Complaints & Recalls
Consumer Complaints
5 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Corrective Action:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Additional Notes:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Mfg Campaign: 11543837
Recall Date: Sep 11, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Corrective Action:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Additional Notes:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Mfg Campaign: 11543837
Recall Date: Sep 11, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Corrective Action:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Additional Notes:
I was traveling east bound on 161/16/37 near Raccoon Valley Golf Course in Granville OH. I was near MM 104. It was approximately 8:13PM and the road conditions were clear. No other vehicles were in front of or behind me. I heard a screech, the wheel jerked out of my hand to the left, and the wipers came on. I tried to regain control and keep the vehicle on the road. The wheel kept tugging to the left and I was fighting to pull it right. At the same time, I was also pressing on the brake, but it went straight to the floor. I kept pumping on the breaks because I didn’t know if the ABS was working. Then I hit the guard rail on the right side of my car and after I hit the guard rail, that time when I pressed the breaks, I was finally able to stop. I am unsure what system malfunctioned. There were no lights or warning messages. I did have the vehicle at Lexus for routine maintenance a couple weeks prior. The sheriff came to the scene and filled report 23-31830. I also called Lexus the next day and filled a request for an inspection to be completed. My insurance company is aware, but has advised I don’t file the claim until after the investigation is complete.
Mfg Campaign: 11543837
Recall Date: Sep 11, 2023
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Corrective Action:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Additional Notes:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Mfg Campaign: 11490255
Recall Date: Oct 21, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Corrective Action:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Additional Notes:
This vehicle has had bad engine rumbling since I have Owens’s the vehicle and makes loud noises all the time since I have owned it new. Also this year car online has had known suspension issues and alignment issues. My vehicle pulls to the right all the time and steering wheel is off center. Also my front socks with only 6200 make noise when going over bumps. I have been to the dealership over these issues twice and they tried to fix the alignment the first time since it was out but used the wrong specs bwcucase they are not out for 2022 Lexus gx 460 yet. Also the rumbling the dealership can not figure out at all.
Mfg Campaign: 11490255
Recall Date: Oct 21, 2022
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