Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Nissan Frontier vehicles. The right-side headlight assemblies may have missing or illegible headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD121
Recall Date: Aug 6, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Frontier vehicles. The front right-side lower link may have been manufactured with an oversized ball joint, which can result in corrosion and ball joint separation from the front right-side lower link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD109
Recall Date: Jun 26, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
14 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Several times since I purchased this vehicle new I have experienced throttle delay from a standing position. (Example) While stopped at a red ;light or a stop sign or trying to accelerate from a stopped position into oncoming traffic there is a throttle delay of a few seconds. In other words I step on the gas peddle and nothing happens. After 2 or 3 seconds the throttle picks up and the car starts to move. This is in my opinion a very serious problem because a few second delay could result in a major accident if trying to accelerate into oncoming traffic. I brought this to the attention of the nissan dealership service dept. only to be told that there is no defect found. I checked (on line) and found that other people with this vehicle have experienced the same problem. I would appreciate you investigating this serious condition. Your next question on when this condition occurs cannot be answered because it's an ongoing issue. I'll just put a date Thank you
Corrective Action:
Several times since I purchased this vehicle new I have experienced throttle delay from a standing position. (Example) While stopped at a red ;light or a stop sign or trying to accelerate from a stopped position into oncoming traffic there is a throttle delay of a few seconds. In other words I step on the gas peddle and nothing happens. After 2 or 3 seconds the throttle picks up and the car starts to move. This is in my opinion a very serious problem because a few second delay could result in a major accident if trying to accelerate into oncoming traffic. I brought this to the attention of the nissan dealership service dept. only to be told that there is no defect found. I checked (on line) and found that other people with this vehicle have experienced the same problem. I would appreciate you investigating this serious condition. Your next question on when this condition occurs cannot be answered because it's an ongoing issue. I'll just put a date Thank you
Additional Notes:
Several times since I purchased this vehicle new I have experienced throttle delay from a standing position. (Example) While stopped at a red ;light or a stop sign or trying to accelerate from a stopped position into oncoming traffic there is a throttle delay of a few seconds. In other words I step on the gas peddle and nothing happens. After 2 or 3 seconds the throttle picks up and the car starts to move. This is in my opinion a very serious problem because a few second delay could result in a major accident if trying to accelerate into oncoming traffic. I brought this to the attention of the nissan dealership service dept. only to be told that there is no defect found. I checked (on line) and found that other people with this vehicle have experienced the same problem. I would appreciate you investigating this serious condition. Your next question on when this condition occurs cannot be answered because it's an ongoing issue. I'll just put a date Thank you
Mfg Campaign: 11663316
Recall Date: May 28, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
The contact owns a 2024 Nissan Frontier. The contact stated that while unhooking the driver’s side sun visor to block the sun, the sun visor swung back and struck the contact in the face. The vehicle was taken back to the dealer and the failure was acknowledged; however, the contact was informed that a replacement part was on backorder. The manufacturer was notified of the failure and the contact was given the same information as the dealer. The contact stated that due to a medical condition and the medication needed to treat the condition, he must be examined by a medical professional whenever his body gets hit, to ensure that he remains in good health. The contact had sent several emails to the manufacturer for updates and received replies that there was no update on an ETA for the part. The vehicle was not repaired. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 Nissan Frontier. The contact stated that while unhooking the driver’s side sun visor to block the sun, the sun visor swung back and struck the contact in the face. The vehicle was taken back to the dealer and the failure was acknowledged; however, the contact was informed that a replacement part was on backorder. The manufacturer was notified of the failure and the contact was given the same information as the dealer. The contact stated that due to a medical condition and the medication needed to treat the condition, he must be examined by a medical professional whenever his body gets hit, to ensure that he remains in good health. The contact had sent several emails to the manufacturer for updates and received replies that there was no update on an ETA for the part. The vehicle was not repaired. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 Nissan Frontier. The contact stated that while unhooking the driver’s side sun visor to block the sun, the sun visor swung back and struck the contact in the face. The vehicle was taken back to the dealer and the failure was acknowledged; however, the contact was informed that a replacement part was on backorder. The manufacturer was notified of the failure and the contact was given the same information as the dealer. The contact stated that due to a medical condition and the medication needed to treat the condition, he must be examined by a medical professional whenever his body gets hit, to ensure that he remains in good health. The contact had sent several emails to the manufacturer for updates and received replies that there was no update on an ETA for the part. The vehicle was not repaired. The failure mileage was approximately 200.
Mfg Campaign: 11656850
Recall Date: Apr 25, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since I purchased this vehicle (2024 Nissan Frontier) in October 2023 I have complained to the dealership of a hesitation from a stopped position. The hesitation of a few seconds occurs only if from a stopped position. If at a stopped position and trying to accelerate into traffic there is a few second delay for the vehicle to respond. This delay on several occasions has caused me to nearly have a collision. When brought to the attention of the dealership (twice) I was told the transmission is looking for the proper gear and this is normal. In my experience of driving for over 50 years this is the first car that I have ever had with this condition. In my opinion this is a major safety concern. When I expect the car to move it doesn't. There are no warning lamps illuminated. My safety and the safety of my passengers are at risk with this vehicle. Both my son's drove the vehicle and stated that they also experienced the hesitation. I also googled this condition and found others having the same problem and the dealerships reporting NDF (no defect found) I would appreciate your assistance in this matter.
Corrective Action:
Since I purchased this vehicle (2024 Nissan Frontier) in October 2023 I have complained to the dealership of a hesitation from a stopped position. The hesitation of a few seconds occurs only if from a stopped position. If at a stopped position and trying to accelerate into traffic there is a few second delay for the vehicle to respond. This delay on several occasions has caused me to nearly have a collision. When brought to the attention of the dealership (twice) I was told the transmission is looking for the proper gear and this is normal. In my experience of driving for over 50 years this is the first car that I have ever had with this condition. In my opinion this is a major safety concern. When I expect the car to move it doesn't. There are no warning lamps illuminated. My safety and the safety of my passengers are at risk with this vehicle. Both my son's drove the vehicle and stated that they also experienced the hesitation. I also googled this condition and found others having the same problem and the dealerships reporting NDF (no defect found) I would appreciate your assistance in this matter.
Additional Notes:
Since I purchased this vehicle (2024 Nissan Frontier) in October 2023 I have complained to the dealership of a hesitation from a stopped position. The hesitation of a few seconds occurs only if from a stopped position. If at a stopped position and trying to accelerate into traffic there is a few second delay for the vehicle to respond. This delay on several occasions has caused me to nearly have a collision. When brought to the attention of the dealership (twice) I was told the transmission is looking for the proper gear and this is normal. In my experience of driving for over 50 years this is the first car that I have ever had with this condition. In my opinion this is a major safety concern. When I expect the car to move it doesn't. There are no warning lamps illuminated. My safety and the safety of my passengers are at risk with this vehicle. Both my son's drove the vehicle and stated that they also experienced the hesitation. I also googled this condition and found others having the same problem and the dealerships reporting NDF (no defect found) I would appreciate your assistance in this matter.
Mfg Campaign: 11644054
Recall Date: Feb 21, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
It was around 15 degrees outside and I was pulling the truck into my garage to warm it up and the brakes didn't work correctly and I ran into a trash can and destroyed the front grill causing over a $1000 in repairs. No warning lights were on.
Corrective Action:
It was around 15 degrees outside and I was pulling the truck into my garage to warm it up and the brakes didn't work correctly and I ran into a trash can and destroyed the front grill causing over a $1000 in repairs. No warning lights were on.
Additional Notes:
It was around 15 degrees outside and I was pulling the truck into my garage to warm it up and the brakes didn't work correctly and I ran into a trash can and destroyed the front grill causing over a $1000 in repairs. No warning lights were on.
Mfg Campaign: 11643167
Recall Date: Feb 17, 2025
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Corrective Action:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Additional Notes:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Mfg Campaign: 11620254
Recall Date: Oct 16, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Corrective Action:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Additional Notes:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Mfg Campaign: 11620254
Recall Date: Oct 16, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Corrective Action:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Additional Notes:
Sway bar was loose from manufacturer. Purchased 7/31. In the first two weeks of driving, I noticed an unusual sound when I turned the vehicle hard one way. At first I thought it was the frame flexing as it was new, however, it seemed to get worse. I noticed the steering become more loose as days went on. I called my salesman who asked me to bring it in to have service take a look. Turns out that the swaybar was not screwed in tight or heck may have been missing a few bolts. Service center said that it came that way from the factory. Doesn't appear that service did a thorough look over when they rcvd the vehicle off the truck. They fixed it, no issue and did so timely. Second, I also noticed that it seems as if the clear coat on the paint job on the front two fenders and hood was missed. The layer, if any, is very very thin and almost non existent. I also noticed that the paint is very thin as if perhaps one coat. It is also a bit pitted almost on the hood and front left fender as if something was sprayed like overspray and the paint is almost pitted in those areas.
Mfg Campaign: 11620254
Recall Date: Oct 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle gears down for no reason, then gets stuck in that gear. I have tried to manually shift it when it does this, but it still will not shift gears.Takes off in 2nd gear very often.
Corrective Action:
Vehicle gears down for no reason, then gets stuck in that gear. I have tried to manually shift it when it does this, but it still will not shift gears.Takes off in 2nd gear very often.
Additional Notes:
Vehicle gears down for no reason, then gets stuck in that gear. I have tried to manually shift it when it does this, but it still will not shift gears.Takes off in 2nd gear very often.
Mfg Campaign: 11612899
Recall Date: Sep 5, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Corrective Action:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Additional Notes:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Mfg Campaign: 11606689
Recall Date: Aug 6, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Corrective Action:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Additional Notes:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Mfg Campaign: 11606689
Recall Date: Aug 6, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Corrective Action:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Additional Notes:
2024 Nissan vehicle was sold from Rock Hill Nissan with open voluntary recall on FRONT RH LOWER LINK on 7.18.2024. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Repair was complete on 7.28.2024 at Nissan of Gastonia. it took 4 hours. I'm unable to locate the paperwork but can request from dealership.
Mfg Campaign: 11606689
Recall Date: Aug 6, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2024 New Nissan Frontier Pro 4x was purchased on 07/10/2024. On 07/18/2024 I was driving on the freeway and exited coming to the cross street which I needed to make left hand turn on. I was behind one other vehicle, when the street signal turned green for our lane the vehicle in front made its lh turn I waited as another car approached and after it passed I started to make my left hand turn, I felt a hesitation on my speed like the transmission was slipping thinking this isn't right. The very next day again during a turn it happened again this time while a vehicle was approaching from the the opposite direction, my vehicles hesitates during the turn with on coming traffic which could result in an accident. I spoke to the salesman the next day who told me to bring it to the service dept the following day on 07/20/2024. I arrived and the service advisor who was aware of my complaint came out and wanted to drive it. He drove and I was passenger and he was able to reproduce the problem 2-3 times during the test drive all the time explaining to me that this was a transmission shift problem and that the hesitation was due to the transmission trying to find the correct gear either higher or lower and that Nissan is aware of the problem and is working on a solution. Back at the dealership he took the back to have service dept document my complaint, but it comes back as "no problems found at this time, vehicle drives as designed". There were no lights, no warnings, no accidents in the few hundred miles I've driven, but how long until it happens. Myself and or any others with me should not have there life's put in jeopardy due to a transmission shift software problem that the factory is and more than likely was aware of from the beginning. And then the dealership makes no mention of the service advisor duplicating the complaint during test drive on the service ticket but advised me to do this complaint. Now that's customer service (sar)
Corrective Action:
2024 New Nissan Frontier Pro 4x was purchased on 07/10/2024. On 07/18/2024 I was driving on the freeway and exited coming to the cross street which I needed to make left hand turn on. I was behind one other vehicle, when the street signal turned green for our lane the vehicle in front made its lh turn I waited as another car approached and after it passed I started to make my left hand turn, I felt a hesitation on my speed like the transmission was slipping thinking this isn't right. The very next day again during a turn it happened again this time while a vehicle was approaching from the the opposite direction, my vehicles hesitates during the turn with on coming traffic which could result in an accident. I spoke to the salesman the next day who told me to bring it to the service dept the following day on 07/20/2024. I arrived and the service advisor who was aware of my complaint came out and wanted to drive it. He drove and I was passenger and he was able to reproduce the problem 2-3 times during the test drive all the time explaining to me that this was a transmission shift problem and that the hesitation was due to the transmission trying to find the correct gear either higher or lower and that Nissan is aware of the problem and is working on a solution. Back at the dealership he took the back to have service dept document my complaint, but it comes back as "no problems found at this time, vehicle drives as designed". There were no lights, no warnings, no accidents in the few hundred miles I've driven, but how long until it happens. Myself and or any others with me should not have there life's put in jeopardy due to a transmission shift software problem that the factory is and more than likely was aware of from the beginning. And then the dealership makes no mention of the service advisor duplicating the complaint during test drive on the service ticket but advised me to do this complaint. Now that's customer service (sar)
Additional Notes:
2024 New Nissan Frontier Pro 4x was purchased on 07/10/2024. On 07/18/2024 I was driving on the freeway and exited coming to the cross street which I needed to make left hand turn on. I was behind one other vehicle, when the street signal turned green for our lane the vehicle in front made its lh turn I waited as another car approached and after it passed I started to make my left hand turn, I felt a hesitation on my speed like the transmission was slipping thinking this isn't right. The very next day again during a turn it happened again this time while a vehicle was approaching from the the opposite direction, my vehicles hesitates during the turn with on coming traffic which could result in an accident. I spoke to the salesman the next day who told me to bring it to the service dept the following day on 07/20/2024. I arrived and the service advisor who was aware of my complaint came out and wanted to drive it. He drove and I was passenger and he was able to reproduce the problem 2-3 times during the test drive all the time explaining to me that this was a transmission shift problem and that the hesitation was due to the transmission trying to find the correct gear either higher or lower and that Nissan is aware of the problem and is working on a solution. Back at the dealership he took the back to have service dept document my complaint, but it comes back as "no problems found at this time, vehicle drives as designed". There were no lights, no warnings, no accidents in the few hundred miles I've driven, but how long until it happens. Myself and or any others with me should not have there life's put in jeopardy due to a transmission shift software problem that the factory is and more than likely was aware of from the beginning. And then the dealership makes no mention of the service advisor duplicating the complaint during test drive on the service ticket but advised me to do this complaint. Now that's customer service (sar)
Mfg Campaign: 11603560
Recall Date: Jul 20, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Nissan Frontier. The contact stated while driving 76 MPH with the Adaptive Cruise Control feature activated, the contact attempted to pass a semi-truck; however, the vehicle failed to accelerate as needed. The contact stated that the vehicle fishtailed. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the dealer advised the contact that the failure was not a known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2024 Nissan Frontier. The contact stated while driving 76 MPH with the Adaptive Cruise Control feature activated, the contact attempted to pass a semi-truck; however, the vehicle failed to accelerate as needed. The contact stated that the vehicle fishtailed. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the dealer advised the contact that the failure was not a known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2024 Nissan Frontier. The contact stated while driving 76 MPH with the Adaptive Cruise Control feature activated, the contact attempted to pass a semi-truck; however, the vehicle failed to accelerate as needed. The contact stated that the vehicle fishtailed. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the dealer advised the contact that the failure was not a known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11588674
Recall Date: May 14, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger airbag warning light is on and will not turn off on the panel after 7 seconds, as the Owner Manual states. This has been happening for 3 days so far. I has never turned off since it was first noticed.
Corrective Action:
Passenger airbag warning light is on and will not turn off on the panel after 7 seconds, as the Owner Manual states. This has been happening for 3 days so far. I has never turned off since it was first noticed.
Additional Notes:
Passenger airbag warning light is on and will not turn off on the panel after 7 seconds, as the Owner Manual states. This has been happening for 3 days so far. I has never turned off since it was first noticed.
Mfg Campaign: 11584163
Recall Date: Apr 19, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury