Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24TB09,24TA09,24LB05
Recall Date: Jun 20, 2024
Consumer Complaints
2 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Mfg Campaign: 11639595
Recall Date: Jan 30, 2025
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2024 Lexus TX 500H. The contact stated that while the vehicle was turned off and attempting to refuel the vehicle, the fuel tank door release button was depressed multiple times however, the fuel door did not open until after several attempts. The contact removed the plastic panel from the wheel well and pulled the fuel tank door lever manually and opened the fuel door. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 10,000.
Mfg Campaign: 11639595
Recall Date: Jan 30, 2025
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