Complaints & Recalls
Consumer Complaints
7 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO REVERSE, THE ABS ACTUATOR FAILURE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO LEXUS CARLSBAD (5444 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE THEY DETERMINED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO REVERSE, THE ABS ACTUATOR FAILURE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO LEXUS CARLSBAD (5444 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE THEY DETERMINED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO REVERSE, THE ABS ACTUATOR FAILURE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO LEXUS CARLSBAD (5444 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE THEY DETERMINED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Mfg Campaign: 11362100
Recall Date: Sep 30, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
REPORTED SUDDEN DROP IN FUEL MILEAGE AT 1+YR, DEALER SAID NO PROBLEM DETECTED, SHORTLY AFTER (10K? MILES) NORMAL MAINTENANCE PLUG REPLACEMENT ENGINE WARNING CAME ON, ENGINE RAN ROUGH, #1PLUG WAS "BURNED UP", 7 MONTHS LATER ENGINE WENT TO SAFE MODE AT 65MPH, NO POWER, DRIVE TRAIN DISABLED, NO SHIFT... DEALER CLAIMED #2 INJECTOR FAILED, RECOMMENDED REPLACING ALL OF THEM. SEEMS TO BE A SYSTEMIC PROBLEM IF THEY RECOMMENDED REPLACING ALL OF THEM. LEXUS WOODLAND HILLS.
Corrective Action:
REPORTED SUDDEN DROP IN FUEL MILEAGE AT 1+YR, DEALER SAID NO PROBLEM DETECTED, SHORTLY AFTER (10K? MILES) NORMAL MAINTENANCE PLUG REPLACEMENT ENGINE WARNING CAME ON, ENGINE RAN ROUGH, #1PLUG WAS "BURNED UP", 7 MONTHS LATER ENGINE WENT TO SAFE MODE AT 65MPH, NO POWER, DRIVE TRAIN DISABLED, NO SHIFT... DEALER CLAIMED #2 INJECTOR FAILED, RECOMMENDED REPLACING ALL OF THEM. SEEMS TO BE A SYSTEMIC PROBLEM IF THEY RECOMMENDED REPLACING ALL OF THEM. LEXUS WOODLAND HILLS.
Additional Notes:
REPORTED SUDDEN DROP IN FUEL MILEAGE AT 1+YR, DEALER SAID NO PROBLEM DETECTED, SHORTLY AFTER (10K? MILES) NORMAL MAINTENANCE PLUG REPLACEMENT ENGINE WARNING CAME ON, ENGINE RAN ROUGH, #1PLUG WAS "BURNED UP", 7 MONTHS LATER ENGINE WENT TO SAFE MODE AT 65MPH, NO POWER, DRIVE TRAIN DISABLED, NO SHIFT... DEALER CLAIMED #2 INJECTOR FAILED, RECOMMENDED REPLACING ALL OF THEM. SEEMS TO BE A SYSTEMIC PROBLEM IF THEY RECOMMENDED REPLACING ALL OF THEM. LEXUS WOODLAND HILLS.
Mfg Campaign: 11206205
Recall Date: May 8, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I ENTER THE VEHICLE, APPLY MY FOOT TO THE BRAKE TO START THE VEHICLE, ENGAGING THE REAR END LIGHTS. I KEEP MY FOOT APPLIED TO THE BRAKES, NOT SHIFTING THE CAR OUT OF PARK, WHILE I RESEARCHED DIRECTIONS TO MY DESTINATION. MY VEHICLE REMAINED STATIONARY I REALIZED I HAD FORGOTTEN SOMETHING, SO DISENGAGE THE BREAKS AND SHUT THE VEHICLE OFF. I BEGIN TO EXIT AND AS MY SECOND LEG IS HALF WAY OUT, THE VEHICLE BEGINS TO ROLL BACKWARDS. I WAS ALMOST PINNED BY A STREET SIGN, AND AFTER AN UNSUCCESSFUL ATTEMPT TO GET IN AND GAIN CONTROL, MY NEIGHBOR HOLLERED FOR ME TO LET IT GO, AS THE BACK END OF THE VEHICLE FORCED ME TO BE PUSHED TO THE GROUND. IT PROCEEDS DOWN THE HILL MAKING CONTACT W FOUR VEHICLES.
Corrective Action:
I ENTER THE VEHICLE, APPLY MY FOOT TO THE BRAKE TO START THE VEHICLE, ENGAGING THE REAR END LIGHTS. I KEEP MY FOOT APPLIED TO THE BRAKES, NOT SHIFTING THE CAR OUT OF PARK, WHILE I RESEARCHED DIRECTIONS TO MY DESTINATION. MY VEHICLE REMAINED STATIONARY I REALIZED I HAD FORGOTTEN SOMETHING, SO DISENGAGE THE BREAKS AND SHUT THE VEHICLE OFF. I BEGIN TO EXIT AND AS MY SECOND LEG IS HALF WAY OUT, THE VEHICLE BEGINS TO ROLL BACKWARDS. I WAS ALMOST PINNED BY A STREET SIGN, AND AFTER AN UNSUCCESSFUL ATTEMPT TO GET IN AND GAIN CONTROL, MY NEIGHBOR HOLLERED FOR ME TO LET IT GO, AS THE BACK END OF THE VEHICLE FORCED ME TO BE PUSHED TO THE GROUND. IT PROCEEDS DOWN THE HILL MAKING CONTACT W FOUR VEHICLES.
Additional Notes:
I ENTER THE VEHICLE, APPLY MY FOOT TO THE BRAKE TO START THE VEHICLE, ENGAGING THE REAR END LIGHTS. I KEEP MY FOOT APPLIED TO THE BRAKES, NOT SHIFTING THE CAR OUT OF PARK, WHILE I RESEARCHED DIRECTIONS TO MY DESTINATION. MY VEHICLE REMAINED STATIONARY I REALIZED I HAD FORGOTTEN SOMETHING, SO DISENGAGE THE BREAKS AND SHUT THE VEHICLE OFF. I BEGIN TO EXIT AND AS MY SECOND LEG IS HALF WAY OUT, THE VEHICLE BEGINS TO ROLL BACKWARDS. I WAS ALMOST PINNED BY A STREET SIGN, AND AFTER AN UNSUCCESSFUL ATTEMPT TO GET IN AND GAIN CONTROL, MY NEIGHBOR HOLLERED FOR ME TO LET IT GO, AS THE BACK END OF THE VEHICLE FORCED ME TO BE PUSHED TO THE GROUND. IT PROCEEDS DOWN THE HILL MAKING CONTACT W FOUR VEHICLES.
Mfg Campaign: 11156100
Recall Date: Dec 5, 2018
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Corrective Action:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Additional Notes:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Mfg Campaign: 11151388
Recall Date: Nov 14, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Corrective Action:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Additional Notes:
I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.
Mfg Campaign: 11151388
Recall Date: Nov 14, 2018
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING VARIOUS SPEEDS, THE PRE-COLLISION AVOIDANCE SYSTEM WOULD ERRONEOUSLY ACTIVATE, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF THE ROAD. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF HUNTSVILLE IN HUNTSVILLE, ALABAMA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. COMPUTER PRINTOUTS CONFIRMED THAT THE AVOIDANCE SYSTEM HAD ACTIVATED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 10/18/17*LJ *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING VARIOUS SPEEDS, THE PRE-COLLISION AVOIDANCE SYSTEM WOULD ERRONEOUSLY ACTIVATE, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF THE ROAD. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF HUNTSVILLE IN HUNTSVILLE, ALABAMA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. COMPUTER PRINTOUTS CONFIRMED THAT THE AVOIDANCE SYSTEM HAD ACTIVATED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 10/18/17*LJ *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING VARIOUS SPEEDS, THE PRE-COLLISION AVOIDANCE SYSTEM WOULD ERRONEOUSLY ACTIVATE, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF THE ROAD. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF HUNTSVILLE IN HUNTSVILLE, ALABAMA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. COMPUTER PRINTOUTS CONFIRMED THAT THE AVOIDANCE SYSTEM HAD ACTIVATED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 10/18/17*LJ *TR
Mfg Campaign: 11016208
Recall Date: Aug 18, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING AT HIGHWAY SPEEDS, THE SUN ROOF SHATTERED. THE FAILURE OCCURRED WITHIN 30 DAYS OF OWNING THE VEHICLE. THE DEALER (KOONS LEXUS OF WILMINGTON, 2100 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 427-4400) REPLACED THE SUN ROOF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO SERVICE CAMPAIGN OR RECALL TO PROVIDE A SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING AT HIGHWAY SPEEDS, THE SUN ROOF SHATTERED. THE FAILURE OCCURRED WITHIN 30 DAYS OF OWNING THE VEHICLE. THE DEALER (KOONS LEXUS OF WILMINGTON, 2100 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 427-4400) REPLACED THE SUN ROOF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO SERVICE CAMPAIGN OR RECALL TO PROVIDE A SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING AT HIGHWAY SPEEDS, THE SUN ROOF SHATTERED. THE FAILURE OCCURRED WITHIN 30 DAYS OF OWNING THE VEHICLE. THE DEALER (KOONS LEXUS OF WILMINGTON, 2100 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 427-4400) REPLACED THE SUN ROOF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO SERVICE CAMPAIGN OR RECALL TO PROVIDE A SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11000053
Recall Date: Jun 19, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury