fuse had similar discoloration and plastic melting around the fuse. Fuse was removed and alternate dealership contacted about this concern. Vehicle was left at dealership on July 28th, 2023 and loaner vehicle was given to use until remedy could be completed. As of October 14th, 2023 this vehicle is still at the dealership with no remedy or cause determined why the rear fuse block has started melting again after being replaced the first time. Pictures of the fuses and the melted fuse block have been secured by this writer. Neither the fuse blocks nor the fuses are in my possession. Current miles on the vehicle is 47,922. This unsafe condition has the potential to cause a fire and could either cause serious physical injury and or death.
Mfg Campaign: 11549927
Recall Date: Oct 14, 2023
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Corrective Action:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Additional Notes:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Mfg Campaign: 11509804
Recall Date: Mar 2, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Corrective Action:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Additional Notes:
The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.
Mfg Campaign: 11509804
Recall Date: Mar 2, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Dealer said it is a known issue, but the brakes leave deposit on rotors and cause severe shaking while slowing down. Rattles entire car and steering wheel violently. Had this issue first at 5k miles, now at 18k miles and it is back. The dealer turned the rotors for me under warranty at 5k, but now are telling me I need to purchase my own aftermarket pads and rotors because they won't cover it. Pads have plenty of meat left, just has a nasty "warble" under braking.
Corrective Action:
Dealer said it is a known issue, but the brakes leave deposit on rotors and cause severe shaking while slowing down. Rattles entire car and steering wheel violently. Had this issue first at 5k miles, now at 18k miles and it is back. The dealer turned the rotors for me under warranty at 5k, but now are telling me I need to purchase my own aftermarket pads and rotors because they won't cover it. Pads have plenty of meat left, just has a nasty "warble" under braking.
Additional Notes:
Dealer said it is a known issue, but the brakes leave deposit on rotors and cause severe shaking while slowing down. Rattles entire car and steering wheel violently. Had this issue first at 5k miles, now at 18k miles and it is back. The dealer turned the rotors for me under warranty at 5k, but now are telling me I need to purchase my own aftermarket pads and rotors because they won't cover it. Pads have plenty of meat left, just has a nasty "warble" under braking.
Mfg Campaign: 11469956
Recall Date: Jun 19, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).
Corrective Action:
Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).
Additional Notes:
Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).
Mfg Campaign: 11467020
Recall Date: Jun 1, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
moving forward into parking space with my foot on the brake car accelerated and smashed into a tree.
Corrective Action:
moving forward into parking space with my foot on the brake car accelerated and smashed into a tree.
Additional Notes:
moving forward into parking space with my foot on the brake car accelerated and smashed into a tree.
Mfg Campaign: 11421197
Recall Date: Jun 16, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED THIS CAR BRAND NEW IN JULY AND HAVE HAD THE SAME ELECTRICAL SYSTEM PROBLEM AT LEAST 7 TIMES NOW. THE ISSUE IS THAT SOMETIMES, WHEN I GIVE A RIGHT HAND TURN SIGNAL, THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. IT HAS DONE IT ON A SLOW TURN, ON A MERGE GOING 35MPH, AND ON A A HIGHWAY EXIT RAMP GOING 60MPH. THIS IS DANGEROUS AND ONLY A MATTER OF TIME UNTIL ME, OR SOMEONE ELSE, DIES AS A RESULT OF THIS FAILURE. I HAVE BEEN DEALING WITH THIS PROBLEM OFF AND ON FOR 6 MONTHS AND I'M TIRED OF IT.
Corrective Action:
I PURCHASED THIS CAR BRAND NEW IN JULY AND HAVE HAD THE SAME ELECTRICAL SYSTEM PROBLEM AT LEAST 7 TIMES NOW. THE ISSUE IS THAT SOMETIMES, WHEN I GIVE A RIGHT HAND TURN SIGNAL, THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. IT HAS DONE IT ON A SLOW TURN, ON A MERGE GOING 35MPH, AND ON A A HIGHWAY EXIT RAMP GOING 60MPH. THIS IS DANGEROUS AND ONLY A MATTER OF TIME UNTIL ME, OR SOMEONE ELSE, DIES AS A RESULT OF THIS FAILURE. I HAVE BEEN DEALING WITH THIS PROBLEM OFF AND ON FOR 6 MONTHS AND I'M TIRED OF IT.
Additional Notes:
I PURCHASED THIS CAR BRAND NEW IN JULY AND HAVE HAD THE SAME ELECTRICAL SYSTEM PROBLEM AT LEAST 7 TIMES NOW. THE ISSUE IS THAT SOMETIMES, WHEN I GIVE A RIGHT HAND TURN SIGNAL, THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. IT HAS DONE IT ON A SLOW TURN, ON A MERGE GOING 35MPH, AND ON A A HIGHWAY EXIT RAMP GOING 60MPH. THIS IS DANGEROUS AND ONLY A MATTER OF TIME UNTIL ME, OR SOMEONE ELSE, DIES AS A RESULT OF THIS FAILURE. I HAVE BEEN DEALING WITH THIS PROBLEM OFF AND ON FOR 6 MONTHS AND I'M TIRED OF IT.
Mfg Campaign: 11387157
Recall Date: Jan 8, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Corrective Action:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Additional Notes:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Mfg Campaign: 11341840
Recall Date: Jul 28, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Corrective Action:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Additional Notes:
FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.
Mfg Campaign: 11341840
Recall Date: Jul 28, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury