Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R21A2, R21A3
Recall Date: May 20, 2021
Consumer Complaints
14 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2021 Nissan Armana back in September 2024. The vehicle has been giving issues leaving me stranded and with my vehicle battery drained. I’ve purchased two batteries for my vehicle within a 9 months period that I’ve had the vehicle.
Corrective Action:
I purchased a 2021 Nissan Armana back in September 2024. The vehicle has been giving issues leaving me stranded and with my vehicle battery drained. I’ve purchased two batteries for my vehicle within a 9 months period that I’ve had the vehicle.
Additional Notes:
I purchased a 2021 Nissan Armana back in September 2024. The vehicle has been giving issues leaving me stranded and with my vehicle battery drained. I’ve purchased two batteries for my vehicle within a 9 months period that I’ve had the vehicle.
Mfg Campaign: 11673217
Recall Date: Jul 13, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Corrective Action:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Additional Notes:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Mfg Campaign: 11670051
Recall Date: Jun 29, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Corrective Action:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Additional Notes:
Vehicle battery is being drained. The vehicle won’t start. Purchase a new battery on March 2025. Vehicle Car fax states a new battery was installed in vehicle in May 2024. I purchased the vehicle on September 4, 2024.
Mfg Campaign: 11670051
Recall Date: Jun 29, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Corrective Action:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Additional Notes:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Mfg Campaign: 11654010
Recall Date: Apr 11, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Corrective Action:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Additional Notes:
Car started sputtering and code said misfire Dealership said it was the mass air sensor said they fixed it but symptoms continued when I picked up my vehicle Issue sounds like the recall reason of the fuel pump
Mfg Campaign: 11654010
Recall Date: Apr 11, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
At 100,000 miles, my 2021 Nissan Armada experienced a complete transmission failure, requiring a full transmission replacement. The vehicle has been properly maintained. After researching, I’ve found multiple owners reporting similar transmission failures at relatively low mileage. I believe this could be a defect that needs to be investigated and could lead to a potential safety hazard. I am requesting the NHTSA to investigate this issue for a possible recall.
Corrective Action:
At 100,000 miles, my 2021 Nissan Armada experienced a complete transmission failure, requiring a full transmission replacement. The vehicle has been properly maintained. After researching, I’ve found multiple owners reporting similar transmission failures at relatively low mileage. I believe this could be a defect that needs to be investigated and could lead to a potential safety hazard. I am requesting the NHTSA to investigate this issue for a possible recall.
Additional Notes:
At 100,000 miles, my 2021 Nissan Armada experienced a complete transmission failure, requiring a full transmission replacement. The vehicle has been properly maintained. After researching, I’ve found multiple owners reporting similar transmission failures at relatively low mileage. I believe this could be a defect that needs to be investigated and could lead to a potential safety hazard. I am requesting the NHTSA to investigate this issue for a possible recall.
Mfg Campaign: 11646379
Recall Date: Mar 4, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Corrective Action:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Additional Notes:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Mfg Campaign: 11641694
Recall Date: Feb 10, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Corrective Action:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Additional Notes:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Mfg Campaign: 11641694
Recall Date: Feb 10, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Corrective Action:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Additional Notes:
I’m reaching out with an urgent issue regarding my 2021 Nissan Armada Platinum, which is part of our ongoing lemon law case, Case # 2023-1489 Division B (Avoyelles Parish, La.) I began experiencing electrical issues with the vehicle early on, around 10,000 miles. The initial problems included all the screens going black and remaining unresponsive for extended periods. Additionally, the sensors would malfunction when backing up or pulling forward, causing the vehicle to brake hard and stop unexpectedly. The situation has now become significantly more dangerous. The sensors are sporadically activating while I’m driving at highway speeds, causing the car to brake extremely hard without warning. This puts me, my passengers, and others on the road at serious risk of an accident. I contacted the dealership, but they refuse to service the vehicle due to the open lemon law case. I’ve also documented the issue with notes and photos to support this claim. Given the severity of this safety concern, I urgently request your guidance on: Seeking immediate relief from the court or expediting the trial process. Pressuring the manufacturer to address this safety hazard or provide a loaner vehicle. Exploring any additional legal remedies to resolve the immediate safety risk. Please let me know the next steps as soon as possible. This is a time-sensitive, life-threatening issue, and I’m very concerned about driving the vehicle any further. Thank you for your prompt attention to this matter.
Mfg Campaign: 11641694
Recall Date: Feb 10, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle about a month ago and when trying to activate the Nissan Connect Services to get the advanced safety and convivence features I was told that I cannot do so because the Armada is a Canadian vehicle. The SUV I purchased in USA was built for Canada and the connect service that does some of the security and convenience features will not work because of the cell service built in to the SUV will not work in the USA and Nissan does not have a part replacement to make it work. I have contacted Nissan USA and Nissan Canada and keep getting the run around and each pointing at the other to try to get it resolved. I was finally told that there is not option to replace parts to make the features work in the US. If a car is built for one country and the safety features will not work in another country then it should be illegal to sell those cars across boarders. I now have a $70k that does not give me the advanced safety and convenience services that is advertised to have. I have looked any many Nissan websites and do not find anywhere that these features will not work and I do not know anyone that when buying a car asks where it was manufactured. I am also told that since this is a Canada VIN I could have issues getting recall notifications in the US. I am not sure if that is true as I don't think that I have any recalls open.
Corrective Action:
I purchased this vehicle about a month ago and when trying to activate the Nissan Connect Services to get the advanced safety and convivence features I was told that I cannot do so because the Armada is a Canadian vehicle. The SUV I purchased in USA was built for Canada and the connect service that does some of the security and convenience features will not work because of the cell service built in to the SUV will not work in the USA and Nissan does not have a part replacement to make it work. I have contacted Nissan USA and Nissan Canada and keep getting the run around and each pointing at the other to try to get it resolved. I was finally told that there is not option to replace parts to make the features work in the US. If a car is built for one country and the safety features will not work in another country then it should be illegal to sell those cars across boarders. I now have a $70k that does not give me the advanced safety and convenience services that is advertised to have. I have looked any many Nissan websites and do not find anywhere that these features will not work and I do not know anyone that when buying a car asks where it was manufactured. I am also told that since this is a Canada VIN I could have issues getting recall notifications in the US. I am not sure if that is true as I don't think that I have any recalls open.
Additional Notes:
I purchased this vehicle about a month ago and when trying to activate the Nissan Connect Services to get the advanced safety and convivence features I was told that I cannot do so because the Armada is a Canadian vehicle. The SUV I purchased in USA was built for Canada and the connect service that does some of the security and convenience features will not work because of the cell service built in to the SUV will not work in the USA and Nissan does not have a part replacement to make it work. I have contacted Nissan USA and Nissan Canada and keep getting the run around and each pointing at the other to try to get it resolved. I was finally told that there is not option to replace parts to make the features work in the US. If a car is built for one country and the safety features will not work in another country then it should be illegal to sell those cars across boarders. I now have a $70k that does not give me the advanced safety and convenience services that is advertised to have. I have looked any many Nissan websites and do not find anywhere that these features will not work and I do not know anyone that when buying a car asks where it was manufactured. I am also told that since this is a Canada VIN I could have issues getting recall notifications in the US. I am not sure if that is true as I don't think that I have any recalls open.
Mfg Campaign: 11498361
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Loud engine noise like military tank. RPM rapidly up and down between 1000 and 3000 with noise.
Corrective Action:
Loud engine noise like military tank. RPM rapidly up and down between 1000 and 3000 with noise.
Additional Notes:
Loud engine noise like military tank. RPM rapidly up and down between 1000 and 3000 with noise.
Mfg Campaign: 11486263
Recall Date: Sep 25, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Corrective Action:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Additional Notes:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Mfg Campaign: 11447227
Recall Date: Jan 12, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Corrective Action:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Additional Notes:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Mfg Campaign: 11447227
Recall Date: Jan 12, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Corrective Action:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Additional Notes:
I was driving a RENTED 2021 Nissan Armada. The brakes of this vehicle locked up when I was trying to avoid rear ending a car that had suddenly jumped in front of me. Instead of being able to control the braking, once I put the brake on, I tried to let up a little to see if I could stop the vehicle from skidding. However once I put my foot down on the brake it continued to stay depressed. I noticed that the vehicle was sliding and the steering wheel was also locked. I couldn't swerve to the left or right. I hit the van in front of me, the air bags deployed--driver's side air bag broke open and let out noxious gas. I have never driven a vehicle with such AEB troubles. If this is how the 2021 Nissan Armada acts, then other will find themselves not being able to avoid an accident as well. - Cheryl D., Frederick, MD, US
Mfg Campaign: 11447227
Recall Date: Jan 12, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury