Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jaguar Land Rover North America, Llc
Safety Issue:
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2025 Range Rover and Range Rover Sport vehicles. The second-row center seat belt buckle may not latch correctly due to a manufacturing error.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N989
Recall Date: Mar 12, 2025
Consumer Complaints
4 ComplaintsLand Rover
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
windshield, I cracked my 3rd windshield in 18 months and approx 7 windshields in 10 years. I replace this vehicle annually with the identical make and model range rover. The smallest stone chips the windshield and the chip turns into long cracks across the windshield within hours to a couple of days. I have alerted Land Rover to this.
Corrective Action:
windshield, I cracked my 3rd windshield in 18 months and approx 7 windshields in 10 years. I replace this vehicle annually with the identical make and model range rover. The smallest stone chips the windshield and the chip turns into long cracks across the windshield within hours to a couple of days. I have alerted Land Rover to this.
Additional Notes:
windshield, I cracked my 3rd windshield in 18 months and approx 7 windshields in 10 years. I replace this vehicle annually with the identical make and model range rover. The smallest stone chips the windshield and the chip turns into long cracks across the windshield within hours to a couple of days. I have alerted Land Rover to this.
Mfg Campaign: 11673701
Recall Date: Jul 15, 2025
Land Rover
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Corrective Action:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Additional Notes:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Mfg Campaign: 11640655
Recall Date: Feb 4, 2025
Land Rover
Defect Description:
ENGINE
Potential Consequences:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Corrective Action:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Additional Notes:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Mfg Campaign: 11640655
Recall Date: Feb 4, 2025
Land Rover
Defect Description:
SEATS
Potential Consequences:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Corrective Action:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Additional Notes:
Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.
Mfg Campaign: 11640655
Recall Date: Feb 4, 2025
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Valencia, CA • 36 yrs
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