Complaints & Recalls
Consumer Complaints
1 ComplaintToyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Original owner of 2017 Lexus LX 500 33,000 miles- 2 1/2 years old at the time. The car failed on the interstate in the mountains going up hill. It sputtered and then lost power. Barely able to get to the side of the road. Was almost ran into by a semi. Family of 6 in the car. Warning lights came on: Check engine Reduced engine power Had car towed to Denver dealership 100 miles away. Lexus dealership could not find problem. After days of inspections, emptied fuel tank and assumed it was contaminated fuel. We had fuel inspected by the state of CO and by a third party. The fuel was clean. Lexus was notified about power failure. Nothing was done on their part for us. Car has continued to sputter when temps are high and driving uphill. Car has been in multiple times to lexus dealerships and problem has not been resolved.
Corrective Action:
Original owner of 2017 Lexus LX 500 33,000 miles- 2 1/2 years old at the time. The car failed on the interstate in the mountains going up hill. It sputtered and then lost power. Barely able to get to the side of the road. Was almost ran into by a semi. Family of 6 in the car. Warning lights came on: Check engine Reduced engine power Had car towed to Denver dealership 100 miles away. Lexus dealership could not find problem. After days of inspections, emptied fuel tank and assumed it was contaminated fuel. We had fuel inspected by the state of CO and by a third party. The fuel was clean. Lexus was notified about power failure. Nothing was done on their part for us. Car has continued to sputter when temps are high and driving uphill. Car has been in multiple times to lexus dealerships and problem has not been resolved.
Additional Notes:
Original owner of 2017 Lexus LX 500 33,000 miles- 2 1/2 years old at the time. The car failed on the interstate in the mountains going up hill. It sputtered and then lost power. Barely able to get to the side of the road. Was almost ran into by a semi. Family of 6 in the car. Warning lights came on: Check engine Reduced engine power Had car towed to Denver dealership 100 miles away. Lexus dealership could not find problem. After days of inspections, emptied fuel tank and assumed it was contaminated fuel. We had fuel inspected by the state of CO and by a third party. The fuel was clean. Lexus was notified about power failure. Nothing was done on their part for us. Car has continued to sputter when temps are high and driving uphill. Car has been in multiple times to lexus dealerships and problem has not been resolved.
Mfg Campaign: 11464266
Recall Date: May 11, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury