Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0A, J0B, J0C, JLI
Recall Date: Oct 17, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 9, 2019
Consumer Complaints
7 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
CONTACTED BY LEXUS ABOUT A 2016 LEXUS GX 460 I PURCHASED IN FEBURARY 2020 FROM A LOCAL DEALERSHIP SISTER STORE. LEXUS INFORMED ME THAT THE VEHICLE HAD AN AIR BAG RECALL IF NOT FIXED ACCORDING TO LITERATURE COULD CAUSE SERIOUS HARM OR DEATH. I WAS OPEN TO GET THE VEHICLE FIXED AND STATED I HAD A TOYOTA DEALERSHIP WITHIN 2 MILES OF MY HOME. LEXUS SAID BECAUSE THIS WAS AS SAFETY ISSUE MY LOCAL TOYOTA DEALERSHIP WAS UNACCEPTABLE PLACE FOR REPAIRS AND I HAD TO HAVE THE VEHICLE SHIPPED TO A DEALERSHIP WHICH WAS THE CLOSEST TO MY AREA 318 MILES AWAY (ONE WAY). LEXUS OFFERED TO HAVE THE VEHICLE PICKED UP AND CURRIED TO THE DEALERSHIP AT NO COST TO ME. THE PROBLEM IS THAT THIS VEHICLE IS MY MAIN MEANS OF TRANSPORTATION TO WORK. WHEN I EXPLAINED THIS TO LEXUS ASSOCIATE IT LEXUS REPLIED THAT I COULD RENT A CAR AND LEXUS WOULD RE-EMBERSE ME FOR THE COST. WHICH IS GREAT IF YOU HAVE THE MONEY TO LEASE A CAR UPFRONT FOR AN EXTENDED PERIOD OF TIME. WHEN I QUESTIONED WHY A VEHICLE WITH AN AIR BAG SAFETY RECALL ISSUED BACK IN MAY OF 2016 WAS ALLOWED TO BE RE-SOLD WITHOUT BEING FIXED THE ANSWER I RECEIVED WAS THAT IT SHOULD HAVE SHOWN UP ON THE CARFAX. I WOULD HAVE NEVER PURCHASED THIS VEHICLE WITH A KNOWN SAFETY ISSUE THAT COULD CAUSE SERIOUS HARM OR DEATH. I BELIEVE NOT ONLY DOES LEXUS HAVE SOME RESPONSIBILITY BUT SO DOES THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM AS I WAS NOT MADE AWARE OF THE RECALL AT THE TIME OF PURCHASE. WITH ALL THAT BEING SAID I FEEL I HAVE NO PROBLEM HAVING THE VEHICLE FIXED WITHIN REASONABLE COMPROMISE BETWEEN BOTH PARTIES. BUT IF IN THE INTERIM TIME SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS RECALL I WANT IT DOCUMENTED THAT I MADE A GOOD FAITH EFFORT TO REPORT IT TO THE NHTSA PRIOR TO ANY SUCH INCIDENTS.
Corrective Action:
CONTACTED BY LEXUS ABOUT A 2016 LEXUS GX 460 I PURCHASED IN FEBURARY 2020 FROM A LOCAL DEALERSHIP SISTER STORE. LEXUS INFORMED ME THAT THE VEHICLE HAD AN AIR BAG RECALL IF NOT FIXED ACCORDING TO LITERATURE COULD CAUSE SERIOUS HARM OR DEATH. I WAS OPEN TO GET THE VEHICLE FIXED AND STATED I HAD A TOYOTA DEALERSHIP WITHIN 2 MILES OF MY HOME. LEXUS SAID BECAUSE THIS WAS AS SAFETY ISSUE MY LOCAL TOYOTA DEALERSHIP WAS UNACCEPTABLE PLACE FOR REPAIRS AND I HAD TO HAVE THE VEHICLE SHIPPED TO A DEALERSHIP WHICH WAS THE CLOSEST TO MY AREA 318 MILES AWAY (ONE WAY). LEXUS OFFERED TO HAVE THE VEHICLE PICKED UP AND CURRIED TO THE DEALERSHIP AT NO COST TO ME. THE PROBLEM IS THAT THIS VEHICLE IS MY MAIN MEANS OF TRANSPORTATION TO WORK. WHEN I EXPLAINED THIS TO LEXUS ASSOCIATE IT LEXUS REPLIED THAT I COULD RENT A CAR AND LEXUS WOULD RE-EMBERSE ME FOR THE COST. WHICH IS GREAT IF YOU HAVE THE MONEY TO LEASE A CAR UPFRONT FOR AN EXTENDED PERIOD OF TIME. WHEN I QUESTIONED WHY A VEHICLE WITH AN AIR BAG SAFETY RECALL ISSUED BACK IN MAY OF 2016 WAS ALLOWED TO BE RE-SOLD WITHOUT BEING FIXED THE ANSWER I RECEIVED WAS THAT IT SHOULD HAVE SHOWN UP ON THE CARFAX. I WOULD HAVE NEVER PURCHASED THIS VEHICLE WITH A KNOWN SAFETY ISSUE THAT COULD CAUSE SERIOUS HARM OR DEATH. I BELIEVE NOT ONLY DOES LEXUS HAVE SOME RESPONSIBILITY BUT SO DOES THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM AS I WAS NOT MADE AWARE OF THE RECALL AT THE TIME OF PURCHASE. WITH ALL THAT BEING SAID I FEEL I HAVE NO PROBLEM HAVING THE VEHICLE FIXED WITHIN REASONABLE COMPROMISE BETWEEN BOTH PARTIES. BUT IF IN THE INTERIM TIME SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS RECALL I WANT IT DOCUMENTED THAT I MADE A GOOD FAITH EFFORT TO REPORT IT TO THE NHTSA PRIOR TO ANY SUCH INCIDENTS.
Additional Notes:
CONTACTED BY LEXUS ABOUT A 2016 LEXUS GX 460 I PURCHASED IN FEBURARY 2020 FROM A LOCAL DEALERSHIP SISTER STORE. LEXUS INFORMED ME THAT THE VEHICLE HAD AN AIR BAG RECALL IF NOT FIXED ACCORDING TO LITERATURE COULD CAUSE SERIOUS HARM OR DEATH. I WAS OPEN TO GET THE VEHICLE FIXED AND STATED I HAD A TOYOTA DEALERSHIP WITHIN 2 MILES OF MY HOME. LEXUS SAID BECAUSE THIS WAS AS SAFETY ISSUE MY LOCAL TOYOTA DEALERSHIP WAS UNACCEPTABLE PLACE FOR REPAIRS AND I HAD TO HAVE THE VEHICLE SHIPPED TO A DEALERSHIP WHICH WAS THE CLOSEST TO MY AREA 318 MILES AWAY (ONE WAY). LEXUS OFFERED TO HAVE THE VEHICLE PICKED UP AND CURRIED TO THE DEALERSHIP AT NO COST TO ME. THE PROBLEM IS THAT THIS VEHICLE IS MY MAIN MEANS OF TRANSPORTATION TO WORK. WHEN I EXPLAINED THIS TO LEXUS ASSOCIATE IT LEXUS REPLIED THAT I COULD RENT A CAR AND LEXUS WOULD RE-EMBERSE ME FOR THE COST. WHICH IS GREAT IF YOU HAVE THE MONEY TO LEASE A CAR UPFRONT FOR AN EXTENDED PERIOD OF TIME. WHEN I QUESTIONED WHY A VEHICLE WITH AN AIR BAG SAFETY RECALL ISSUED BACK IN MAY OF 2016 WAS ALLOWED TO BE RE-SOLD WITHOUT BEING FIXED THE ANSWER I RECEIVED WAS THAT IT SHOULD HAVE SHOWN UP ON THE CARFAX. I WOULD HAVE NEVER PURCHASED THIS VEHICLE WITH A KNOWN SAFETY ISSUE THAT COULD CAUSE SERIOUS HARM OR DEATH. I BELIEVE NOT ONLY DOES LEXUS HAVE SOME RESPONSIBILITY BUT SO DOES THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM AS I WAS NOT MADE AWARE OF THE RECALL AT THE TIME OF PURCHASE. WITH ALL THAT BEING SAID I FEEL I HAVE NO PROBLEM HAVING THE VEHICLE FIXED WITHIN REASONABLE COMPROMISE BETWEEN BOTH PARTIES. BUT IF IN THE INTERIM TIME SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS RECALL I WANT IT DOCUMENTED THAT I MADE A GOOD FAITH EFFORT TO REPORT IT TO THE NHTSA PRIOR TO ANY SUCH INCIDENTS.
Mfg Campaign: 11374120
Recall Date: Nov 11, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
SIMILAR TO THE RECALL ON OTHER MODEL YEARS, MY 2016 GX 460 STALLED WHILE DRIVING (COASTING DOWN A FREEWAY OFFRAMP). THE DEALER COULD NOT IDENTIFY AN ISSUE WITH THE ENGINE, BUT IT SEEMS THIS CURRENT RECALL IS SIMILAR ENOUGH THAT IT WOULD HAVE BEEN THE CAUSE.
Corrective Action:
SIMILAR TO THE RECALL ON OTHER MODEL YEARS, MY 2016 GX 460 STALLED WHILE DRIVING (COASTING DOWN A FREEWAY OFFRAMP). THE DEALER COULD NOT IDENTIFY AN ISSUE WITH THE ENGINE, BUT IT SEEMS THIS CURRENT RECALL IS SIMILAR ENOUGH THAT IT WOULD HAVE BEEN THE CAUSE.
Additional Notes:
SIMILAR TO THE RECALL ON OTHER MODEL YEARS, MY 2016 GX 460 STALLED WHILE DRIVING (COASTING DOWN A FREEWAY OFFRAMP). THE DEALER COULD NOT IDENTIFY AN ISSUE WITH THE ENGINE, BUT IT SEEMS THIS CURRENT RECALL IS SIMILAR ENOUGH THAT IT WOULD HAVE BEEN THE CAUSE.
Mfg Campaign: 11316227
Recall Date: Mar 5, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11098502
Recall Date: May 29, 2018
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS GX460. WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THE ENGINE STARTED TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE INADVERTENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES BEFORE COMING TO A COMPLETE STOP. THE CONTACT SUSTAINED THUMB INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE CONTACT CALLED KING SPORT LEXUS AT (423) 224-2270 (LOCATED AT 2527 E STONE DR., KING SPORT, TN 37660) AND WAS ADVISED TO CALL THE TOYOTA MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND CASE NUMBER: [XXX] WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 7,373. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11098502
Recall Date: May 29, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY WIFE REPORTED SUDDEN ACCELERATION WITHIN SECONDS OF PULLING OUT OF OUR DRIVEWAY. NO TRAFFIC, FLAT SURFACE, DAYTIME, GOOD DRIVING CONDITIONS. SHE SAYS THE CAR SUDDENLY ACCELERATED WHILE APPROACHING STOP SIGN/T-INTERSECTION AND BRAKES DID NOT WORK. CAR HIT CURB DURING ABRUPT LEFT TURN BLOWING OUT TIRE, THEN HIT FIRE HYDRANT WHICH IT DRAGGED BEFORE STOPPING. TOYOTA CONDUCTED EDR READOUT AND SAYS THEY TEST DROVE THE CAR. 6 WEEKS LATER THEY SAID NO DEFECTS FOUND. I REQUESTED AN EXPLANATION OF EDR - BUT I HAVE NOT RECEIVED. BASED ON MY WIFE'S IMMEDIATE AND CLEAR OBSERVATIONS OF EVENT AND THE EDR REPORT I AM NOT CONVINCED. FOR EXAMPLE - EDR SHOWS ACCELERATOR WAS DEPRESSED 100% FOR 3.5 SECONDS WITH NO BRAKE PRESSURE - YET CAR DID NOT SPEED UP, AND ACTUALLY SLOWED SLIGHTLY TO ABOUT 20 MPH; 2.5 SEC. INTO ACCELERATION EVENT CAR MYSTERIOUSLY SHIFTED INTO PARK. NEED EXPLANATION HOW THAT HAPPENED, OR IF EVEN POSSIBLE. ZERO CHANCE MY WIFE SHIFTED IT.. THE LAST SECOND OF THE RECORDED EVENT BOTH BRAKE AND ACCELERATOR WERE DEPRESSED 100% - WIFE SAYS NO WAY SHE USED TWO FEET. RPM WENT FROM 3,600 TO 5,900 AND CAR KEPT MOVING FORWARD WITH 100% BRAKE PRESSURE REPORT - REPORT ENDS AT CAR STILL GOING 8.7 MPH. TOYOTA SAYS CAR WAS "TEST DRIVEN" AND NO DEFECTS FOUND - YET THE CAR HAS BEEN UNDRIVEABLE SINCE THE ACCIDENT (I.E.- MISSING A TIRE). LOTS OF QUESTIONS, GETTING NO ANSWERS AND REASONABLE ASSUMPTIONS/OBSERVATIONS AND EDR MAKES NO SENSE OF IT
Corrective Action:
MY WIFE REPORTED SUDDEN ACCELERATION WITHIN SECONDS OF PULLING OUT OF OUR DRIVEWAY. NO TRAFFIC, FLAT SURFACE, DAYTIME, GOOD DRIVING CONDITIONS. SHE SAYS THE CAR SUDDENLY ACCELERATED WHILE APPROACHING STOP SIGN/T-INTERSECTION AND BRAKES DID NOT WORK. CAR HIT CURB DURING ABRUPT LEFT TURN BLOWING OUT TIRE, THEN HIT FIRE HYDRANT WHICH IT DRAGGED BEFORE STOPPING. TOYOTA CONDUCTED EDR READOUT AND SAYS THEY TEST DROVE THE CAR. 6 WEEKS LATER THEY SAID NO DEFECTS FOUND. I REQUESTED AN EXPLANATION OF EDR - BUT I HAVE NOT RECEIVED. BASED ON MY WIFE'S IMMEDIATE AND CLEAR OBSERVATIONS OF EVENT AND THE EDR REPORT I AM NOT CONVINCED. FOR EXAMPLE - EDR SHOWS ACCELERATOR WAS DEPRESSED 100% FOR 3.5 SECONDS WITH NO BRAKE PRESSURE - YET CAR DID NOT SPEED UP, AND ACTUALLY SLOWED SLIGHTLY TO ABOUT 20 MPH; 2.5 SEC. INTO ACCELERATION EVENT CAR MYSTERIOUSLY SHIFTED INTO PARK. NEED EXPLANATION HOW THAT HAPPENED, OR IF EVEN POSSIBLE. ZERO CHANCE MY WIFE SHIFTED IT.. THE LAST SECOND OF THE RECORDED EVENT BOTH BRAKE AND ACCELERATOR WERE DEPRESSED 100% - WIFE SAYS NO WAY SHE USED TWO FEET. RPM WENT FROM 3,600 TO 5,900 AND CAR KEPT MOVING FORWARD WITH 100% BRAKE PRESSURE REPORT - REPORT ENDS AT CAR STILL GOING 8.7 MPH. TOYOTA SAYS CAR WAS "TEST DRIVEN" AND NO DEFECTS FOUND - YET THE CAR HAS BEEN UNDRIVEABLE SINCE THE ACCIDENT (I.E.- MISSING A TIRE). LOTS OF QUESTIONS, GETTING NO ANSWERS AND REASONABLE ASSUMPTIONS/OBSERVATIONS AND EDR MAKES NO SENSE OF IT
Additional Notes:
MY WIFE REPORTED SUDDEN ACCELERATION WITHIN SECONDS OF PULLING OUT OF OUR DRIVEWAY. NO TRAFFIC, FLAT SURFACE, DAYTIME, GOOD DRIVING CONDITIONS. SHE SAYS THE CAR SUDDENLY ACCELERATED WHILE APPROACHING STOP SIGN/T-INTERSECTION AND BRAKES DID NOT WORK. CAR HIT CURB DURING ABRUPT LEFT TURN BLOWING OUT TIRE, THEN HIT FIRE HYDRANT WHICH IT DRAGGED BEFORE STOPPING. TOYOTA CONDUCTED EDR READOUT AND SAYS THEY TEST DROVE THE CAR. 6 WEEKS LATER THEY SAID NO DEFECTS FOUND. I REQUESTED AN EXPLANATION OF EDR - BUT I HAVE NOT RECEIVED. BASED ON MY WIFE'S IMMEDIATE AND CLEAR OBSERVATIONS OF EVENT AND THE EDR REPORT I AM NOT CONVINCED. FOR EXAMPLE - EDR SHOWS ACCELERATOR WAS DEPRESSED 100% FOR 3.5 SECONDS WITH NO BRAKE PRESSURE - YET CAR DID NOT SPEED UP, AND ACTUALLY SLOWED SLIGHTLY TO ABOUT 20 MPH; 2.5 SEC. INTO ACCELERATION EVENT CAR MYSTERIOUSLY SHIFTED INTO PARK. NEED EXPLANATION HOW THAT HAPPENED, OR IF EVEN POSSIBLE. ZERO CHANCE MY WIFE SHIFTED IT.. THE LAST SECOND OF THE RECORDED EVENT BOTH BRAKE AND ACCELERATOR WERE DEPRESSED 100% - WIFE SAYS NO WAY SHE USED TWO FEET. RPM WENT FROM 3,600 TO 5,900 AND CAR KEPT MOVING FORWARD WITH 100% BRAKE PRESSURE REPORT - REPORT ENDS AT CAR STILL GOING 8.7 MPH. TOYOTA SAYS CAR WAS "TEST DRIVEN" AND NO DEFECTS FOUND - YET THE CAR HAS BEEN UNDRIVEABLE SINCE THE ACCIDENT (I.E.- MISSING A TIRE). LOTS OF QUESTIONS, GETTING NO ANSWERS AND REASONABLE ASSUMPTIONS/OBSERVATIONS AND EDR MAKES NO SENSE OF IT
Mfg Campaign: 10927549
Recall Date: Nov 22, 2016
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
MY NEW 2016 LEXUS GX460 SUV HAVE 5K MILES ON IT AND I NOTICED IT LEANS MORE TO THE RIGHT SIDE THAN LEFT SIDE (ABOUT 1-1/2 INCH DIFFERENCE) LOOKING FROM BEHIND THE VEHICLE LEANS EXCESSIVELY TO THE RIGHT. I TOOK IT INTO THE DEALERSHIP FOR SERVICE AND FOR THEM TO CHECKED IT OUT BUT THEY DIDN'T FIX THE ISSUED AND TOLD ME THAT'S NORMAL FOR THIS YEAR 2016 LEXUS. BUT THEY HONORED TO FIXED MY FRIEND VEHICLE 2014 LEXUS GX460 (SAME ISSUED ) THIS IS THE REFER TO TSB L- SB-004 -14 HE GOT HIS VEHICLE RIGHT FRONT SPRING ,COIL REPLACED FROM THE DEALERSHIP UNDER WARRANTY.
Corrective Action:
MY NEW 2016 LEXUS GX460 SUV HAVE 5K MILES ON IT AND I NOTICED IT LEANS MORE TO THE RIGHT SIDE THAN LEFT SIDE (ABOUT 1-1/2 INCH DIFFERENCE) LOOKING FROM BEHIND THE VEHICLE LEANS EXCESSIVELY TO THE RIGHT. I TOOK IT INTO THE DEALERSHIP FOR SERVICE AND FOR THEM TO CHECKED IT OUT BUT THEY DIDN'T FIX THE ISSUED AND TOLD ME THAT'S NORMAL FOR THIS YEAR 2016 LEXUS. BUT THEY HONORED TO FIXED MY FRIEND VEHICLE 2014 LEXUS GX460 (SAME ISSUED ) THIS IS THE REFER TO TSB L- SB-004 -14 HE GOT HIS VEHICLE RIGHT FRONT SPRING ,COIL REPLACED FROM THE DEALERSHIP UNDER WARRANTY.
Additional Notes:
MY NEW 2016 LEXUS GX460 SUV HAVE 5K MILES ON IT AND I NOTICED IT LEANS MORE TO THE RIGHT SIDE THAN LEFT SIDE (ABOUT 1-1/2 INCH DIFFERENCE) LOOKING FROM BEHIND THE VEHICLE LEANS EXCESSIVELY TO THE RIGHT. I TOOK IT INTO THE DEALERSHIP FOR SERVICE AND FOR THEM TO CHECKED IT OUT BUT THEY DIDN'T FIX THE ISSUED AND TOLD ME THAT'S NORMAL FOR THIS YEAR 2016 LEXUS. BUT THEY HONORED TO FIXED MY FRIEND VEHICLE 2014 LEXUS GX460 (SAME ISSUED ) THIS IS THE REFER TO TSB L- SB-004 -14 HE GOT HIS VEHICLE RIGHT FRONT SPRING ,COIL REPLACED FROM THE DEALERSHIP UNDER WARRANTY.
Mfg Campaign: 10914142
Recall Date: Oct 6, 2016
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED THIS LEXUS 2016 GX460 WHEN IT WAS NEW. AFTER COMING TO A COMPLETE STOP AT A TRAFFIC LIGHT ON A CITY STREET AND WITH THE VEHICLE STILL IN DRIVE AND BRAKES APPLIED, THE BRAKES RELEASE SLIGHTLY AFTER 10-20 SECONDS, JUST ENOUGH TO ALLOW THE CAR TO CREEP FORWARD. THE LEXUS DEALERSHIP CLAIMS NOT TO HAVE HEARD OF THIS PROBLEM, YET THEY TOLD ME TO WAIT UNTIL I HAVE 5,000 MILES ON THE ODOMETER AND THEN BRING IT BACK FOR MAINTENANCE. I DON'T KNOW WHY THEY'RE UNFAMILIAR WITH THE PROBLEM; THERE ARE MANY COMMENTS ON LEXUS FORUMS ABOUT IT HAPPENING TO OTHER OWNERS.
Corrective Action:
I PURCHASED THIS LEXUS 2016 GX460 WHEN IT WAS NEW. AFTER COMING TO A COMPLETE STOP AT A TRAFFIC LIGHT ON A CITY STREET AND WITH THE VEHICLE STILL IN DRIVE AND BRAKES APPLIED, THE BRAKES RELEASE SLIGHTLY AFTER 10-20 SECONDS, JUST ENOUGH TO ALLOW THE CAR TO CREEP FORWARD. THE LEXUS DEALERSHIP CLAIMS NOT TO HAVE HEARD OF THIS PROBLEM, YET THEY TOLD ME TO WAIT UNTIL I HAVE 5,000 MILES ON THE ODOMETER AND THEN BRING IT BACK FOR MAINTENANCE. I DON'T KNOW WHY THEY'RE UNFAMILIAR WITH THE PROBLEM; THERE ARE MANY COMMENTS ON LEXUS FORUMS ABOUT IT HAPPENING TO OTHER OWNERS.
Additional Notes:
I PURCHASED THIS LEXUS 2016 GX460 WHEN IT WAS NEW. AFTER COMING TO A COMPLETE STOP AT A TRAFFIC LIGHT ON A CITY STREET AND WITH THE VEHICLE STILL IN DRIVE AND BRAKES APPLIED, THE BRAKES RELEASE SLIGHTLY AFTER 10-20 SECONDS, JUST ENOUGH TO ALLOW THE CAR TO CREEP FORWARD. THE LEXUS DEALERSHIP CLAIMS NOT TO HAVE HEARD OF THIS PROBLEM, YET THEY TOLD ME TO WAIT UNTIL I HAVE 5,000 MILES ON THE ODOMETER AND THEN BRING IT BACK FOR MAINTENANCE. I DON'T KNOW WHY THEY'RE UNFAMILIAR WITH THE PROBLEM; THERE ARE MANY COMMENTS ON LEXUS FORUMS ABOUT IT HAPPENING TO OTHER OWNERS.
Mfg Campaign: 10851371
Recall Date: Mar 24, 2016
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury