Complaints & Recalls
Consumer Complaints
2 ComplaintsToyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Lexus already has a recall for the fuel pump on the LS460 vehicles, but it only covers up to 2015. I have a 2017 Lexus LS that I believe has the same part number of the faulty fuel pumps that are included in the recall. If it has the same part number, it should be included in the current recall. The fuel pump was installed into my vehicle before the recall was announced, so it should be included.
Corrective Action:
Lexus already has a recall for the fuel pump on the LS460 vehicles, but it only covers up to 2015. I have a 2017 Lexus LS that I believe has the same part number of the faulty fuel pumps that are included in the recall. If it has the same part number, it should be included in the current recall. The fuel pump was installed into my vehicle before the recall was announced, so it should be included.
Additional Notes:
Lexus already has a recall for the fuel pump on the LS460 vehicles, but it only covers up to 2015. I have a 2017 Lexus LS that I believe has the same part number of the faulty fuel pumps that are included in the recall. If it has the same part number, it should be included in the current recall. The fuel pump was installed into my vehicle before the recall was announced, so it should be included.
Mfg Campaign: 11494017
Recall Date: Nov 17, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 N/A LEXUS LS460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. JIM FALK LEXUS OF BEVERLY HILLS (9701 WILSHIRE BLVD #100, BEVERLY HILLS, CA 90212) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 N/A LEXUS LS460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. JIM FALK LEXUS OF BEVERLY HILLS (9701 WILSHIRE BLVD #100, BEVERLY HILLS, CA 90212) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 N/A LEXUS LS460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. JIM FALK LEXUS OF BEVERLY HILLS (9701 WILSHIRE BLVD #100, BEVERLY HILLS, CA 90212) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11321261
Recall Date: Apr 15, 2020
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