LEXUS LS HYBRID 2019

Complete listing of complaints and recalls for this vehicle

5
Complaints
10
Recalls

Complaints & Recalls

5 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 24V275000 SAFETY RECALL
509 Vehicles Affected
Recall Date: Apr 17, 2024
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 24LA03
Notice Date: Jun 7, 2024
Recall Date: Apr 17, 2024
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V012000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jan 13, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 20TB02/20TA02/20LB01
Notice Date: May 1, 2020
Recall Date: Jan 13, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 19V544000 SAFETY RECALL
6.9K Vehicles Affected
Recall Date: Jul 24, 2019
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Potential Risk:
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: K1L/K0L, K2F/KLF
Notice Date: Sep 20, 2019
Recall Date: Jul 24, 2019

Consumer Complaints

5 Complaints
Toyota Motor Corporation
Campaign: 11520866 Other
May 7, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: LEXUS
Mfg Campaign: 11520866
Notice Date: May 7, 2023
Recall Date: May 7, 2023
Toyota Motor Corporation
Campaign: 11520866 Other
May 7, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: LEXUS
Mfg Campaign: 11520866
Notice Date: May 7, 2023
Recall Date: May 7, 2023
Toyota Motor Corporation
Campaign: 11520866 Other
May 7, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: LEXUS
Mfg Campaign: 11520866
Notice Date: May 7, 2023
Recall Date: May 7, 2023
Toyota Motor Corporation
Campaign: 11412925 Other
Apr 19, 2021
Defect Description:

WHEELS

Potential Consequences:

THE TIRES WORE OUT ON THE OUTSIDES EDGES WITH ONLY 15,000 MILES OF USE ON THE CAR.

Corrective Action:

THE TIRES WORE OUT ON THE OUTSIDES EDGES WITH ONLY 15,000 MILES OF USE ON THE CAR.

Additional Notes:

THE TIRES WORE OUT ON THE OUTSIDES EDGES WITH ONLY 15,000 MILES OF USE ON THE CAR.

Manufacturer: LEXUS
Mfg Campaign: 11412925
Notice Date: Apr 19, 2021
Recall Date: Apr 19, 2021
Toyota Motor Corporation
Campaign: 11374773 Other
Nov 15, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

A RECALL WAS ANNOUNCED JANUARY 13, 2020, MANUFACTURER RECALL NUMBER20LB01 NHTSA RECALL NUMBER20V012, AND THE RECALL STATUS SAYS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SUMMARY THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IT IS NOW 10 MONTHS SINCE THE ANNOUNCEMENT AND LEXUS HAS NOT FIXED THE PROBLEM.

Corrective Action:

A RECALL WAS ANNOUNCED JANUARY 13, 2020, MANUFACTURER RECALL NUMBER20LB01 NHTSA RECALL NUMBER20V012, AND THE RECALL STATUS SAYS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SUMMARY THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IT IS NOW 10 MONTHS SINCE THE ANNOUNCEMENT AND LEXUS HAS NOT FIXED THE PROBLEM.

Additional Notes:

A RECALL WAS ANNOUNCED JANUARY 13, 2020, MANUFACTURER RECALL NUMBER20LB01 NHTSA RECALL NUMBER20V012, AND THE RECALL STATUS SAYS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SUMMARY THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IT IS NOW 10 MONTHS SINCE THE ANNOUNCEMENT AND LEXUS HAS NOT FIXED THE PROBLEM.

Manufacturer: LEXUS
Mfg Campaign: 11374773
Notice Date: Nov 15, 2020
Recall Date: Nov 15, 2020

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