Complaints & Recalls
Consumer Complaints
22 ComplaintsToyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2017 Lexus NX200T. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled with several unknown warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electric fuel pump replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Lexus NX200T. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled with several unknown warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electric fuel pump replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Lexus NX200T. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled with several unknown warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electric fuel pump replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11446335
Recall Date: Jan 5, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRIM AROUND FRONT CENTER A/C CRACKED. I SAT IN PARKED AND HEARD A CRACK. I ASSUME IT WAS DUE TO HEAT FROM SUNLIGHT. CRACKED AFTER LESS THAN 2 YEARS OF OWNERSHIP. BOUGHT BRAND NEW. AREA AROUND CUP HOLDER ALSO CRACKED AFTER ABOUT 1.5 YEARS OF OWNERSHIP. CONTACTED LEXUS ABOUT THIS BUT NOTHING WAS DONE. THEY SAID THEY WOULD GET BACK TO ME BUT THAT WAS 1 YEAR AGO. *TR
Corrective Action:
TRIM AROUND FRONT CENTER A/C CRACKED. I SAT IN PARKED AND HEARD A CRACK. I ASSUME IT WAS DUE TO HEAT FROM SUNLIGHT. CRACKED AFTER LESS THAN 2 YEARS OF OWNERSHIP. BOUGHT BRAND NEW. AREA AROUND CUP HOLDER ALSO CRACKED AFTER ABOUT 1.5 YEARS OF OWNERSHIP. CONTACTED LEXUS ABOUT THIS BUT NOTHING WAS DONE. THEY SAID THEY WOULD GET BACK TO ME BUT THAT WAS 1 YEAR AGO. *TR
Additional Notes:
TRIM AROUND FRONT CENTER A/C CRACKED. I SAT IN PARKED AND HEARD A CRACK. I ASSUME IT WAS DUE TO HEAT FROM SUNLIGHT. CRACKED AFTER LESS THAN 2 YEARS OF OWNERSHIP. BOUGHT BRAND NEW. AREA AROUND CUP HOLDER ALSO CRACKED AFTER ABOUT 1.5 YEARS OF OWNERSHIP. CONTACTED LEXUS ABOUT THIS BUT NOTHING WAS DONE. THEY SAID THEY WOULD GET BACK TO ME BUT THAT WAS 1 YEAR AGO. *TR
Mfg Campaign: 11324647
Recall Date: May 15, 2020
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
YOKOHAMA TIRE SIDEWALL EXPLODED AT 60 MILES/ HR NORMAL DRIVING CONDITIONS.
Corrective Action:
YOKOHAMA TIRE SIDEWALL EXPLODED AT 60 MILES/ HR NORMAL DRIVING CONDITIONS.
Additional Notes:
YOKOHAMA TIRE SIDEWALL EXPLODED AT 60 MILES/ HR NORMAL DRIVING CONDITIONS.
Mfg Campaign: 11246539
Recall Date: Aug 26, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR FAILED TO STOP ON INCLINE AND HIT A GARAGE DOOR
Corrective Action:
CAR FAILED TO STOP ON INCLINE AND HIT A GARAGE DOOR
Additional Notes:
CAR FAILED TO STOP ON INCLINE AND HIT A GARAGE DOOR
Mfg Campaign: 11244164
Recall Date: Aug 15, 2019
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Corrective Action:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Additional Notes:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Mfg Campaign: 11205658
Recall Date: May 6, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Corrective Action:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Additional Notes:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Mfg Campaign: 11205658
Recall Date: May 6, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Corrective Action:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Additional Notes:
AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.
Mfg Campaign: 11205658
Recall Date: May 6, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SELF-STARTED WHILE UNATTENDED. AFTER START#2 CAR WAS CHECKED FOR DASH LIGHTS AND RUNNING ENGINE WHEN LEFT. UPON RETURN THE GAS TANK WAS HALF USED AND CAR WAS RUNNING. THIS OCCURRED TWICE MORE. CAR PARKED IN A PUBLIC PARKING AREA-IT HAS YET TO HAPPEN IN OUR DRIVEWAY, BUT AFTER READING ABOUT PEOPLE FORGETTING TO TURN OFF THEIR PUSHBUTTON START AUTOS AND SUCCUMBING TO EXHAUST GAS I WONDER IF THEY REALLY FORGOT OR THE CAR SELF STARTED LIKE OURS..
Corrective Action:
VEHICLE SELF-STARTED WHILE UNATTENDED. AFTER START#2 CAR WAS CHECKED FOR DASH LIGHTS AND RUNNING ENGINE WHEN LEFT. UPON RETURN THE GAS TANK WAS HALF USED AND CAR WAS RUNNING. THIS OCCURRED TWICE MORE. CAR PARKED IN A PUBLIC PARKING AREA-IT HAS YET TO HAPPEN IN OUR DRIVEWAY, BUT AFTER READING ABOUT PEOPLE FORGETTING TO TURN OFF THEIR PUSHBUTTON START AUTOS AND SUCCUMBING TO EXHAUST GAS I WONDER IF THEY REALLY FORGOT OR THE CAR SELF STARTED LIKE OURS..
Additional Notes:
VEHICLE SELF-STARTED WHILE UNATTENDED. AFTER START#2 CAR WAS CHECKED FOR DASH LIGHTS AND RUNNING ENGINE WHEN LEFT. UPON RETURN THE GAS TANK WAS HALF USED AND CAR WAS RUNNING. THIS OCCURRED TWICE MORE. CAR PARKED IN A PUBLIC PARKING AREA-IT HAS YET TO HAPPEN IN OUR DRIVEWAY, BUT AFTER READING ABOUT PEOPLE FORGETTING TO TURN OFF THEIR PUSHBUTTON START AUTOS AND SUCCUMBING TO EXHAUST GAS I WONDER IF THEY REALLY FORGOT OR THE CAR SELF STARTED LIKE OURS..
Mfg Campaign: 11153650
Recall Date: Nov 25, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRAVELING ON ON H-1 EAST FREEWAY, NEAR THE RADFORD PEDESTRIAN OVERPASS, IN HONOLULU, HAWAII, ON WAY TO AIRPORT WHEN BRAKES APPLIED AND DID NOT WORK, CAR CONTINUED TO ACCELERATE. REPEATED COMPRESSION OF BRAKES FAILED TO SLOW OR STOP VEHICLE. BRAKES FAILED CAUSING DRIVER TO CRASH INTO ANOTHER VEHICLE.
Corrective Action:
TRAVELING ON ON H-1 EAST FREEWAY, NEAR THE RADFORD PEDESTRIAN OVERPASS, IN HONOLULU, HAWAII, ON WAY TO AIRPORT WHEN BRAKES APPLIED AND DID NOT WORK, CAR CONTINUED TO ACCELERATE. REPEATED COMPRESSION OF BRAKES FAILED TO SLOW OR STOP VEHICLE. BRAKES FAILED CAUSING DRIVER TO CRASH INTO ANOTHER VEHICLE.
Additional Notes:
TRAVELING ON ON H-1 EAST FREEWAY, NEAR THE RADFORD PEDESTRIAN OVERPASS, IN HONOLULU, HAWAII, ON WAY TO AIRPORT WHEN BRAKES APPLIED AND DID NOT WORK, CAR CONTINUED TO ACCELERATE. REPEATED COMPRESSION OF BRAKES FAILED TO SLOW OR STOP VEHICLE. BRAKES FAILED CAUSING DRIVER TO CRASH INTO ANOTHER VEHICLE.
Mfg Campaign: 11143027
Recall Date: Oct 26, 2018
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2017 LEXUS NX200T. WHILE DRIVING 11 MPH INTO A GARAGE, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE BACK WALL OF THE GARAGE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINEERING DEPARTMENT WOULD FOLLOW UP ON THE FAILURE, BUT THE CONTACT WAS STILL AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.
Corrective Action:
TL* THE CONTACT OWNED A 2017 LEXUS NX200T. WHILE DRIVING 11 MPH INTO A GARAGE, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE BACK WALL OF THE GARAGE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINEERING DEPARTMENT WOULD FOLLOW UP ON THE FAILURE, BUT THE CONTACT WAS STILL AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.
Additional Notes:
TL* THE CONTACT OWNED A 2017 LEXUS NX200T. WHILE DRIVING 11 MPH INTO A GARAGE, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE BACK WALL OF THE GARAGE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINEERING DEPARTMENT WOULD FOLLOW UP ON THE FAILURE, BUT THE CONTACT WAS STILL AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.
Mfg Campaign: 11112470
Recall Date: Jul 19, 2018
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING 10 MPH, THE REAR MIDDLE SEAT BELT FAILED. THE SEAT BELT BECAME TANGLED AROUND THE CONTACT'S CHILD'S NECK AND FAILED TO RETRACT. THE CONTACT STATED THAT THERE WAS NO QUICK RELEASE BUTTON OR METHOD TO MAKE THE SEAT BELT RETRACT. AS A RESULT, THE CONTACT HAD TO CUT THE BELT FROM AROUND HER SON'S NECK TO PREVENT HIM FROM CHOKING. THE CHILD WAS NOT INJURED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING 10 MPH, THE REAR MIDDLE SEAT BELT FAILED. THE SEAT BELT BECAME TANGLED AROUND THE CONTACT'S CHILD'S NECK AND FAILED TO RETRACT. THE CONTACT STATED THAT THERE WAS NO QUICK RELEASE BUTTON OR METHOD TO MAKE THE SEAT BELT RETRACT. AS A RESULT, THE CONTACT HAD TO CUT THE BELT FROM AROUND HER SON'S NECK TO PREVENT HIM FROM CHOKING. THE CHILD WAS NOT INJURED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING 10 MPH, THE REAR MIDDLE SEAT BELT FAILED. THE SEAT BELT BECAME TANGLED AROUND THE CONTACT'S CHILD'S NECK AND FAILED TO RETRACT. THE CONTACT STATED THAT THERE WAS NO QUICK RELEASE BUTTON OR METHOD TO MAKE THE SEAT BELT RETRACT. AS A RESULT, THE CONTACT HAD TO CUT THE BELT FROM AROUND HER SON'S NECK TO PREVENT HIM FROM CHOKING. THE CHILD WAS NOT INJURED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Mfg Campaign: 11098014
Recall Date: May 25, 2018
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Corrective Action:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Additional Notes:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Mfg Campaign: 11088914
Recall Date: Apr 18, 2018
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Corrective Action:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Additional Notes:
YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146
Mfg Campaign: 11088914
Recall Date: Apr 18, 2018
Toyota Motor Corporation
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS
Corrective Action:
2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS
Additional Notes:
2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS
Mfg Campaign: 11082928
Recall Date: Apr 6, 2018
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
THE FRONT SEATS IN THE 2017 LEXUS NX MODELS ARE FIXED AND SLANTING FORWARD TO A VERY UNCOMFORTABLE ANGLE, THIS PICTURE IS FROM AN ADD ON THE LEXUS SIGHT. IT IS VERY UNCOMFORTABLE AND MANY PEOPLE HAVE COMPLAINTS ONLINE. THIS SEAT POSITION PROMOTES POOR POSTURE AND FATIGUE WHEN DRIVING MORE THAN 30 MINUTES. THE CANADIAN MODELS OF SAME CAR BUT HAVE ADJUSTABLE HEAD RESTS, FOR THE US OWNERS THIS IS $700 PER HEAD REST BUT NOT AVAILABLE TO US RESIDENTS. LEXUS WILL NOT DO ANYTHING AND THE CORPORATE OFFICE ONLY CALLS YOU BACK TO SAY THERE IS NOTHING THEY CAN DO OR WILL DO. I THINK IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO THIS BAD NECK POSITION....IF YOU ARE IN A REAR END COLLISION IN THIS VEHICLE I CAN ONLY ASSUME YOU WILL HAVE A NECK INJURY AND POSSIBLE PARALYSIS. SOMETHING MUST ME DONE. ON LINE OTHERS COMPLAINING OF THIS SAME ISSUE ARE TAKING THE REAR HEAD RESTS AND INSTALLING THEM ON THE FRONT SEATS BECAUSE OF THIS PROBLEM. I AM NOT SURE THIS IS A SAFE ALTERNATIVE.
Corrective Action:
THE FRONT SEATS IN THE 2017 LEXUS NX MODELS ARE FIXED AND SLANTING FORWARD TO A VERY UNCOMFORTABLE ANGLE, THIS PICTURE IS FROM AN ADD ON THE LEXUS SIGHT. IT IS VERY UNCOMFORTABLE AND MANY PEOPLE HAVE COMPLAINTS ONLINE. THIS SEAT POSITION PROMOTES POOR POSTURE AND FATIGUE WHEN DRIVING MORE THAN 30 MINUTES. THE CANADIAN MODELS OF SAME CAR BUT HAVE ADJUSTABLE HEAD RESTS, FOR THE US OWNERS THIS IS $700 PER HEAD REST BUT NOT AVAILABLE TO US RESIDENTS. LEXUS WILL NOT DO ANYTHING AND THE CORPORATE OFFICE ONLY CALLS YOU BACK TO SAY THERE IS NOTHING THEY CAN DO OR WILL DO. I THINK IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO THIS BAD NECK POSITION....IF YOU ARE IN A REAR END COLLISION IN THIS VEHICLE I CAN ONLY ASSUME YOU WILL HAVE A NECK INJURY AND POSSIBLE PARALYSIS. SOMETHING MUST ME DONE. ON LINE OTHERS COMPLAINING OF THIS SAME ISSUE ARE TAKING THE REAR HEAD RESTS AND INSTALLING THEM ON THE FRONT SEATS BECAUSE OF THIS PROBLEM. I AM NOT SURE THIS IS A SAFE ALTERNATIVE.
Additional Notes:
THE FRONT SEATS IN THE 2017 LEXUS NX MODELS ARE FIXED AND SLANTING FORWARD TO A VERY UNCOMFORTABLE ANGLE, THIS PICTURE IS FROM AN ADD ON THE LEXUS SIGHT. IT IS VERY UNCOMFORTABLE AND MANY PEOPLE HAVE COMPLAINTS ONLINE. THIS SEAT POSITION PROMOTES POOR POSTURE AND FATIGUE WHEN DRIVING MORE THAN 30 MINUTES. THE CANADIAN MODELS OF SAME CAR BUT HAVE ADJUSTABLE HEAD RESTS, FOR THE US OWNERS THIS IS $700 PER HEAD REST BUT NOT AVAILABLE TO US RESIDENTS. LEXUS WILL NOT DO ANYTHING AND THE CORPORATE OFFICE ONLY CALLS YOU BACK TO SAY THERE IS NOTHING THEY CAN DO OR WILL DO. I THINK IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO THIS BAD NECK POSITION....IF YOU ARE IN A REAR END COLLISION IN THIS VEHICLE I CAN ONLY ASSUME YOU WILL HAVE A NECK INJURY AND POSSIBLE PARALYSIS. SOMETHING MUST ME DONE. ON LINE OTHERS COMPLAINING OF THIS SAME ISSUE ARE TAKING THE REAR HEAD RESTS AND INSTALLING THEM ON THE FRONT SEATS BECAUSE OF THIS PROBLEM. I AM NOT SURE THIS IS A SAFE ALTERNATIVE.
Mfg Campaign: 11067085
Recall Date: Feb 5, 2018
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
PURCHASED A NEW 2017 LEXUS NX ON MAY 28, 2017. ON JUNE 23, 2017 WHILE WASHING CAR FOR FIRST TIME, I SAW A CRACK/SPLIT IN TIRE SIDEWALL ABOUT 3-4" LONG. ADVISED DEALER IT WAS DEFECT. DEALER ARGUES IT COULD HAVE BEEN DUE TO HITTING A CURB. THERE HAS NOT BEEN ANY ACCIDENTS, RUNNING OVER NAILS OR SCREWS OR HITTING ANYTHING WITH THE TIRE/CAR. THIS TIRE IS DRIVER REAR SIDE AND I FEAR A BLOWOUT COULD OCCUR. THE CRACK HAS MOST LIKELY BEEN PRESENT SINCE CAR WAS PURCHASED. THERE ARE NO SCUFFS, MARKS, ETC. ON TIRE. I HAVE PHOTOS BUT NO PLACE TO ATTACH THEM HERE.
Corrective Action:
PURCHASED A NEW 2017 LEXUS NX ON MAY 28, 2017. ON JUNE 23, 2017 WHILE WASHING CAR FOR FIRST TIME, I SAW A CRACK/SPLIT IN TIRE SIDEWALL ABOUT 3-4" LONG. ADVISED DEALER IT WAS DEFECT. DEALER ARGUES IT COULD HAVE BEEN DUE TO HITTING A CURB. THERE HAS NOT BEEN ANY ACCIDENTS, RUNNING OVER NAILS OR SCREWS OR HITTING ANYTHING WITH THE TIRE/CAR. THIS TIRE IS DRIVER REAR SIDE AND I FEAR A BLOWOUT COULD OCCUR. THE CRACK HAS MOST LIKELY BEEN PRESENT SINCE CAR WAS PURCHASED. THERE ARE NO SCUFFS, MARKS, ETC. ON TIRE. I HAVE PHOTOS BUT NO PLACE TO ATTACH THEM HERE.
Additional Notes:
PURCHASED A NEW 2017 LEXUS NX ON MAY 28, 2017. ON JUNE 23, 2017 WHILE WASHING CAR FOR FIRST TIME, I SAW A CRACK/SPLIT IN TIRE SIDEWALL ABOUT 3-4" LONG. ADVISED DEALER IT WAS DEFECT. DEALER ARGUES IT COULD HAVE BEEN DUE TO HITTING A CURB. THERE HAS NOT BEEN ANY ACCIDENTS, RUNNING OVER NAILS OR SCREWS OR HITTING ANYTHING WITH THE TIRE/CAR. THIS TIRE IS DRIVER REAR SIDE AND I FEAR A BLOWOUT COULD OCCUR. THE CRACK HAS MOST LIKELY BEEN PRESENT SINCE CAR WAS PURCHASED. THERE ARE NO SCUFFS, MARKS, ETC. ON TIRE. I HAVE PHOTOS BUT NO PLACE TO ATTACH THEM HERE.
Mfg Campaign: 11001220
Recall Date: Jun 25, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE CRASHED INTO AN ONCOMING VEHICLE. THE FRONT END SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE CRASHED INTO AN ONCOMING VEHICLE. THE FRONT END SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE CRASHED INTO AN ONCOMING VEHICLE. THE FRONT END SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 10992903
Recall Date: Jun 2, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Corrective Action:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Additional Notes:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Mfg Campaign: 10983853
Recall Date: May 6, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Corrective Action:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Additional Notes:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Mfg Campaign: 10983853
Recall Date: May 6, 2017
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Corrective Action:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Additional Notes:
FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154
Mfg Campaign: 10983853
Recall Date: May 6, 2017
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