Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Consumer Complaints
14 ComplaintsToyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11404290
Recall Date: Mar 22, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF JACKSONVILLE (10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF JACKSONVILLE (10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF JACKSONVILLE (10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Mfg Campaign: 11396499
Recall Date: Feb 16, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735, (516) 795-7600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735, (516) 795-7600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735, (516) 795-7600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11395694
Recall Date: Feb 11, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11390709
Recall Date: Jan 29, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11389455
Recall Date: Jan 22, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11386582
Recall Date: Jan 5, 2021
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (4883 CLARK RD, SARASOTA, FL 34233, (941) 924-3040) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. PARTS DISTRIBUTION DISCONNECT. *BF
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (4883 CLARK RD, SARASOTA, FL 34233, (941) 924-3040) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. PARTS DISTRIBUTION DISCONNECT. *BF
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (4883 CLARK RD, SARASOTA, FL 34233, (941) 924-3040) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. PARTS DISTRIBUTION DISCONNECT. *BF
Mfg Campaign: 11385753
Recall Date: Dec 31, 2020
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11384051
Recall Date: Dec 18, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER READING THE RECALL FOR 2019 NX300, I REALIZED IT COULD BE TRUE. A WEEK AGO I WAS DRIVING ON FREEWAY AT ABOUT 55 MPH, DECIDED TO CHANGE THE LANE TO MY RIGHT WHICH WAS DEFINITELY GETTING IN-FRONT OF ANOTHER CAR WHICH MAY HAVE HAD BEEN @ 55MPH AND COUPLE CARS BEHIND ME. BEST OPTION WAS TO ACCELERATE SO I COULD BE IN THE NEXT LANE QUICKLY AND SAFELY - GUESS WHAT...IT TOOK A WHILE FOR MY CAR TO PICK UP THAT IMMEDIATE ACCELERATION TO THE RIGHT LANE. I ENDED UP SLOWING DOWN THE CAR WHO DEFINITELY MUST HAVE APPLIED BRAKE. I SURE HAD A GOOD GAP WHEN I WAS TRYING TO CHANGE LANE. I WAS SCARED AT THAT MOMENT - NOW I'M CONFIDENT THERE'S SOMETHING WRONG. DARN IT, I SPENT A GOOD AMOUNT OF MONEY FOR THIS LUXURY CAR BUT I'M DRIVING EVERYDAY WITH A DISCOURAGING FEAR OF 'NOT TO CHANGE LANE'.
Corrective Action:
AFTER READING THE RECALL FOR 2019 NX300, I REALIZED IT COULD BE TRUE. A WEEK AGO I WAS DRIVING ON FREEWAY AT ABOUT 55 MPH, DECIDED TO CHANGE THE LANE TO MY RIGHT WHICH WAS DEFINITELY GETTING IN-FRONT OF ANOTHER CAR WHICH MAY HAVE HAD BEEN @ 55MPH AND COUPLE CARS BEHIND ME. BEST OPTION WAS TO ACCELERATE SO I COULD BE IN THE NEXT LANE QUICKLY AND SAFELY - GUESS WHAT...IT TOOK A WHILE FOR MY CAR TO PICK UP THAT IMMEDIATE ACCELERATION TO THE RIGHT LANE. I ENDED UP SLOWING DOWN THE CAR WHO DEFINITELY MUST HAVE APPLIED BRAKE. I SURE HAD A GOOD GAP WHEN I WAS TRYING TO CHANGE LANE. I WAS SCARED AT THAT MOMENT - NOW I'M CONFIDENT THERE'S SOMETHING WRONG. DARN IT, I SPENT A GOOD AMOUNT OF MONEY FOR THIS LUXURY CAR BUT I'M DRIVING EVERYDAY WITH A DISCOURAGING FEAR OF 'NOT TO CHANGE LANE'.
Additional Notes:
AFTER READING THE RECALL FOR 2019 NX300, I REALIZED IT COULD BE TRUE. A WEEK AGO I WAS DRIVING ON FREEWAY AT ABOUT 55 MPH, DECIDED TO CHANGE THE LANE TO MY RIGHT WHICH WAS DEFINITELY GETTING IN-FRONT OF ANOTHER CAR WHICH MAY HAVE HAD BEEN @ 55MPH AND COUPLE CARS BEHIND ME. BEST OPTION WAS TO ACCELERATE SO I COULD BE IN THE NEXT LANE QUICKLY AND SAFELY - GUESS WHAT...IT TOOK A WHILE FOR MY CAR TO PICK UP THAT IMMEDIATE ACCELERATION TO THE RIGHT LANE. I ENDED UP SLOWING DOWN THE CAR WHO DEFINITELY MUST HAVE APPLIED BRAKE. I SURE HAD A GOOD GAP WHEN I WAS TRYING TO CHANGE LANE. I WAS SCARED AT THAT MOMENT - NOW I'M CONFIDENT THERE'S SOMETHING WRONG. DARN IT, I SPENT A GOOD AMOUNT OF MONEY FOR THIS LUXURY CAR BUT I'M DRIVING EVERYDAY WITH A DISCOURAGING FEAR OF 'NOT TO CHANGE LANE'.
Mfg Campaign: 11299540
Recall Date: Jan 15, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT RENTED A 2019 LEXUS NX300. WHILE DRIVING AT 40 MPH, A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE DOOR PUSHING THE VEHICLE VEHICLE INTO THE RIGHT LANE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HIP AND HEAD TO THE WINDOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED UNDER CASE NUMBER 41240. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE UNDER NUMBER: 190731-000361. THE VEHICLE WAS TOWED TO THE DEALER (DEALER INFORMATION WAS NOT KNOWN) BY THE RENTAL COMPANY. THE FAILURE MILEAGE WAS 40. *DT *TR*JB
Corrective Action:
TL* THE CONTACT RENTED A 2019 LEXUS NX300. WHILE DRIVING AT 40 MPH, A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE DOOR PUSHING THE VEHICLE VEHICLE INTO THE RIGHT LANE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HIP AND HEAD TO THE WINDOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED UNDER CASE NUMBER 41240. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE UNDER NUMBER: 190731-000361. THE VEHICLE WAS TOWED TO THE DEALER (DEALER INFORMATION WAS NOT KNOWN) BY THE RENTAL COMPANY. THE FAILURE MILEAGE WAS 40. *DT *TR*JB
Additional Notes:
TL* THE CONTACT RENTED A 2019 LEXUS NX300. WHILE DRIVING AT 40 MPH, A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE DOOR PUSHING THE VEHICLE VEHICLE INTO THE RIGHT LANE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HIP AND HEAD TO THE WINDOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED UNDER CASE NUMBER 41240. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE UNDER NUMBER: 190731-000361. THE VEHICLE WAS TOWED TO THE DEALER (DEALER INFORMATION WAS NOT KNOWN) BY THE RENTAL COMPANY. THE FAILURE MILEAGE WAS 40. *DT *TR*JB
Mfg Campaign: 11245330
Recall Date: Aug 20, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. !.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Corrective Action:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. !.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Additional Notes:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. !.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Mfg Campaign: 11171987
Recall Date: Jan 24, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. JANUARY 16, 2019 1.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Corrective Action:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. JANUARY 16, 2019 1.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Additional Notes:
ON DECEMBER 28 RETURNING FROM A CHRISTMAS HOLIDAY MY WINDSHIELD WAS HIT BY A PEBBLE IN THE RAIN DRIVING ON THE HIGHWAY. IT STARTED AS A SMALL STAR AT THE POINT OF IMPACT BUT THE WINDSHIELD BEGAN TO CRACK ACROSS THE WINDSHIELD. I TOOK IT TO LEXUS MY LEXUS TIRE AND WINDSHIELD INSURANCE DID NOT COVER THE CRACKED WINDSHIELD. I SPENT A $500 DEDUCTIBLE FROM MY CAR INSURANCE AND HAD THE WINDSHIELD REPLACED. I NEVER HAVE SEEN ANYTHING LIKE IT. I HAD A TOYOTA 1996 CAMRY NEW FOR 23 YEARS AND I HAVE NEVER HAD A PEBBLE GROW FROM A STAR SHAPE NICK TO A FULL ON CRACK IN THE WINDSHIELD, THIS IS NOT NORMAL. I DO NOT THINK THIS WINDSHIELD IS SAFE. I TOOK THE CAR TO BE FIXED AND HAD IT REPLACED WITH THE LEXUS OEM WINDSHIELD TO KEEP THE CAR WITH LEXUS STANDARD EARLY JANUARY 2019. I USED A LEXUS VENDOR TO REPLACE THE WINDSHIELD. JANUARY 16, 2019 1.5 WEEKS LATER I WAS DRIVING HOME FROM WORK DOWN THE HIGHWAY IN RAINY WEATHER WITH THE NEWLY INSTALLED WINDSHIELD A PEBBLE HITS IT A STAR SHAPE SHOWS UP. IT DIDN'T CRACK IMMEDIATELY, THIS TIME (THE SECOND TIME) THE WINDSHIELD CRACKED OVER NIGHT. I WAS GOING TO TAKE IT TO LEXUS TO FIX IT UNDER MY INSURANCE PLAN, BUT BY MORNING IT HAD CRACKED OVER NIGHT. NOW, I HAD TO SPEND ANOTHER $500.00 DEDUCTIBLE TO MY INSURANCE COMPANY, WHILE THE FIRST CLAIM WAS STILL BEING PROCESSED. THE 2019 LEXUS NX 300 IS FAULTY I AM VERY CONCERNED. THE WINDSHIELD IS REPLACE BUT I AM DRIVING ON THE DEFENSE EVERYDAY AFRAID THAT MY WINDSHIELD IS GOING TO BE HIT AGAIN. I WOULD REQUEST THAT LEXUS RECALLS THE 2019 LEXUS NX 300 WINDSHIELDS THEY ARE NOT SAFE.
Mfg Campaign: 11171992
Recall Date: Jan 24, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE IS A REFLECTION ON THE INSIDE OF FRONT WINDOW SHIELD FROM THE SILVER TRIM THAT SURROUNDS THE DASHBOARD MEDIA SCREEN...IF THE SUN IS SHINING OR AT NIGHT THERE IS NO PROBLEM. THIS REFLECTION IS VERY ANNOYING AND TAKES ATTENTION AWAY FROM DRIVING SAFELY. I MENTIONED THIS TO AN EMPLOYEE AT THE DEALERSHIP AND HE REPLIED...YES I ALSO HAVE A NEW NX AND I SEE IT BUT IT DOESN'T BOTHER ME!! IT SURE BOTHERS ME.
Corrective Action:
THERE IS A REFLECTION ON THE INSIDE OF FRONT WINDOW SHIELD FROM THE SILVER TRIM THAT SURROUNDS THE DASHBOARD MEDIA SCREEN...IF THE SUN IS SHINING OR AT NIGHT THERE IS NO PROBLEM. THIS REFLECTION IS VERY ANNOYING AND TAKES ATTENTION AWAY FROM DRIVING SAFELY. I MENTIONED THIS TO AN EMPLOYEE AT THE DEALERSHIP AND HE REPLIED...YES I ALSO HAVE A NEW NX AND I SEE IT BUT IT DOESN'T BOTHER ME!! IT SURE BOTHERS ME.
Additional Notes:
THERE IS A REFLECTION ON THE INSIDE OF FRONT WINDOW SHIELD FROM THE SILVER TRIM THAT SURROUNDS THE DASHBOARD MEDIA SCREEN...IF THE SUN IS SHINING OR AT NIGHT THERE IS NO PROBLEM. THIS REFLECTION IS VERY ANNOYING AND TAKES ATTENTION AWAY FROM DRIVING SAFELY. I MENTIONED THIS TO AN EMPLOYEE AT THE DEALERSHIP AND HE REPLIED...YES I ALSO HAVE A NEW NX AND I SEE IT BUT IT DOESN'T BOTHER ME!! IT SURE BOTHERS ME.
Mfg Campaign: 11164558
Recall Date: Jan 2, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON A HIGHWAY AT ABOUT 35 MPH I HEARD A LIGHT "CLICKING" SOUND AND NOTICED A 0.5 INCH STAR-SHAPED CRACK RIGHT IN THE CENTER OF THE FRONT WINDSHIELD. AS I CONTINUED DRIVING THE CRACK STARTED GROWING ACROSS THE WINDSHIELD EVEN WHEN I PARKED THE CAR. OVERNIGHT, IT EXPANDED HORIZONTALLY AS CAN BE SEEN FROM THE ATTACHED "BEFORE AND AFTER" PHOTO AND IS NOW ALMOST 80% OF THE WINDSHIELD WIDTH. IN MY 50 YEARS OF DRIVING EXPERIENCE HAVING BEEN THROUGH A GOOD DOZEN OF SIMILAR SITUATIONS I HAVE NEVER SEEN ANYTHING LIKE IT WHEN TINY CHIPS OR CRACKS WOULD QUICKLY EXPAND TO THAT ENORMOUS SIZE. BECAUSE OF THE FAST CRACK PROPAGATION THIS IS POTENTIALLY A VERY DANGEROUS DEFECT FOR THE DRIVERS WHICH SHOULD BE REPORTED TO THE GLASS MANUFACTURER TO FIX IT.
Corrective Action:
WHILE DRIVING ON A HIGHWAY AT ABOUT 35 MPH I HEARD A LIGHT "CLICKING" SOUND AND NOTICED A 0.5 INCH STAR-SHAPED CRACK RIGHT IN THE CENTER OF THE FRONT WINDSHIELD. AS I CONTINUED DRIVING THE CRACK STARTED GROWING ACROSS THE WINDSHIELD EVEN WHEN I PARKED THE CAR. OVERNIGHT, IT EXPANDED HORIZONTALLY AS CAN BE SEEN FROM THE ATTACHED "BEFORE AND AFTER" PHOTO AND IS NOW ALMOST 80% OF THE WINDSHIELD WIDTH. IN MY 50 YEARS OF DRIVING EXPERIENCE HAVING BEEN THROUGH A GOOD DOZEN OF SIMILAR SITUATIONS I HAVE NEVER SEEN ANYTHING LIKE IT WHEN TINY CHIPS OR CRACKS WOULD QUICKLY EXPAND TO THAT ENORMOUS SIZE. BECAUSE OF THE FAST CRACK PROPAGATION THIS IS POTENTIALLY A VERY DANGEROUS DEFECT FOR THE DRIVERS WHICH SHOULD BE REPORTED TO THE GLASS MANUFACTURER TO FIX IT.
Additional Notes:
WHILE DRIVING ON A HIGHWAY AT ABOUT 35 MPH I HEARD A LIGHT "CLICKING" SOUND AND NOTICED A 0.5 INCH STAR-SHAPED CRACK RIGHT IN THE CENTER OF THE FRONT WINDSHIELD. AS I CONTINUED DRIVING THE CRACK STARTED GROWING ACROSS THE WINDSHIELD EVEN WHEN I PARKED THE CAR. OVERNIGHT, IT EXPANDED HORIZONTALLY AS CAN BE SEEN FROM THE ATTACHED "BEFORE AND AFTER" PHOTO AND IS NOW ALMOST 80% OF THE WINDSHIELD WIDTH. IN MY 50 YEARS OF DRIVING EXPERIENCE HAVING BEEN THROUGH A GOOD DOZEN OF SIMILAR SITUATIONS I HAVE NEVER SEEN ANYTHING LIKE IT WHEN TINY CHIPS OR CRACKS WOULD QUICKLY EXPAND TO THAT ENORMOUS SIZE. BECAUSE OF THE FAST CRACK PROPAGATION THIS IS POTENTIALLY A VERY DANGEROUS DEFECT FOR THE DRIVERS WHICH SHOULD BE REPORTED TO THE GLASS MANUFACTURER TO FIX IT.
Mfg Campaign: 11142966
Recall Date: Oct 26, 2018
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