Complaints & Recalls
Consumer Complaints
2 ComplaintsJaguar Land Rover North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Corrective Action:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Additional Notes:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Mfg Campaign: 11648011
Recall Date: Mar 12, 2025
Jaguar Land Rover North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Corrective Action:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Additional Notes:
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
Mfg Campaign: 11648011
Recall Date: Mar 12, 2025
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