Complaints & Recalls
Consumer Complaints
3 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wireless charging pad gets so hot that it will issue a temperature warning on my phone and shut it off until it cools down. After researching, it's a common issue for the year and Make of my vehicle. I feel like this is a fire hazard. I drive with my grandson who is still in a car seat, it's a concern that if the car caught on fire, could I get him out of the car seat fast enough. I know Nissan is aware of the issue but so far, they haven't issued a solution. I have used wireless charging pads in Ford and Toyota vehicles and have never had this problem.
Corrective Action:
The wireless charging pad gets so hot that it will issue a temperature warning on my phone and shut it off until it cools down. After researching, it's a common issue for the year and Make of my vehicle. I feel like this is a fire hazard. I drive with my grandson who is still in a car seat, it's a concern that if the car caught on fire, could I get him out of the car seat fast enough. I know Nissan is aware of the issue but so far, they haven't issued a solution. I have used wireless charging pads in Ford and Toyota vehicles and have never had this problem.
Additional Notes:
The wireless charging pad gets so hot that it will issue a temperature warning on my phone and shut it off until it cools down. After researching, it's a common issue for the year and Make of my vehicle. I feel like this is a fire hazard. I drive with my grandson who is still in a car seat, it's a concern that if the car caught on fire, could I get him out of the car seat fast enough. I know Nissan is aware of the issue but so far, they haven't issued a solution. I have used wireless charging pads in Ford and Toyota vehicles and have never had this problem.
Mfg Campaign: 11670535
Recall Date: Jul 1, 2025
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2025 Nissan Armada. The contact stated that the driver's side front seat belt failed to click and close securely. The message that the driver’s seat belt not buckled was displayed. The local dealer was contacted, and it was determined that the seat belt was defective and was fractured. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted, and referred the contact to the dealer, but no assistance was provided. The failure mileage was approximately 16,097.
Corrective Action:
The contact owns a 2025 Nissan Armada. The contact stated that the driver's side front seat belt failed to click and close securely. The message that the driver’s seat belt not buckled was displayed. The local dealer was contacted, and it was determined that the seat belt was defective and was fractured. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted, and referred the contact to the dealer, but no assistance was provided. The failure mileage was approximately 16,097.
Additional Notes:
The contact owns a 2025 Nissan Armada. The contact stated that the driver's side front seat belt failed to click and close securely. The message that the driver’s seat belt not buckled was displayed. The local dealer was contacted, and it was determined that the seat belt was defective and was fractured. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted, and referred the contact to the dealer, but no assistance was provided. The failure mileage was approximately 16,097.
Mfg Campaign: 11654153
Recall Date: Apr 11, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The component causing the issue is the rearview mirror of my 2025 Nissan Armada Platinum. This issue occurs only at night or in low-light conditions when the automatic anti-glare feature activates. When this feature turns on and a vehicle is behind me with its headlights on, the rearview mirror becomes foggy/cloudy, significantly obstructing my rear visibility. This is a serious safety concern as it severely limits my ability to see vehicles, pedestrians, and objects behind me, especially during critical maneuvers such as lane changes, reversing, and merging onto highways. Rear visibility is crucial for safe driving at night, and this obstruction increases the risk of an accident. I reported this issue to both Nissan Consumer Affairs and the dealership. They confirmed that this is the intended design of the rearview mirror. However, when I asked them about the technical benefit of this design, they were unable to provide a clear explanation as to why the mirror should become cloudy instead of properly dimming like standard auto-dimming mirrors. Additionally, my side mirrors, which have the same automatic anti-glare feature, dim properly without becoming cloudy or obstructing my view. This inconsistency raises further concerns about the design or functionality of the rearview mirror. The dealership and Nissan Consumer Affairs have inspected and acknowledged the issue, stating that the mirror is working as designed. However, I strongly believe that this design compromises safety. There are no warning lights, error messages, or other indicators associated with this issue. The symptom appears only when the anti-glare feature activates at night, and the problem is consistently reproducible under these conditions. I am requesting a formal investigation into this issue to determine if this design meets vehicle safety standards and to prevent potential hazards for other drivers. I've attached the pictures of the event as well
Corrective Action:
The component causing the issue is the rearview mirror of my 2025 Nissan Armada Platinum. This issue occurs only at night or in low-light conditions when the automatic anti-glare feature activates. When this feature turns on and a vehicle is behind me with its headlights on, the rearview mirror becomes foggy/cloudy, significantly obstructing my rear visibility. This is a serious safety concern as it severely limits my ability to see vehicles, pedestrians, and objects behind me, especially during critical maneuvers such as lane changes, reversing, and merging onto highways. Rear visibility is crucial for safe driving at night, and this obstruction increases the risk of an accident. I reported this issue to both Nissan Consumer Affairs and the dealership. They confirmed that this is the intended design of the rearview mirror. However, when I asked them about the technical benefit of this design, they were unable to provide a clear explanation as to why the mirror should become cloudy instead of properly dimming like standard auto-dimming mirrors. Additionally, my side mirrors, which have the same automatic anti-glare feature, dim properly without becoming cloudy or obstructing my view. This inconsistency raises further concerns about the design or functionality of the rearview mirror. The dealership and Nissan Consumer Affairs have inspected and acknowledged the issue, stating that the mirror is working as designed. However, I strongly believe that this design compromises safety. There are no warning lights, error messages, or other indicators associated with this issue. The symptom appears only when the anti-glare feature activates at night, and the problem is consistently reproducible under these conditions. I am requesting a formal investigation into this issue to determine if this design meets vehicle safety standards and to prevent potential hazards for other drivers. I've attached the pictures of the event as well
Additional Notes:
The component causing the issue is the rearview mirror of my 2025 Nissan Armada Platinum. This issue occurs only at night or in low-light conditions when the automatic anti-glare feature activates. When this feature turns on and a vehicle is behind me with its headlights on, the rearview mirror becomes foggy/cloudy, significantly obstructing my rear visibility. This is a serious safety concern as it severely limits my ability to see vehicles, pedestrians, and objects behind me, especially during critical maneuvers such as lane changes, reversing, and merging onto highways. Rear visibility is crucial for safe driving at night, and this obstruction increases the risk of an accident. I reported this issue to both Nissan Consumer Affairs and the dealership. They confirmed that this is the intended design of the rearview mirror. However, when I asked them about the technical benefit of this design, they were unable to provide a clear explanation as to why the mirror should become cloudy instead of properly dimming like standard auto-dimming mirrors. Additionally, my side mirrors, which have the same automatic anti-glare feature, dim properly without becoming cloudy or obstructing my view. This inconsistency raises further concerns about the design or functionality of the rearview mirror. The dealership and Nissan Consumer Affairs have inspected and acknowledged the issue, stating that the mirror is working as designed. However, I strongly believe that this design compromises safety. There are no warning lights, error messages, or other indicators associated with this issue. The symptom appears only when the anti-glare feature activates at night, and the problem is consistently reproducible under these conditions. I am requesting a formal investigation into this issue to determine if this design meets vehicle safety standards and to prevent potential hazards for other drivers. I've attached the pictures of the event as well
Mfg Campaign: 11646302
Recall Date: Mar 4, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury