MASERATI QUATTROPORTE 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
8
Recalls

Complaints & Recalls

1 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Maserati North America, Inc.
NHTSA Campaign: 18V173000 SAFETY RECALL
9K Vehicles Affected
Recall Date: Mar 14, 2018
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.

Potential Risk:
If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
FREE Recall Solution:
Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 365
Notice Date: May 18, 2018
Recall Date: Mar 14, 2018
Maserati North America, Inc.
NHTSA Campaign: 17V610000 SAFETY RECALL
439 Vehicles Affected
Recall Date: Sep 29, 2017
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain 2015-2017 Quattroporte GTS vehicles equipped with a V8 3.8 liter engine. A resistor in the low pressure fuel pump resistor may fail, causing a loss of engine power or a stall.

Potential Risk:
A stall can increase the risk of a crash.
FREE Recall Solution:
Maserati will notify owners, and dealers will replace the fuel pump resistor cable assembly, free of charge. Interim notices informing owners of the safety risk are expected to be mailed 11/28/2017. Owners will receive a second notice when the remedy is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 359.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 359
Notice Date: Dec 29, 2017
Recall Date: Sep 29, 2017
Maserati North America, Inc.
NHTSA Campaign: 17V046000 SAFETY RECALL
39.4K Vehicles Affected
Recall Date: Jan 20, 2017
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.

Potential Risk:
An electrical short can increase the risk of a fire.
FREE Recall Solution:
Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 342
Notice Date: Jun 26, 2017
Recall Date: Jan 20, 2017
Maserati North America, Inc.
NHTSA Campaign: 16V856000 SAFETY RECALL
326 Vehicles Affected
Recall Date: Nov 28, 2016
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.

Potential Risk:
A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
FREE Recall Solution:
Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 328
Notice Date: Dec 30, 2016
Recall Date: Nov 28, 2016
Maserati North America, Inc.
NHTSA Campaign: 16V840000 SAFETY RECALL
1.9K Vehicles Affected
Recall Date: Nov 21, 2016
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.

Potential Risk:
A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Maserati will notify owners, and dealers will replace the affected tires, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 324.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 324
Notice Date: Dec 30, 2016
Recall Date: Nov 21, 2016
Maserati North America, Inc.
NHTSA Campaign: 16V839000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Nov 18, 2016
Safety Issue:

Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.

Potential Risk:
If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MASERATI dealer to schedule your FREE recall repair.
Manufacturer: MASERATI
Mfg Campaign: 327
Notice Date: Dec 30, 2016
Recall Date: Nov 18, 2016

Consumer Complaints

1 Complaint
Maserati North America, Inc.
Campaign: 11100463 Other
Jun 7, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE RECALL IS FOR SAFETY ISSUES AND WE CAN NOT DRIVE THE CAR. WE TRIED CONTACTING KENNY TRADER AND FRANK MORENO AT OGARA WESTLAKE VILLAGE MASERTI DEALER SEVERAL TIMES VIA PHONE AND EMAIL TO NO AVAIL. I CONTACTED MASERTIA NORTH AMERICA AND SPOKE WITH ALICIA I BELIEVE. SHE PROMISED TO CALL ME BACK AND I NEVER HEARD BACK. I CAN NOT DRIVE THE CAR FOR FEAR IT WILL JUST STOP BASED ON THE LETTER RECEIVED. I WANT MASERTI TO PICK IT AND REPAIR IT AND RETURN IT TO ME VIA TOW. THANK YOU

Corrective Action:

THE RECALL IS FOR SAFETY ISSUES AND WE CAN NOT DRIVE THE CAR. WE TRIED CONTACTING KENNY TRADER AND FRANK MORENO AT OGARA WESTLAKE VILLAGE MASERTI DEALER SEVERAL TIMES VIA PHONE AND EMAIL TO NO AVAIL. I CONTACTED MASERTIA NORTH AMERICA AND SPOKE WITH ALICIA I BELIEVE. SHE PROMISED TO CALL ME BACK AND I NEVER HEARD BACK. I CAN NOT DRIVE THE CAR FOR FEAR IT WILL JUST STOP BASED ON THE LETTER RECEIVED. I WANT MASERTI TO PICK IT AND REPAIR IT AND RETURN IT TO ME VIA TOW. THANK YOU

Additional Notes:

THE RECALL IS FOR SAFETY ISSUES AND WE CAN NOT DRIVE THE CAR. WE TRIED CONTACTING KENNY TRADER AND FRANK MORENO AT OGARA WESTLAKE VILLAGE MASERTI DEALER SEVERAL TIMES VIA PHONE AND EMAIL TO NO AVAIL. I CONTACTED MASERTIA NORTH AMERICA AND SPOKE WITH ALICIA I BELIEVE. SHE PROMISED TO CALL ME BACK AND I NEVER HEARD BACK. I CAN NOT DRIVE THE CAR FOR FEAR IT WILL JUST STOP BASED ON THE LETTER RECEIVED. I WANT MASERTI TO PICK IT AND REPAIR IT AND RETURN IT TO ME VIA TOW. THANK YOU

Manufacturer: MASERATI
Mfg Campaign: 11100463
Notice Date: Jun 7, 2018
Recall Date: Jun 7, 2018

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