Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2019-2020 K900, and 2018-2023 Stinger vehicles equipped with a 3.3-liter turbo gasoline direct injection engine. The left turbocharger oil feed pipe and hose assembly may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC300
Recall Date: Mar 1, 2024
Consumer Complaints
13 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint on the vehicle is severely damaged, cracking components, fading paint all throughout the vehicle. The hood of the vehicle is showing severe fading, looks cloudy.
Corrective Action:
The paint on the vehicle is severely damaged, cracking components, fading paint all throughout the vehicle. The hood of the vehicle is showing severe fading, looks cloudy.
Additional Notes:
The paint on the vehicle is severely damaged, cracking components, fading paint all throughout the vehicle. The hood of the vehicle is showing severe fading, looks cloudy.
Mfg Campaign: 11669769
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sunroof exploded without impact
Corrective Action:
The sunroof exploded without impact
Additional Notes:
The sunroof exploded without impact
Mfg Campaign: 11635459
Recall Date: Jan 11, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof randomly shattered while driving.
Corrective Action:
Sunroof randomly shattered while driving.
Additional Notes:
Sunroof randomly shattered while driving.
Mfg Campaign: 11632557
Recall Date: Dec 26, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Sunroof randomly shattered while driving.
Corrective Action:
Sunroof randomly shattered while driving.
Additional Notes:
Sunroof randomly shattered while driving.
Mfg Campaign: 11632557
Recall Date: Dec 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a vehicle that has a safety recall for the oil feed line that can leak and catch fire and Kia is refusing to perform the recall because my VIN is not in there system. I have the recall notice and the fact my car dies in fact need the recall work and have proved that to them and they still refuse to help
Corrective Action:
I have a vehicle that has a safety recall for the oil feed line that can leak and catch fire and Kia is refusing to perform the recall because my VIN is not in there system. I have the recall notice and the fact my car dies in fact need the recall work and have proved that to them and they still refuse to help
Additional Notes:
I have a vehicle that has a safety recall for the oil feed line that can leak and catch fire and Kia is refusing to perform the recall because my VIN is not in there system. I have the recall notice and the fact my car dies in fact need the recall work and have proved that to them and they still refuse to help
Mfg Campaign: 11586979
Recall Date: May 4, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557913
Recall Date: Dec 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Having an issue with my driver’s door switch lighting and the changing of different ambient lighting colors. They seem to be related. About a few months into owning my car (purchased May 2021) I was driving to work at night and the lighting on the driver’s door switches would randomly all flicker off/on. There was no pattern and the duration of how long they were off would be a half second to upwards of a few seconds. Just by chance, I started messing with things in the infotainment screen and noticed my ambient lighting wouldn’t change sometimes and it gave me a body control module error. This has probably happened 7 times total from September 2021 to March 2023 where both the door switch lights and ambient lighting do this together but never have they done it separately. Took the car to VanDevere Kia in November 2021 and they couldn’t reproduce either error and there were no stored codes. They claim to have reset the pin tension on the harness for the switches and packed it with dilectric grease. March 25 2022, had the same issue driving home from work. Restarted the car and that stopped the door switches from flashing. However the infotainment screen said “vehicle system connection is unstable. Please try again later”. Ie., I tried to pick default blue option in ambient lighting, that error would pop up, but if I kept trying blue it would eventually select blue. Some colors would throw the error and some wouldn’t. This time there was no BCM error. Dealer replaced my driver door switch module April 27 2022 due to a short. I didn’t have issues with those lights flickering for 7 months then it came back. In March of 2023, (2) separate times at night I had all interior lights, including instrument cluster lighting, flick off then immediately back on. I have videos and dealer work orders. Several others have this issue located here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557913
Recall Date: Dec 1, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I brought my 2022 Kia Stinger GT -2 in to Greenway Kia, West Palm Beach FL on 02/20/2023 for routine maintenenace, check front end alignment and brake check as there was significant vibration while applying breaks and choppy breaking. The mileage is 4000 and driven primarily city/low speeds. Later that day I was told that the rotors needed to be resurfaced as they were warped. I questioned how a new $70,000 vehicle with low milage could have warped rotors this soon, as I work from home and rarely drive it. I was told by the service manager that this was a design flaw in the Kia Stinger and the vehicle should have been fitted with high performance slotted rotors by the manufacturer. I was charged $425 for the resurfacing because the 12/12 waranty has expired on the exact day the car was brought in for service. I stated that 12/20/23 does not end until midnight and I should not be charged anything for a design flaw in the vehicle, particularly a safety flaw involving the breaking system. The service manager stated that they have had similar issues with the Stinger GT with low milage as well and that I would have to file a compliant with Kia Motors. I do not beleive that I should have been charged anything for this repair and that the vehicle Stingers should be recalled due to being a safety hazard to owners as well as other motorist's on the roads. A high performance vehicle; 6 cylinder twin turbo with 368 HP 3.3 L engine should have appropriate and safe breaking system to stop the vehicle. Aside from the vehicle being unsafe with innapropriate rotors I believe that I was intentionally ripped off by KIA Motors, Greenway KIA or both. I advise all vehicle consumers to consider these facts before purchasing a high performance Stinger, or fo rthat matter any KIA product
Corrective Action:
I brought my 2022 Kia Stinger GT -2 in to Greenway Kia, West Palm Beach FL on 02/20/2023 for routine maintenenace, check front end alignment and brake check as there was significant vibration while applying breaks and choppy breaking. The mileage is 4000 and driven primarily city/low speeds. Later that day I was told that the rotors needed to be resurfaced as they were warped. I questioned how a new $70,000 vehicle with low milage could have warped rotors this soon, as I work from home and rarely drive it. I was told by the service manager that this was a design flaw in the Kia Stinger and the vehicle should have been fitted with high performance slotted rotors by the manufacturer. I was charged $425 for the resurfacing because the 12/12 waranty has expired on the exact day the car was brought in for service. I stated that 12/20/23 does not end until midnight and I should not be charged anything for a design flaw in the vehicle, particularly a safety flaw involving the breaking system. The service manager stated that they have had similar issues with the Stinger GT with low milage as well and that I would have to file a compliant with Kia Motors. I do not beleive that I should have been charged anything for this repair and that the vehicle Stingers should be recalled due to being a safety hazard to owners as well as other motorist's on the roads. A high performance vehicle; 6 cylinder twin turbo with 368 HP 3.3 L engine should have appropriate and safe breaking system to stop the vehicle. Aside from the vehicle being unsafe with innapropriate rotors I believe that I was intentionally ripped off by KIA Motors, Greenway KIA or both. I advise all vehicle consumers to consider these facts before purchasing a high performance Stinger, or fo rthat matter any KIA product
Additional Notes:
I brought my 2022 Kia Stinger GT -2 in to Greenway Kia, West Palm Beach FL on 02/20/2023 for routine maintenenace, check front end alignment and brake check as there was significant vibration while applying breaks and choppy breaking. The mileage is 4000 and driven primarily city/low speeds. Later that day I was told that the rotors needed to be resurfaced as they were warped. I questioned how a new $70,000 vehicle with low milage could have warped rotors this soon, as I work from home and rarely drive it. I was told by the service manager that this was a design flaw in the Kia Stinger and the vehicle should have been fitted with high performance slotted rotors by the manufacturer. I was charged $425 for the resurfacing because the 12/12 waranty has expired on the exact day the car was brought in for service. I stated that 12/20/23 does not end until midnight and I should not be charged anything for a design flaw in the vehicle, particularly a safety flaw involving the breaking system. The service manager stated that they have had similar issues with the Stinger GT with low milage as well and that I would have to file a compliant with Kia Motors. I do not beleive that I should have been charged anything for this repair and that the vehicle Stingers should be recalled due to being a safety hazard to owners as well as other motorist's on the roads. A high performance vehicle; 6 cylinder twin turbo with 368 HP 3.3 L engine should have appropriate and safe breaking system to stop the vehicle. Aside from the vehicle being unsafe with innapropriate rotors I believe that I was intentionally ripped off by KIA Motors, Greenway KIA or both. I advise all vehicle consumers to consider these facts before purchasing a high performance Stinger, or fo rthat matter any KIA product
Mfg Campaign: 11508914
Recall Date: Feb 24, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving on the highway at approximately 70 mph when I heard the loudest bang I’ve ever heard before. I then heard glass shattering and thought glass was going to fall all over my 9 month old baby and I. I was in shock and I could have wrecked or drove off the highway from how scared I was. It was the loudest sound I’ve ever heard before and my ears are still ringing from it. I immediately took an exit, I was in shock and had no idea what happened because nothing hit my car. No one was behind me and no one was in close proximity of my car in front of me either. I pulled over into a parking lot and my sunroof glass was completely shattered and it looked as if it blew out from the inside of the car rather than the outside. There was no warning, nothing happened prior to this that would indicate there was any type of issue with my sunroof and I rarely use (open/close) my sunroof at all.
Corrective Action:
I was driving on the highway at approximately 70 mph when I heard the loudest bang I’ve ever heard before. I then heard glass shattering and thought glass was going to fall all over my 9 month old baby and I. I was in shock and I could have wrecked or drove off the highway from how scared I was. It was the loudest sound I’ve ever heard before and my ears are still ringing from it. I immediately took an exit, I was in shock and had no idea what happened because nothing hit my car. No one was behind me and no one was in close proximity of my car in front of me either. I pulled over into a parking lot and my sunroof glass was completely shattered and it looked as if it blew out from the inside of the car rather than the outside. There was no warning, nothing happened prior to this that would indicate there was any type of issue with my sunroof and I rarely use (open/close) my sunroof at all.
Additional Notes:
I was driving on the highway at approximately 70 mph when I heard the loudest bang I’ve ever heard before. I then heard glass shattering and thought glass was going to fall all over my 9 month old baby and I. I was in shock and I could have wrecked or drove off the highway from how scared I was. It was the loudest sound I’ve ever heard before and my ears are still ringing from it. I immediately took an exit, I was in shock and had no idea what happened because nothing hit my car. No one was behind me and no one was in close proximity of my car in front of me either. I pulled over into a parking lot and my sunroof glass was completely shattered and it looked as if it blew out from the inside of the car rather than the outside. There was no warning, nothing happened prior to this that would indicate there was any type of issue with my sunroof and I rarely use (open/close) my sunroof at all.
Mfg Campaign: 11500020
Recall Date: Jan 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The remote start will not work and they cannot figure out how to fix it.
Corrective Action:
The remote start will not work and they cannot figure out how to fix it.
Additional Notes:
The remote start will not work and they cannot figure out how to fix it.
Mfg Campaign: 11489006
Recall Date: Oct 12, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the Freeway, heard a loud banging noise above my head, Saw glass flying behind me in the rear view Mirror. The sun roof exploded leaving approximately 40 to 45% of the window on the road
Corrective Action:
Driving on the Freeway, heard a loud banging noise above my head, Saw glass flying behind me in the rear view Mirror. The sun roof exploded leaving approximately 40 to 45% of the window on the road
Additional Notes:
Driving on the Freeway, heard a loud banging noise above my head, Saw glass flying behind me in the rear view Mirror. The sun roof exploded leaving approximately 40 to 45% of the window on the road
Mfg Campaign: 11456999
Recall Date: Mar 16, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof glass shattered on freeway with no warning and no hit or cause to it. Kia still made me drive it when it was broken.
Corrective Action:
Sunroof glass shattered on freeway with no warning and no hit or cause to it. Kia still made me drive it when it was broken.
Additional Notes:
Sunroof glass shattered on freeway with no warning and no hit or cause to it. Kia still made me drive it when it was broken.
Mfg Campaign: 11456903
Recall Date: Mar 15, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I’m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn’t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we’re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I’M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA’s top mechanic it’s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don’t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
Corrective Action:
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I’m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn’t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we’re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I’M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA’s top mechanic it’s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don’t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
Additional Notes:
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I’m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn’t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we’re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I’M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA’s top mechanic it’s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don’t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
Mfg Campaign: 11419749
Recall Date: Jun 5, 2021
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