Complaints & Recalls
Consumer Complaints
9 ComplaintsToyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving my vehicle and then the entire car shut off going about 50 MPH causing the car to immediately stall. Nothing eventually worked making me have to push my car onto the side of the highway. Replaced the alternator and battery. Eventually got my car scanned and the issue I’m having is a fueling system problem. Did some research and my car 2017 IS350 f sport did eventually have that recall issue. The vehicle was not showing any problems before hand it just happened.
Corrective Action:
I was driving my vehicle and then the entire car shut off going about 50 MPH causing the car to immediately stall. Nothing eventually worked making me have to push my car onto the side of the highway. Replaced the alternator and battery. Eventually got my car scanned and the issue I’m having is a fueling system problem. Did some research and my car 2017 IS350 f sport did eventually have that recall issue. The vehicle was not showing any problems before hand it just happened.
Additional Notes:
I was driving my vehicle and then the entire car shut off going about 50 MPH causing the car to immediately stall. Nothing eventually worked making me have to push my car onto the side of the highway. Replaced the alternator and battery. Eventually got my car scanned and the issue I’m having is a fueling system problem. Did some research and my car 2017 IS350 f sport did eventually have that recall issue. The vehicle was not showing any problems before hand it just happened.
Mfg Campaign: 11651863
Recall Date: Mar 31, 2025
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.
Corrective Action:
I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.
Additional Notes:
I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.
Mfg Campaign: 11645663
Recall Date: Feb 28, 2025
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Corrective Action:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Additional Notes:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Mfg Campaign: 11592313
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Corrective Action:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Additional Notes:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Mfg Campaign: 11592313
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Corrective Action:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Additional Notes:
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
Mfg Campaign: 11592313
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Potential Consequences:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11583922
Recall Date: Apr 18, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11583922
Recall Date: Apr 18, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL.
Corrective Action:
Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL.
Additional Notes:
Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL.
Mfg Campaign: 11582634
Recall Date: Apr 12, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
When driving on the highway for about 45 mins the steering will feel sticky or “lock up” and make changing lanes very hard. The steering wheel will be hard to move, and you have to “break free” which causes a very sharp lane change that you have to recorrect. This is not safe, others have reported the same issues on forums.
Corrective Action:
When driving on the highway for about 45 mins the steering will feel sticky or “lock up” and make changing lanes very hard. The steering wheel will be hard to move, and you have to “break free” which causes a very sharp lane change that you have to recorrect. This is not safe, others have reported the same issues on forums.
Additional Notes:
When driving on the highway for about 45 mins the steering will feel sticky or “lock up” and make changing lanes very hard. The steering wheel will be hard to move, and you have to “break free” which causes a very sharp lane change that you have to recorrect. This is not safe, others have reported the same issues on forums.
Mfg Campaign: 11554486
Recall Date: Nov 10, 2023
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