Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 740
Recall Date: Feb 17, 2025
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 761
Recall Date: Nov 26, 2024
Consumer Complaints
12 ComplaintsMaserati North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
Corrective Action:
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
Additional Notes:
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
Mfg Campaign: 11665774
Recall Date: Jun 9, 2025
Maserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Corrective Action:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Additional Notes:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Mfg Campaign: 11641478
Recall Date: Feb 8, 2025
Maserati North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Corrective Action:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Additional Notes:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Mfg Campaign: 11641478
Recall Date: Feb 8, 2025
Maserati North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Corrective Action:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Additional Notes:
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Mfg Campaign: 11641478
Recall Date: Feb 8, 2025
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Corrective Action:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Additional Notes:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Mfg Campaign: 11638419
Recall Date: Jan 24, 2025
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Corrective Action:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Additional Notes:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Mfg Campaign: 11638419
Recall Date: Jan 24, 2025
Maserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Corrective Action:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Additional Notes:
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Mfg Campaign: 11638419
Recall Date: Jan 24, 2025
Maserati North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message “key-not-sensing” was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message “key-not-sensing” was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message “key-not-sensing” was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
Mfg Campaign: 11610262
Recall Date: Aug 22, 2024
Maserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Corrective Action:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Additional Notes:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Mfg Campaign: 11568856
Recall Date: Jan 30, 2024
Maserati North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Corrective Action:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Additional Notes:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Mfg Campaign: 11568856
Recall Date: Jan 30, 2024
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Corrective Action:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Additional Notes:
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
Mfg Campaign: 11568856
Recall Date: Jan 30, 2024
Maserati North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.
Corrective Action:
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.
Additional Notes:
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.
Mfg Campaign: 11537407
Recall Date: Aug 9, 2023
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