Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
10 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The vehcile was in a munor accicent. There was a rock in the road on a roundabout. The rock popped the front left tire causing vehichle to go out of control. There was some undercarriage damage to the control arms. There was no body damage. No rollover. No other vehicle involved. There was some wheel damage on the right side due to the curbing. This for seemingly no reason caused the passabger side curtain airbags to depoly. There was nobody in the passanger seat.
Corrective Action:
The vehcile was in a munor accicent. There was a rock in the road on a roundabout. The rock popped the front left tire causing vehichle to go out of control. There was some undercarriage damage to the control arms. There was no body damage. No rollover. No other vehicle involved. There was some wheel damage on the right side due to the curbing. This for seemingly no reason caused the passabger side curtain airbags to depoly. There was nobody in the passanger seat.
Additional Notes:
The vehcile was in a munor accicent. There was a rock in the road on a roundabout. The rock popped the front left tire causing vehichle to go out of control. There was some undercarriage damage to the control arms. There was no body damage. No rollover. No other vehicle involved. There was some wheel damage on the right side due to the curbing. This for seemingly no reason caused the passabger side curtain airbags to depoly. There was nobody in the passanger seat.
Mfg Campaign: 11666259
Recall Date: Jun 11, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Potential Consequences:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Corrective Action:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Additional Notes:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Mfg Campaign: 11665776
Recall Date: Jun 9, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Corrective Action:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Additional Notes:
The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.
Mfg Campaign: 11665776
Recall Date: Jun 9, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On the morning of February 24, 2025, I went to the doctor's office because I was really sick. Their protocol is to check in then go wait in the vehicle since you might be contagious to other patients. My mom had gone with me, and was inside checking me in. I am sitting in my parked vehicle at 7:35am when there was a VERY loud pop that scared the heck out of me! My mom said she heard it from inside the building, as did other patients sitting in the lobby! I waited a moment and looked around. There was nothing unusual so I exited the vehicle and walked around. I got to the back and found the whole back window was completely cracked, although still intact, and there were big areas on the sides and bottom, where there was more breaking of the glass to the frame. The temperature at the time was in the low 40s, and I had used the heater from the house to the clinic, which is about a mile away. The car was on, as was the heater, which I have done on many occasions with no incident.
Corrective Action:
On the morning of February 24, 2025, I went to the doctor's office because I was really sick. Their protocol is to check in then go wait in the vehicle since you might be contagious to other patients. My mom had gone with me, and was inside checking me in. I am sitting in my parked vehicle at 7:35am when there was a VERY loud pop that scared the heck out of me! My mom said she heard it from inside the building, as did other patients sitting in the lobby! I waited a moment and looked around. There was nothing unusual so I exited the vehicle and walked around. I got to the back and found the whole back window was completely cracked, although still intact, and there were big areas on the sides and bottom, where there was more breaking of the glass to the frame. The temperature at the time was in the low 40s, and I had used the heater from the house to the clinic, which is about a mile away. The car was on, as was the heater, which I have done on many occasions with no incident.
Additional Notes:
On the morning of February 24, 2025, I went to the doctor's office because I was really sick. Their protocol is to check in then go wait in the vehicle since you might be contagious to other patients. My mom had gone with me, and was inside checking me in. I am sitting in my parked vehicle at 7:35am when there was a VERY loud pop that scared the heck out of me! My mom said she heard it from inside the building, as did other patients sitting in the lobby! I waited a moment and looked around. There was nothing unusual so I exited the vehicle and walked around. I got to the back and found the whole back window was completely cracked, although still intact, and there were big areas on the sides and bottom, where there was more breaking of the glass to the frame. The temperature at the time was in the low 40s, and I had used the heater from the house to the clinic, which is about a mile away. The car was on, as was the heater, which I have done on many occasions with no incident.
Mfg Campaign: 11645054
Recall Date: Feb 26, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my 2024 Nissan Kicks, I experienced an unexpected issue where the vehicle shifted from park to reverse. As usual, the doors automatically unlocked when I pulled up, and I exited the vehicle. However, just as I stepped out and turned away, the car unexpectedly jumped from park into reverse, causing critical injury to me. I have obtained an attorney.
Corrective Action:
While driving my 2024 Nissan Kicks, I experienced an unexpected issue where the vehicle shifted from park to reverse. As usual, the doors automatically unlocked when I pulled up, and I exited the vehicle. However, just as I stepped out and turned away, the car unexpectedly jumped from park into reverse, causing critical injury to me. I have obtained an attorney.
Additional Notes:
While driving my 2024 Nissan Kicks, I experienced an unexpected issue where the vehicle shifted from park to reverse. As usual, the doors automatically unlocked when I pulled up, and I exited the vehicle. However, just as I stepped out and turned away, the car unexpectedly jumped from park into reverse, causing critical injury to me. I have obtained an attorney.
Mfg Campaign: 11627968
Recall Date: Nov 29, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I took my 2024 Nissan Kicks SV to the dealership with approximately 2000 miles on it. The vehicle as an increased concerning issue where, while idling in park with no one in the vehicle, the engine will have a continuous revving then loud click/clunk noise, return to normal, then start again. It’s been getting progressively louder. Dealership stated they were unable to replicate the issue and there were no codes/issues showing on the computer. It started happening around 1500 miles occasionally and quieter, but now at nearly 2500 miles it’s increasing in frequency and noise level. I’ve noticed it happens multiple times a week if not every time I drive the vehicle. This is very concerning for a new vehicle.
Corrective Action:
I took my 2024 Nissan Kicks SV to the dealership with approximately 2000 miles on it. The vehicle as an increased concerning issue where, while idling in park with no one in the vehicle, the engine will have a continuous revving then loud click/clunk noise, return to normal, then start again. It’s been getting progressively louder. Dealership stated they were unable to replicate the issue and there were no codes/issues showing on the computer. It started happening around 1500 miles occasionally and quieter, but now at nearly 2500 miles it’s increasing in frequency and noise level. I’ve noticed it happens multiple times a week if not every time I drive the vehicle. This is very concerning for a new vehicle.
Additional Notes:
I took my 2024 Nissan Kicks SV to the dealership with approximately 2000 miles on it. The vehicle as an increased concerning issue where, while idling in park with no one in the vehicle, the engine will have a continuous revving then loud click/clunk noise, return to normal, then start again. It’s been getting progressively louder. Dealership stated they were unable to replicate the issue and there were no codes/issues showing on the computer. It started happening around 1500 miles occasionally and quieter, but now at nearly 2500 miles it’s increasing in frequency and noise level. I’ve noticed it happens multiple times a week if not every time I drive the vehicle. This is very concerning for a new vehicle.
Mfg Campaign: 11616762
Recall Date: Sep 27, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a 2024 Nissan Kicks from Courtesy Nissan of Tampa ( Florida) on 7/6/2024. I have 4011 miles on this vehicle. I should preface this letter with letting it be known that I have owned in the past A Nissan 1998 Frontier prick up/ 2004 Xterra, a 2012 Sentra, 2014 Crew cab Frontier PU, a 2019 Crew Cab Frontier PU , a 2019 Nissan Kicks - none of these vehicles have had the issue I currently have with this new car. It is a bit difficult to describe -so bear with me. The area where you put the gas pump nozzle into he the gas tank opening is Loose. It moves when filling up the tank. I have NEVER had this issue with any of the other Nissans I have owned. I took this car back to the dealer ship on Saturday 9/14 to have this checked out. I was told that this is not uncommon. I beg to differ with this perspective. I was told the mechanic " went to several other Nissans and found that they too moved" Well as I was sitting looking into the bay where my car was up on the rack watching the 2 people that were looking under my car - I did not see either of these 2 go anywhere. I believe that this is a dangerous situation as gas could spill over into this area and cause a fire if it hit a hot area under my car. I feel that the dealership was very indifferent to this possibility. As I was watching these 2 people in the mechanic bay - I did a little googling.
Corrective Action:
I purchased a 2024 Nissan Kicks from Courtesy Nissan of Tampa ( Florida) on 7/6/2024. I have 4011 miles on this vehicle. I should preface this letter with letting it be known that I have owned in the past A Nissan 1998 Frontier prick up/ 2004 Xterra, a 2012 Sentra, 2014 Crew cab Frontier PU, a 2019 Crew Cab Frontier PU , a 2019 Nissan Kicks - none of these vehicles have had the issue I currently have with this new car. It is a bit difficult to describe -so bear with me. The area where you put the gas pump nozzle into he the gas tank opening is Loose. It moves when filling up the tank. I have NEVER had this issue with any of the other Nissans I have owned. I took this car back to the dealer ship on Saturday 9/14 to have this checked out. I was told that this is not uncommon. I beg to differ with this perspective. I was told the mechanic " went to several other Nissans and found that they too moved" Well as I was sitting looking into the bay where my car was up on the rack watching the 2 people that were looking under my car - I did not see either of these 2 go anywhere. I believe that this is a dangerous situation as gas could spill over into this area and cause a fire if it hit a hot area under my car. I feel that the dealership was very indifferent to this possibility. As I was watching these 2 people in the mechanic bay - I did a little googling.
Additional Notes:
I purchased a 2024 Nissan Kicks from Courtesy Nissan of Tampa ( Florida) on 7/6/2024. I have 4011 miles on this vehicle. I should preface this letter with letting it be known that I have owned in the past A Nissan 1998 Frontier prick up/ 2004 Xterra, a 2012 Sentra, 2014 Crew cab Frontier PU, a 2019 Crew Cab Frontier PU , a 2019 Nissan Kicks - none of these vehicles have had the issue I currently have with this new car. It is a bit difficult to describe -so bear with me. The area where you put the gas pump nozzle into he the gas tank opening is Loose. It moves when filling up the tank. I have NEVER had this issue with any of the other Nissans I have owned. I took this car back to the dealer ship on Saturday 9/14 to have this checked out. I was told that this is not uncommon. I beg to differ with this perspective. I was told the mechanic " went to several other Nissans and found that they too moved" Well as I was sitting looking into the bay where my car was up on the rack watching the 2 people that were looking under my car - I did not see either of these 2 go anywhere. I believe that this is a dangerous situation as gas could spill over into this area and cause a fire if it hit a hot area under my car. I feel that the dealership was very indifferent to this possibility. As I was watching these 2 people in the mechanic bay - I did a little googling.
Mfg Campaign: 11614727
Recall Date: Sep 15, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Corrective Action:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Additional Notes:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Mfg Campaign: 11595864
Recall Date: Jun 22, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Corrective Action:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Additional Notes:
The fuel gage or DTE(Distance to Empty) started to malfunction after the last time the tank was filled up. It did not correct itself and now I can't get an appointment with the Service Department to have it look at.
Mfg Campaign: 11595864
Recall Date: Jun 22, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Problem with Automatic Emergency Braking (AEB). I'm driving on a road with 2 lanes in my direction at about 35 mph. Approached a curve that makes a slight left turn in the road. There happens to be a bicyclist on the curve. As the car reaches a position where the bicyclist is in direct frontal view of the vehicles cameras/radar, the AEB activates, even though we're both on the curve and I'm not going to hit the bicyclist. The activation of the AEB lasted only a second or two until the bicyclist was no longer in my direct path, but the noise from the brakes activating and the sudden deceleration scared the devil out of me causing me to panic momentarily. If a car was tailgating at the time, they may have hit me. The AEB system should recognize that I was on a turn/curve at the time and not have activated.
Corrective Action:
Problem with Automatic Emergency Braking (AEB). I'm driving on a road with 2 lanes in my direction at about 35 mph. Approached a curve that makes a slight left turn in the road. There happens to be a bicyclist on the curve. As the car reaches a position where the bicyclist is in direct frontal view of the vehicles cameras/radar, the AEB activates, even though we're both on the curve and I'm not going to hit the bicyclist. The activation of the AEB lasted only a second or two until the bicyclist was no longer in my direct path, but the noise from the brakes activating and the sudden deceleration scared the devil out of me causing me to panic momentarily. If a car was tailgating at the time, they may have hit me. The AEB system should recognize that I was on a turn/curve at the time and not have activated.
Additional Notes:
Problem with Automatic Emergency Braking (AEB). I'm driving on a road with 2 lanes in my direction at about 35 mph. Approached a curve that makes a slight left turn in the road. There happens to be a bicyclist on the curve. As the car reaches a position where the bicyclist is in direct frontal view of the vehicles cameras/radar, the AEB activates, even though we're both on the curve and I'm not going to hit the bicyclist. The activation of the AEB lasted only a second or two until the bicyclist was no longer in my direct path, but the noise from the brakes activating and the sudden deceleration scared the devil out of me causing me to panic momentarily. If a car was tailgating at the time, they may have hit me. The AEB system should recognize that I was on a turn/curve at the time and not have activated.
Mfg Campaign: 11594677
Recall Date: Jun 16, 2024
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