Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Consumer Complaints
13 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11515330
Recall Date: Apr 4, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11515330
Recall Date: Apr 4, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11515330
Recall Date: Apr 4, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR.
Corrective Action:
2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR.
Additional Notes:
2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR.
Mfg Campaign: 11493797
Recall Date: Nov 16, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECALL HAS NOT BEEN RESOLVED SINCE JANUARY
Corrective Action:
RECALL HAS NOT BEEN RESOLVED SINCE JANUARY
Additional Notes:
RECALL HAS NOT BEEN RESOLVED SINCE JANUARY
Mfg Campaign: 11375229
Recall Date: Nov 18, 2020
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR
Mfg Campaign: 11343003
Recall Date: Aug 3, 2020
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Corrective Action:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Additional Notes:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Mfg Campaign: 11327445
Recall Date: Jun 5, 2020
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Corrective Action:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Additional Notes:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Mfg Campaign: 11327445
Recall Date: Jun 5, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Corrective Action:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Additional Notes:
I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR
Mfg Campaign: 11327445
Recall Date: Jun 5, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONGO LEXUS LOCATED AT (3530 N PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND IT WAS CONFORMED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INSTRUCTED TO NO LONGER DRIVE THE VEHICLE. THE CONTACT WAS GIVEN THE OPTION OF A LOANER VEHICLE, BUT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONGO LEXUS LOCATED AT (3530 N PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND IT WAS CONFORMED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INSTRUCTED TO NO LONGER DRIVE THE VEHICLE. THE CONTACT WAS GIVEN THE OPTION OF A LOANER VEHICLE, BUT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONGO LEXUS LOCATED AT (3530 N PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND IT WAS CONFORMED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INSTRUCTED TO NO LONGER DRIVE THE VEHICLE. THE CONTACT WAS GIVEN THE OPTION OF A LOANER VEHICLE, BUT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11315865
Recall Date: Mar 3, 2020
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Corrective Action:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Additional Notes:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Mfg Campaign: 11231267
Recall Date: Jul 12, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Corrective Action:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Additional Notes:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Mfg Campaign: 11231267
Recall Date: Jul 12, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Corrective Action:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Additional Notes:
PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.
Mfg Campaign: 11231267
Recall Date: Jul 12, 2019
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