LEXUS ES 2023

Complete listing of complaints and recalls for this vehicle

4
Complaints
7
Recalls

Complaints & Recalls

4 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 24V124000 SAFETY RECALL
18.6K Vehicles Affected
Recall Date: Feb 21, 2024
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 24TA01 / 24LA01
Notice Date: Apr 10, 2024
Recall Date: Feb 21, 2024

Consumer Complaints

4 Complaints
Toyota Motor Corporation
Campaign: 11592612 Other
Jun 5, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED

Corrective Action:

CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED

Additional Notes:

CAR STOPED WARNING LIGHTS REPAIRED TOLD FUEL PUMP DEFECTIVE FUEL LINE AND FUEL SENSORY REPLACED ALSO CAT CONVERED BROKEN REPLACED

Manufacturer: LEXUS
Mfg Campaign: 11592612
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Toyota Motor Corporation
Campaign: 11579911 Other
Mar 28, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up.

Corrective Action:

The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up.

Additional Notes:

The ES model and LS, the brakes squeak while ONLY going in reverse at a slow speed. I asked the mechanic at the Lexus dealership and they responded that this was common with the newer models. This is a manufacturer defect. Very embarrassing while backing up.

Manufacturer: LEXUS
Mfg Campaign: 11579911
Notice Date: Mar 28, 2024
Recall Date: Mar 28, 2024
Toyota Motor Corporation
Campaign: 11562632 Other
Dec 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Corrective Action:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Additional Notes:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Manufacturer: LEXUS
Mfg Campaign: 11562632
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023
Toyota Motor Corporation
Campaign: 11562632 Other
Dec 29, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Corrective Action:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Additional Notes:

I ran my car’s left front corner into a concrete pillar at about 5 MPH, put it in reverse and then the car engine sounded as if it was accelerating and it moved backward at a rapid pace. I put my foot on the brake, no response, then put gear shifter into drive, no response, put shifter in neutral, no response, then rear left corner of my vehicle rammed into a concrete pillar/metal window frame. I then turned the vehicle off, restarted and drove away. I did not put my foot on accelerator to cause the rapid engine acceleration.

Manufacturer: LEXUS
Mfg Campaign: 11562632
Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023

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