Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2019-2020 K900, and 2018-2023 Stinger vehicles equipped with a 3.3-liter turbo gasoline direct injection engine. The left turbocharger oil feed pipe and hose assembly may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC300
Recall Date: Mar 1, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2018-2021 Stinger vehicles. The fuel control valve plunger may stick inside the high pressure fuel pump, causing over-pressurization and loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC281
Recall Date: Sep 13, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Stinger vehicles. A software error in the instrument cluster may cause an inaccurate fuel gauge reading.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC219
Recall Date: Nov 5, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Stinger vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC198
Recall Date: Sep 16, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) recalled certain 2019 Stinger vehicles equipped with 3.3L T-GDI engines on August 27, 2020. On December 30, 2020, Kia expanded the recall population and added certain 2018-2021 Stinger vehicles. While driving, an engine compartment fire may occur in the area where the Anti-lock Brake Hydraulic Electronic Control Unit (HECU) is located.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC196
Recall Date: Aug 27, 2020
Consumer Complaints
20 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
All 4 Rotors are warped and pads are worn down on a 30K mile vehicle. Have had several mechanics tell me That the pressure proportioning valve hose.might be becoming stuck on just enough to make the rotors get hot and wear down. I have looked online and have read many people having the same issues.Kia has told me there are no active bulletins or recalls for this problem.I have driven sport vehicles 40 plus years and have never had to replace the brakes on a 30k mile car.and it is making the steering wheel shake when brakes are applied at 35-40 Mph.
Corrective Action:
All 4 Rotors are warped and pads are worn down on a 30K mile vehicle. Have had several mechanics tell me That the pressure proportioning valve hose.might be becoming stuck on just enough to make the rotors get hot and wear down. I have looked online and have read many people having the same issues.Kia has told me there are no active bulletins or recalls for this problem.I have driven sport vehicles 40 plus years and have never had to replace the brakes on a 30k mile car.and it is making the steering wheel shake when brakes are applied at 35-40 Mph.
Additional Notes:
All 4 Rotors are warped and pads are worn down on a 30K mile vehicle. Have had several mechanics tell me That the pressure proportioning valve hose.might be becoming stuck on just enough to make the rotors get hot and wear down. I have looked online and have read many people having the same issues.Kia has told me there are no active bulletins or recalls for this problem.I have driven sport vehicles 40 plus years and have never had to replace the brakes on a 30k mile car.and it is making the steering wheel shake when brakes are applied at 35-40 Mph.
Mfg Campaign: 11575587
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Kia Stinger. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost motive power inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and drove to his nearby residence. The contact stated upon driving the vehicle uphill that same day, the vehicle failed to exceed 2-3 MPH and started losing power. The contact stated that he drove back to his nearby residence. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The contact stated while driving approximately 35-40 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The contact received notification of NHTSA Campaign Number: 23V634000 (Fuel System, Gasoline) that he related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Kia Stinger. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost motive power inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and drove to his nearby residence. The contact stated upon driving the vehicle uphill that same day, the vehicle failed to exceed 2-3 MPH and started losing power. The contact stated that he drove back to his nearby residence. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The contact stated while driving approximately 35-40 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The contact received notification of NHTSA Campaign Number: 23V634000 (Fuel System, Gasoline) that he related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Kia Stinger. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost motive power inadvertently. There was no warning light illuminated. The contact was able to restart the vehicle and drove to his nearby residence. The contact stated upon driving the vehicle uphill that same day, the vehicle failed to exceed 2-3 MPH and started losing power. The contact stated that he drove back to his nearby residence. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The contact stated while driving approximately 35-40 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred several times while driving. The contact received notification of NHTSA Campaign Number: 23V634000 (Fuel System, Gasoline) that he related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11556241
Recall Date: Nov 21, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11527904
Recall Date: Jun 20, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11527904
Recall Date: Jun 20, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11527904
Recall Date: Jun 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Corrective Action:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Additional Notes:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Mfg Campaign: 11496826
Recall Date: Dec 9, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Corrective Action:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Additional Notes:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Mfg Campaign: 11496826
Recall Date: Dec 9, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Corrective Action:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Additional Notes:
My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into my driveway from the street when the engine started racing. I heard a loud whine and the car started to speed up. I jammed my foot onto the brake to slow down but did not have the time to try to put the transmission into neutral. The car was not slowing down so I turned right to hit my tree rather than proceed straight and crash into my garage. When I hit the tree there was a large jolt and the car stopped. NO airbags deployed and I felt the impact on my right foot that was firmly on the brake; I checked to make sure I was not inadvertently pressing the accelerator. This same issue with the engine suddenly revving happened one time a year ago but stopped when I put the car in neutral.
Mfg Campaign: 11496826
Recall Date: Dec 9, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Corrective Action:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Additional Notes:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Mfg Campaign: 11488712
Recall Date: Oct 10, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Corrective Action:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Additional Notes:
I was driving on hwy 73 when I heard a sound like a shotgun went off. Glass started falling in the car and on me as the sunroof had shattered. There was no other vehicle in the area and the sunroof was closed.
Mfg Campaign: 11488712
Recall Date: Oct 10, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, AIR:DISC:ROTOR
Potential Consequences:
The contact owns a 2021 Kia Stinger. The contact stated that the dealer had previously replaced the rotors twice; however, the failure recurred with a metal-to-metal noise while the brake pedal was depressed. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. The contact had to downshift manually to slow down the vehicle. Additionally, after driving for a lengthy period of time, the steering wheel would shake and a burning odor was detected while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a maintenance issue and provided no further assistance. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2021 Kia Stinger. The contact stated that the dealer had previously replaced the rotors twice; however, the failure recurred with a metal-to-metal noise while the brake pedal was depressed. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. The contact had to downshift manually to slow down the vehicle. Additionally, after driving for a lengthy period of time, the steering wheel would shake and a burning odor was detected while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a maintenance issue and provided no further assistance. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2021 Kia Stinger. The contact stated that the dealer had previously replaced the rotors twice; however, the failure recurred with a metal-to-metal noise while the brake pedal was depressed. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately. The contact had to downshift manually to slow down the vehicle. Additionally, after driving for a lengthy period of time, the steering wheel would shake and a burning odor was detected while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the rotors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a maintenance issue and provided no further assistance. The failure mileage was approximately 25,000.
Mfg Campaign: 11478620
Recall Date: Aug 10, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car started to slow down and once I came to a stand still. The car would not start!
Corrective Action:
The car started to slow down and once I came to a stand still. The car would not start!
Additional Notes:
The car started to slow down and once I came to a stand still. The car would not start!
Mfg Campaign: 11472127
Recall Date: Jul 2, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving in below freezing temperatures, the windshield washer fluid nozzles freeze and prevent the flow of windshield washer fluid when it's needed most resulting in severely impaired visibility and sometimes requiring stopping along the roadway to clean the windshield manually. This condition has happened multiple times, only in freezing temperatures in spite of the use of multiple types of fluid that are all rated for temperatures far below where the freezing is occuring.
Corrective Action:
When driving in below freezing temperatures, the windshield washer fluid nozzles freeze and prevent the flow of windshield washer fluid when it's needed most resulting in severely impaired visibility and sometimes requiring stopping along the roadway to clean the windshield manually. This condition has happened multiple times, only in freezing temperatures in spite of the use of multiple types of fluid that are all rated for temperatures far below where the freezing is occuring.
Additional Notes:
When driving in below freezing temperatures, the windshield washer fluid nozzles freeze and prevent the flow of windshield washer fluid when it's needed most resulting in severely impaired visibility and sometimes requiring stopping along the roadway to clean the windshield manually. This condition has happened multiple times, only in freezing temperatures in spite of the use of multiple types of fluid that are all rated for temperatures far below where the freezing is occuring.
Mfg Campaign: 11453748
Recall Date: Feb 24, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Component/system failure from repair invoice: Perform Campain SC196A New fuse Kit in junction box 1 cause action to take: service campaign 1 correction action taken SC!96/SC196A MULTI FUSE & JUNCTION BOX COVER INSTALLATION 201121R1 FAILED DESCRIPTION: REPAIR KIT MULTIFUS ,,ENGINE INJECTORS #3&4 STUCK OPEN CAUSING FUEL TO DUMP INTO EXHAUST UMBURNED ... FAILED PIPE ASSY FUEL INJECTOR ASSY FUEL MY AND OTHERS SAFETY WAS PUT AT RISK I WAS ON THE INTERSTATE IN RUSH HOUR AND THE CAR STALLED IN THE MIDDLE LANE THICK WHITE SMOKE COMING OUT THE BACK AND GAS SMELL FILLING UP THE CABIN OF THE CAR AND AS I TRIED TO GET TO THE RIGHT SHOULDER THE CAR KEPT STALLING AND WOULDNT START AND CARS FLYING BY WHIZZING BY ME AND BLOWING THE HORN AND COULD HAVE HIT ME FROM THE BACK OR EITHER SIDE COULD HAVE CAUSED A PILE UP AND KILLED ME OR OTHERS. THIS PROBLEM HAS BEEN IDENTIFIED BY OTHER KIA STINGER GT OWNERS ( GOOGLE ) NO WARNINGS NO SYMPTOMS NOTHING THIS HAPPENED FRIDAY DECEMBER 31, 2021
Corrective Action:
Component/system failure from repair invoice: Perform Campain SC196A New fuse Kit in junction box 1 cause action to take: service campaign 1 correction action taken SC!96/SC196A MULTI FUSE & JUNCTION BOX COVER INSTALLATION 201121R1 FAILED DESCRIPTION: REPAIR KIT MULTIFUS ,,ENGINE INJECTORS #3&4 STUCK OPEN CAUSING FUEL TO DUMP INTO EXHAUST UMBURNED ... FAILED PIPE ASSY FUEL INJECTOR ASSY FUEL MY AND OTHERS SAFETY WAS PUT AT RISK I WAS ON THE INTERSTATE IN RUSH HOUR AND THE CAR STALLED IN THE MIDDLE LANE THICK WHITE SMOKE COMING OUT THE BACK AND GAS SMELL FILLING UP THE CABIN OF THE CAR AND AS I TRIED TO GET TO THE RIGHT SHOULDER THE CAR KEPT STALLING AND WOULDNT START AND CARS FLYING BY WHIZZING BY ME AND BLOWING THE HORN AND COULD HAVE HIT ME FROM THE BACK OR EITHER SIDE COULD HAVE CAUSED A PILE UP AND KILLED ME OR OTHERS. THIS PROBLEM HAS BEEN IDENTIFIED BY OTHER KIA STINGER GT OWNERS ( GOOGLE ) NO WARNINGS NO SYMPTOMS NOTHING THIS HAPPENED FRIDAY DECEMBER 31, 2021
Additional Notes:
Component/system failure from repair invoice: Perform Campain SC196A New fuse Kit in junction box 1 cause action to take: service campaign 1 correction action taken SC!96/SC196A MULTI FUSE & JUNCTION BOX COVER INSTALLATION 201121R1 FAILED DESCRIPTION: REPAIR KIT MULTIFUS ,,ENGINE INJECTORS #3&4 STUCK OPEN CAUSING FUEL TO DUMP INTO EXHAUST UMBURNED ... FAILED PIPE ASSY FUEL INJECTOR ASSY FUEL MY AND OTHERS SAFETY WAS PUT AT RISK I WAS ON THE INTERSTATE IN RUSH HOUR AND THE CAR STALLED IN THE MIDDLE LANE THICK WHITE SMOKE COMING OUT THE BACK AND GAS SMELL FILLING UP THE CABIN OF THE CAR AND AS I TRIED TO GET TO THE RIGHT SHOULDER THE CAR KEPT STALLING AND WOULDNT START AND CARS FLYING BY WHIZZING BY ME AND BLOWING THE HORN AND COULD HAVE HIT ME FROM THE BACK OR EITHER SIDE COULD HAVE CAUSED A PILE UP AND KILLED ME OR OTHERS. THIS PROBLEM HAS BEEN IDENTIFIED BY OTHER KIA STINGER GT OWNERS ( GOOGLE ) NO WARNINGS NO SYMPTOMS NOTHING THIS HAPPENED FRIDAY DECEMBER 31, 2021
Mfg Campaign: 11453459
Recall Date: Feb 22, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Exploding/Shattered Sunroof No cars on the road near me at the time of incident, eliminating rock or debris damage Glass shards fell onto me in the cabin of car There was potential for accident due to sudden distraction Dealer has claimed rock damage but this is false Sunroof appears to have blown out upwards from the center Sounded like a bomb went off when it blew No warning signs Car was purchased brand new 5 months prior
Corrective Action:
Exploding/Shattered Sunroof No cars on the road near me at the time of incident, eliminating rock or debris damage Glass shards fell onto me in the cabin of car There was potential for accident due to sudden distraction Dealer has claimed rock damage but this is false Sunroof appears to have blown out upwards from the center Sounded like a bomb went off when it blew No warning signs Car was purchased brand new 5 months prior
Additional Notes:
Exploding/Shattered Sunroof No cars on the road near me at the time of incident, eliminating rock or debris damage Glass shards fell onto me in the cabin of car There was potential for accident due to sudden distraction Dealer has claimed rock damage but this is false Sunroof appears to have blown out upwards from the center Sounded like a bomb went off when it blew No warning signs Car was purchased brand new 5 months prior
Mfg Campaign: 11432423
Recall Date: Sep 10, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
After failed first fix at 300 miles, wife was driving an ran out of gas on highway around 800 miles on O/D. Told this time the entire instrument/gauge cluster is bad. Dangerous situation to run out of fuel on a highway. Kia roadside assistance driver would not come and get her as she was on an Express Lane. Had to fill up car with fuel myself (after scrambling down highway embankment) while standing in traffic lane (fuel fill cap is on driver's side).
Corrective Action:
After failed first fix at 300 miles, wife was driving an ran out of gas on highway around 800 miles on O/D. Told this time the entire instrument/gauge cluster is bad. Dangerous situation to run out of fuel on a highway. Kia roadside assistance driver would not come and get her as she was on an Express Lane. Had to fill up car with fuel myself (after scrambling down highway embankment) while standing in traffic lane (fuel fill cap is on driver's side).
Additional Notes:
After failed first fix at 300 miles, wife was driving an ran out of gas on highway around 800 miles on O/D. Told this time the entire instrument/gauge cluster is bad. Dangerous situation to run out of fuel on a highway. Kia roadside assistance driver would not come and get her as she was on an Express Lane. Had to fill up car with fuel myself (after scrambling down highway embankment) while standing in traffic lane (fuel fill cap is on driver's side).
Mfg Campaign: 11419046
Recall Date: May 30, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
JUST PURCHASED A 2021 KIA STINGER GT AWD NEW ABOUT A MONTH AGO. JUST OVER 1000 MILES ON IT NOW AND ENCOUNTERED A CONCERNING ISSUE. SITTING AT A STOPLIGHT WITH THE AUTO START/STOP OFF, TRACTION CONTROL OFF AND IN SPORTS MODE, I PRESSED THE GAS PEDAL AND THERE WAS A SLIGHT HESITATION FOLLOWED BY A PRETTY FORCEFUL LURCH FORWARD. AS I APPROACHED THE NEXT STOPLIGHT SEVERAL HUNDRED FEET FURTHER AHEAD THE CAR COMPLETELY STALLED OUT. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE IT... OF COURSE.
Corrective Action:
JUST PURCHASED A 2021 KIA STINGER GT AWD NEW ABOUT A MONTH AGO. JUST OVER 1000 MILES ON IT NOW AND ENCOUNTERED A CONCERNING ISSUE. SITTING AT A STOPLIGHT WITH THE AUTO START/STOP OFF, TRACTION CONTROL OFF AND IN SPORTS MODE, I PRESSED THE GAS PEDAL AND THERE WAS A SLIGHT HESITATION FOLLOWED BY A PRETTY FORCEFUL LURCH FORWARD. AS I APPROACHED THE NEXT STOPLIGHT SEVERAL HUNDRED FEET FURTHER AHEAD THE CAR COMPLETELY STALLED OUT. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE IT... OF COURSE.
Additional Notes:
JUST PURCHASED A 2021 KIA STINGER GT AWD NEW ABOUT A MONTH AGO. JUST OVER 1000 MILES ON IT NOW AND ENCOUNTERED A CONCERNING ISSUE. SITTING AT A STOPLIGHT WITH THE AUTO START/STOP OFF, TRACTION CONTROL OFF AND IN SPORTS MODE, I PRESSED THE GAS PEDAL AND THERE WAS A SLIGHT HESITATION FOLLOWED BY A PRETTY FORCEFUL LURCH FORWARD. AS I APPROACHED THE NEXT STOPLIGHT SEVERAL HUNDRED FEET FURTHER AHEAD THE CAR COMPLETELY STALLED OUT. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE IT... OF COURSE.
Mfg Campaign: 11412822
Recall Date: Apr 19, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2021 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (770) 288-5283) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2021 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (770) 288-5283) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2021 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (770) 288-5283) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11407571
Recall Date: Apr 12, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Corrective Action:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Additional Notes:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Mfg Campaign: 11405181
Recall Date: Mar 27, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Corrective Action:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Additional Notes:
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Mfg Campaign: 11405181
Recall Date: Mar 27, 2021
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