LEXUS LC500 2018

Complete listing of complaints and recalls for this vehicle

7
Complaints
6
Recalls

Complaints & Recalls

7 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V012000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jan 13, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 20TB02/20TA02/20LB01
Notice Date: May 1, 2020
Recall Date: Jan 13, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 18V107000 SAFETY RECALL
9.9K Vehicles Affected
Recall Date: Feb 14, 2018
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Lexus GS F, 2018 LC500, and 2015-2018 Lexus RC F vehicles, equipped with 5.0L V8 2UR-GSE engines with two high pressure fuel pumps. Specific operating conditions may result in damage to the pulsation damper in one of the high pressure fuel pumps, possibly causing a fatigue crack in the fuel pump cover.

Potential Risk:
A cracked cover may leak fuel, which, in the presence of an ignition source, can increase the risk of a fire.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall is expected to begin April 2, 2018. Owners may contact Lexus customer service 1-800-255-3987. Toyota's numbers for this recall are J2B and JLB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: J2B/JLB
Notice Date: Apr 5, 2018
Recall Date: Feb 14, 2018

Consumer Complaints

7 Complaints
Toyota Motor Corporation
Campaign: 11531072 Other
Jul 8, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Corrective Action:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Additional Notes:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Manufacturer: LEXUS
Mfg Campaign: 11531072
Notice Date: Jul 8, 2023
Recall Date: Jul 8, 2023
Toyota Motor Corporation
Campaign: 11531072 Other
Jul 8, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Corrective Action:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Additional Notes:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Manufacturer: LEXUS
Mfg Campaign: 11531072
Notice Date: Jul 8, 2023
Recall Date: Jul 8, 2023
Toyota Motor Corporation
Campaign: 11531072 Other
Jul 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Corrective Action:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Additional Notes:

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Manufacturer: LEXUS
Mfg Campaign: 11531072
Notice Date: Jul 8, 2023
Recall Date: Jul 8, 2023
Toyota Motor Corporation
Campaign: 11323371 Other
May 5, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074) AND NORTH PARK LEXUS AT DOMINION (21531 W INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78257) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074) AND NORTH PARK LEXUS AT DOMINION (21531 W INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78257) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074) AND NORTH PARK LEXUS AT DOMINION (21531 W INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78257) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Manufacturer: LEXUS
Mfg Campaign: 11323371
Notice Date: May 5, 2020
Recall Date: May 5, 2020
Toyota Motor Corporation
Campaign: 11206076 Other
May 7, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE THE FUEL PUMP HAD YES BOLTS IN THEM . ALL THE BOLTS WERE MISSING SO THE FUEL PUMP WAS DANGLING THEIR . WHEN I TOLD THEM THAT I DID NOT FELL SAFE IN THIS CAR AND IT'S NOT ORIGINAL ANYMORE . THEY TOLD ME THEY FIXED EVERYTHING ON IT . I TOLD THEM I DON'T WANT THE CAR CAUSE YOU REPLACE THE HEAD OF THE ENGINE AND MUCH MORE THINGS THAT'S MAKES THE CAR NOT A MATCHING NUMBER CAR . I TOLD THEM ALL I WANT IS A REPLACE CAR . MY CAR IS NOT SAFE ANYMORE I CAN'T TAKE MY WIFE AND KIDS ANYMORE IN IT . SO THEY HAD THE SERVICE MANAGER CALL ME AND TELL ME HEY I NEED MY LOANER CAR BACK AND I DID EVERYTHING WE CAN TO FIX YOUR CAR , LIKE HE WAS DOING ME A FAVOR ? AND HE IF YOU NOT HAPPY YOU CAN SUE US . I DINT FEEL LIKE I WAS TREATING FAIRLY WITH THIS INCIDENT, WHAT CAN I DO ABOUT THIS ?

Corrective Action:

BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE THE FUEL PUMP HAD YES BOLTS IN THEM . ALL THE BOLTS WERE MISSING SO THE FUEL PUMP WAS DANGLING THEIR . WHEN I TOLD THEM THAT I DID NOT FELL SAFE IN THIS CAR AND IT'S NOT ORIGINAL ANYMORE . THEY TOLD ME THEY FIXED EVERYTHING ON IT . I TOLD THEM I DON'T WANT THE CAR CAUSE YOU REPLACE THE HEAD OF THE ENGINE AND MUCH MORE THINGS THAT'S MAKES THE CAR NOT A MATCHING NUMBER CAR . I TOLD THEM ALL I WANT IS A REPLACE CAR . MY CAR IS NOT SAFE ANYMORE I CAN'T TAKE MY WIFE AND KIDS ANYMORE IN IT . SO THEY HAD THE SERVICE MANAGER CALL ME AND TELL ME HEY I NEED MY LOANER CAR BACK AND I DID EVERYTHING WE CAN TO FIX YOUR CAR , LIKE HE WAS DOING ME A FAVOR ? AND HE IF YOU NOT HAPPY YOU CAN SUE US . I DINT FEEL LIKE I WAS TREATING FAIRLY WITH THIS INCIDENT, WHAT CAN I DO ABOUT THIS ?

Additional Notes:

BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE THE FUEL PUMP HAD YES BOLTS IN THEM . ALL THE BOLTS WERE MISSING SO THE FUEL PUMP WAS DANGLING THEIR . WHEN I TOLD THEM THAT I DID NOT FELL SAFE IN THIS CAR AND IT'S NOT ORIGINAL ANYMORE . THEY TOLD ME THEY FIXED EVERYTHING ON IT . I TOLD THEM I DON'T WANT THE CAR CAUSE YOU REPLACE THE HEAD OF THE ENGINE AND MUCH MORE THINGS THAT'S MAKES THE CAR NOT A MATCHING NUMBER CAR . I TOLD THEM ALL I WANT IS A REPLACE CAR . MY CAR IS NOT SAFE ANYMORE I CAN'T TAKE MY WIFE AND KIDS ANYMORE IN IT . SO THEY HAD THE SERVICE MANAGER CALL ME AND TELL ME HEY I NEED MY LOANER CAR BACK AND I DID EVERYTHING WE CAN TO FIX YOUR CAR , LIKE HE WAS DOING ME A FAVOR ? AND HE IF YOU NOT HAPPY YOU CAN SUE US . I DINT FEEL LIKE I WAS TREATING FAIRLY WITH THIS INCIDENT, WHAT CAN I DO ABOUT THIS ?

Manufacturer: LEXUS
Mfg Campaign: 11206076
Notice Date: May 7, 2019
Recall Date: May 7, 2019
Toyota Motor Corporation
Campaign: 11022052 Other
Sep 7, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME PROBLEM. NOW THEY ARE TELLING ME THAT LEXUS HAS MADE A "PLATFORM" CHANGE TO THE SYSTEM. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER WOULD INTENTIONALLY CHANGE A SYSTEM TO MAKE IT UNRELIABLE. HAVING A SAFETY SYSTEM THAT ONLY WORKS ABOUT HALF THE TIME IS EXTREMELY DANGEROUS.

Corrective Action:

THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME PROBLEM. NOW THEY ARE TELLING ME THAT LEXUS HAS MADE A "PLATFORM" CHANGE TO THE SYSTEM. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER WOULD INTENTIONALLY CHANGE A SYSTEM TO MAKE IT UNRELIABLE. HAVING A SAFETY SYSTEM THAT ONLY WORKS ABOUT HALF THE TIME IS EXTREMELY DANGEROUS.

Additional Notes:

THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME PROBLEM. NOW THEY ARE TELLING ME THAT LEXUS HAS MADE A "PLATFORM" CHANGE TO THE SYSTEM. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER WOULD INTENTIONALLY CHANGE A SYSTEM TO MAKE IT UNRELIABLE. HAVING A SAFETY SYSTEM THAT ONLY WORKS ABOUT HALF THE TIME IS EXTREMELY DANGEROUS.

Manufacturer: LEXUS
Mfg Campaign: 11022052
Notice Date: Sep 7, 2017
Recall Date: Sep 7, 2017
Toyota Motor Corporation
Campaign: 11021722 Other
Sep 6, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).

Corrective Action:

BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).

Additional Notes:

BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).

Manufacturer: LEXUS
Mfg Campaign: 11021722
Notice Date: Sep 6, 2017
Recall Date: Sep 6, 2017

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