Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
39 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Maxima. The contact stated that the instrument panel was intermittently dim upon starting the vehicle. The contact stated that while driving the instrument panel eventually brightened before returning to a dim setting. The vehicle was taken to the dealer on several occasions however, the technicians were unable to duplicate the failure. The failure persisted, and the contact stated that the instrument panel had gone blank before returning to a dim setting later. The vehicle was taken back to the dealer where a diagnostic test was performed, and the contact was informed that the Around View Monitor (AVM) unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,434.
Corrective Action:
The contact owns a 2018 Nissan Maxima. The contact stated that the instrument panel was intermittently dim upon starting the vehicle. The contact stated that while driving the instrument panel eventually brightened before returning to a dim setting. The vehicle was taken to the dealer on several occasions however, the technicians were unable to duplicate the failure. The failure persisted, and the contact stated that the instrument panel had gone blank before returning to a dim setting later. The vehicle was taken back to the dealer where a diagnostic test was performed, and the contact was informed that the Around View Monitor (AVM) unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,434.
Additional Notes:
The contact owns a 2018 Nissan Maxima. The contact stated that the instrument panel was intermittently dim upon starting the vehicle. The contact stated that while driving the instrument panel eventually brightened before returning to a dim setting. The vehicle was taken to the dealer on several occasions however, the technicians were unable to duplicate the failure. The failure persisted, and the contact stated that the instrument panel had gone blank before returning to a dim setting later. The vehicle was taken back to the dealer where a diagnostic test was performed, and the contact was informed that the Around View Monitor (AVM) unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 8,434.
Mfg Campaign: 11671034
Recall Date: Jul 3, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
360 cameras have stopped working on my vehicle. I've seen where there was a recall on the same thing, but my vehicle is not coming up in the recall. I did buy the car used, but not being able to use the cameras is definitely a safety issue.
Corrective Action:
360 cameras have stopped working on my vehicle. I've seen where there was a recall on the same thing, but my vehicle is not coming up in the recall. I did buy the car used, but not being able to use the cameras is definitely a safety issue.
Additional Notes:
360 cameras have stopped working on my vehicle. I've seen where there was a recall on the same thing, but my vehicle is not coming up in the recall. I did buy the car used, but not being able to use the cameras is definitely a safety issue.
Mfg Campaign: 11625212
Recall Date: Nov 14, 2024
Nissan North America, Inc.
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2018 Nissan Maxima. The contact stated while driving at an undisclosed speed, the contact started losing control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lug nuts needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Nissan Maxima. The contact stated while driving at an undisclosed speed, the contact started losing control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lug nuts needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Nissan Maxima. The contact stated while driving at an undisclosed speed, the contact started losing control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lug nuts needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Mfg Campaign: 11614288
Recall Date: Sep 12, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact's son owned a 2018 Nissan Maxima. The contact stated while the driver was driving 5 MPH, he noticed smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The driver was able to pull to the side of the road. The contact stated that the driver opened the hood, and noticed that there was fire under the hood. The fire was extinguished by the fire department. A fire department report was not filed. A police report was filed, but the police report information was not available. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact related the failure to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The used car dealer the vehicle was purchased from was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 51,533.
Corrective Action:
The contact's son owned a 2018 Nissan Maxima. The contact stated while the driver was driving 5 MPH, he noticed smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The driver was able to pull to the side of the road. The contact stated that the driver opened the hood, and noticed that there was fire under the hood. The fire was extinguished by the fire department. A fire department report was not filed. A police report was filed, but the police report information was not available. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact related the failure to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The used car dealer the vehicle was purchased from was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 51,533.
Additional Notes:
The contact's son owned a 2018 Nissan Maxima. The contact stated while the driver was driving 5 MPH, he noticed smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The driver was able to pull to the side of the road. The contact stated that the driver opened the hood, and noticed that there was fire under the hood. The fire was extinguished by the fire department. A fire department report was not filed. A police report was filed, but the police report information was not available. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact related the failure to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The used car dealer the vehicle was purchased from was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 51,533.
Mfg Campaign: 11586726
Recall Date: May 3, 2024
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
Four tires size 245/45/18 failed after 9 months and 6,500 miles. Tires were rotated after 5,000 miles. Dealer checked alignment at 6,500 miles all was ok. Two rear tires were bald, no tread, two front tires were worn to wear bar. Dealer sent tires for warranty 3/12/24 to date 4/22/24 Warranty information not received.
Corrective Action:
Four tires size 245/45/18 failed after 9 months and 6,500 miles. Tires were rotated after 5,000 miles. Dealer checked alignment at 6,500 miles all was ok. Two rear tires were bald, no tread, two front tires were worn to wear bar. Dealer sent tires for warranty 3/12/24 to date 4/22/24 Warranty information not received.
Additional Notes:
Four tires size 245/45/18 failed after 9 months and 6,500 miles. Tires were rotated after 5,000 miles. Dealer checked alignment at 6,500 miles all was ok. Two rear tires were bald, no tread, two front tires were worn to wear bar. Dealer sent tires for warranty 3/12/24 to date 4/22/24 Warranty information not received.
Mfg Campaign: 11584410
Recall Date: Apr 22, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Consequences:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Mfg Campaign: 11515788
Recall Date: Apr 6, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Potential Consequences:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2018 Nissan Maxima. The contact stated that while driving at various speeds, the "Front Radar Obstruction Unavailable" message was displayed on the instrument panel. The vehicle independently slowed down without depression the brake pedal. As a result of the failure, several electrical features including the Forward Collision and Lane Keep Assist safety features failed to operate as needed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Mfg Campaign: 11515788
Recall Date: Apr 6, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Inappropriate function of the AEB system. Filed a prior complaint with you a couple of months ago about the cruise control sensor and the AEB. Cruise was fixed, but AEB keeps going off while using cruise inappropriately. Did not get fixed. Spent a lot of time working with Nissan consumer affairs and Vision Nissan in Webster NY and problem not found. There are numerous complaints on line about the same problem, but Nissan consumer affairs (NCA) keeps telling me there are no other complaints about this issue. The NCA told me that unless the service department has the AEB go off while they are trying it out, they won't do anything. If I want the second opinion they are recommending, it has to be out of pocket cost for me. I have had it happen and drove to the dealer without turning the vehicle off, and they didn't pull any codes, so won't address it. I have asked to speak to a manager/supervisor at NCA, but they refuse to let me talk to anyone. This has happened no less than 100 times and is very dangerous.
Corrective Action:
Inappropriate function of the AEB system. Filed a prior complaint with you a couple of months ago about the cruise control sensor and the AEB. Cruise was fixed, but AEB keeps going off while using cruise inappropriately. Did not get fixed. Spent a lot of time working with Nissan consumer affairs and Vision Nissan in Webster NY and problem not found. There are numerous complaints on line about the same problem, but Nissan consumer affairs (NCA) keeps telling me there are no other complaints about this issue. The NCA told me that unless the service department has the AEB go off while they are trying it out, they won't do anything. If I want the second opinion they are recommending, it has to be out of pocket cost for me. I have had it happen and drove to the dealer without turning the vehicle off, and they didn't pull any codes, so won't address it. I have asked to speak to a manager/supervisor at NCA, but they refuse to let me talk to anyone. This has happened no less than 100 times and is very dangerous.
Additional Notes:
Inappropriate function of the AEB system. Filed a prior complaint with you a couple of months ago about the cruise control sensor and the AEB. Cruise was fixed, but AEB keeps going off while using cruise inappropriately. Did not get fixed. Spent a lot of time working with Nissan consumer affairs and Vision Nissan in Webster NY and problem not found. There are numerous complaints on line about the same problem, but Nissan consumer affairs (NCA) keeps telling me there are no other complaints about this issue. The NCA told me that unless the service department has the AEB go off while they are trying it out, they won't do anything. If I want the second opinion they are recommending, it has to be out of pocket cost for me. I have had it happen and drove to the dealer without turning the vehicle off, and they didn't pull any codes, so won't address it. I have asked to speak to a manager/supervisor at NCA, but they refuse to let me talk to anyone. This has happened no less than 100 times and is very dangerous.
Mfg Campaign: 11490826
Recall Date: Oct 25, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I having problems with the transmission in the vehicle. The vehicle shakes during acceleration, you can see the gages on the dashboard shaking. When accelerating, the Gears won’t shift properly with a smooth flow. You can notice this in the RPM also when accelerating. I took the vehicle to the Nissan of St. Augustine Dealership and the diagnosis the vehicle with code P17F1 CVT Judder. The dealership stated I will need a new transmission totaling $6405.09. The vehicle maintenance is up to date and it have been very well taken care of. I noticed that this issue has been reported by many other people who owns Nissan Maxima’s. This issue needs to be fixed please.
Corrective Action:
I having problems with the transmission in the vehicle. The vehicle shakes during acceleration, you can see the gages on the dashboard shaking. When accelerating, the Gears won’t shift properly with a smooth flow. You can notice this in the RPM also when accelerating. I took the vehicle to the Nissan of St. Augustine Dealership and the diagnosis the vehicle with code P17F1 CVT Judder. The dealership stated I will need a new transmission totaling $6405.09. The vehicle maintenance is up to date and it have been very well taken care of. I noticed that this issue has been reported by many other people who owns Nissan Maxima’s. This issue needs to be fixed please.
Additional Notes:
I having problems with the transmission in the vehicle. The vehicle shakes during acceleration, you can see the gages on the dashboard shaking. When accelerating, the Gears won’t shift properly with a smooth flow. You can notice this in the RPM also when accelerating. I took the vehicle to the Nissan of St. Augustine Dealership and the diagnosis the vehicle with code P17F1 CVT Judder. The dealership stated I will need a new transmission totaling $6405.09. The vehicle maintenance is up to date and it have been very well taken care of. I noticed that this issue has been reported by many other people who owns Nissan Maxima’s. This issue needs to be fixed please.
Mfg Campaign: 11483922
Recall Date: Sep 11, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Corrective Action:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Additional Notes:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Mfg Campaign: 11475900
Recall Date: Jul 26, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Corrective Action:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Additional Notes:
I purchased this vehicle used a couple of months ago. The automatic emergency braking initiates inappropriately while using ICC, it brakes without obstruction. Also, the distance sensor isn't working properly according to the dealer. When I use ICC, and sometimes when I am not using it, I get an "unavailable, front radar obstruction" message. The ICC stops working when this happens. It happens every single time I drive. The dealer I bought it from (not a Nissan dealer) won't address it. The Nissan dealer I had to pay $160 to diagnose it said it has a faulty Distance Sensor, which will be repaired if I pay over $1000. I only have $13,000 miles on this vehicle, and it was 11,000 when I bought it. This has a Nissan service bulletin easily found online, a known issue to Nissan which is a safety issue, but it isn't recalled and should be.
Mfg Campaign: 11475900
Recall Date: Jul 26, 2022
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Potential Consequences:
The contact owns a 2018 Nissan Maxima. The contact stated that the engine, transmission, spark plugs, battery, and brakes were previously replaced by an independent mechanic. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Nissan Maxima. The contact stated that the engine, transmission, spark plugs, battery, and brakes were previously replaced by an independent mechanic. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Nissan Maxima. The contact stated that the engine, transmission, spark plugs, battery, and brakes were previously replaced by an independent mechanic. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11474094
Recall Date: Jul 15, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Corrective Action:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Additional Notes:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Mfg Campaign: 11442430
Recall Date: Dec 2, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Corrective Action:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Additional Notes:
The contact owned a 2018 Nissan Maxima. The contact stated that while driving at 35 MPH, he became unconscious behind the wheel due to medication. The contact crashed into another vehicle however the air bags did not deploy causing his face to hit the steering wheel. The contact also stated that he fractured his back in 7 different locations as a result of the failure and required medical attention via ambulance. The vehicle was totaled and towed to his residence where Nissan came and towed the vehicle to the dealer. A police report was filed. The occupants in the other vehicle were not injured. The manufacturer was notified of the failure. The failure mileage was 39,357.
Mfg Campaign: 11442430
Recall Date: Dec 2, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING TO WORK MY SUNROOF EXPLODED ON INTERSTATE SCARING ME.IT WAS A VERY LOUD NOISE. THIS IS A SAFETY ISSUE FOR ALL NISSAN OWNERS. WHEN BRINGING THE VEHICLE IN THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE SUNROOF EXPLOSION. WHEN GOING ON LINE THIS LOOKS LIKE IS BEEN ONGOING FOR AWHILE.
Corrective Action:
WHEN DRIVING TO WORK MY SUNROOF EXPLODED ON INTERSTATE SCARING ME.IT WAS A VERY LOUD NOISE. THIS IS A SAFETY ISSUE FOR ALL NISSAN OWNERS. WHEN BRINGING THE VEHICLE IN THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE SUNROOF EXPLOSION. WHEN GOING ON LINE THIS LOOKS LIKE IS BEEN ONGOING FOR AWHILE.
Additional Notes:
WHEN DRIVING TO WORK MY SUNROOF EXPLODED ON INTERSTATE SCARING ME.IT WAS A VERY LOUD NOISE. THIS IS A SAFETY ISSUE FOR ALL NISSAN OWNERS. WHEN BRINGING THE VEHICLE IN THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE SUNROOF EXPLOSION. WHEN GOING ON LINE THIS LOOKS LIKE IS BEEN ONGOING FOR AWHILE.
Mfg Campaign: 11374191
Recall Date: Nov 11, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN CAR MAXIMA IS SITTING STILL IN IDLE IT LEAKS OUT A CLEAR FLUID. THE FLUID HAS NO COLOR AND NO SMELL.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN IDLE.
Corrective Action:
WHEN CAR MAXIMA IS SITTING STILL IN IDLE IT LEAKS OUT A CLEAR FLUID. THE FLUID HAS NO COLOR AND NO SMELL.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN IDLE.
Additional Notes:
WHEN CAR MAXIMA IS SITTING STILL IN IDLE IT LEAKS OUT A CLEAR FLUID. THE FLUID HAS NO COLOR AND NO SMELL.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN IDLE.
Mfg Campaign: 11363682
Recall Date: Oct 10, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
COLLISION AVOIDANCE SYSTEM CONTINUOUSLY DISENGAGES
Corrective Action:
COLLISION AVOIDANCE SYSTEM CONTINUOUSLY DISENGAGES
Additional Notes:
COLLISION AVOIDANCE SYSTEM CONTINUOUSLY DISENGAGES
Mfg Campaign: 11342903
Recall Date: Aug 3, 2020
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON INTERSTATE HIGHWAY @ 70MPH ON HOT SUNNY HUMID DAY. AFTER RESEARCH IT APPEARS THAT THIS IS A KNOWN ISSUE FOR NISSAN SUNROOFS WITH NUMEROUS CLAIMS RESULTING IN A CLASS ACTION LAWSUIT IN CALFORNIA. NISSAN HAS RESPONDED TO MY COMPLAINT THAT THEY AREN'T LIABLE EVEN THOUGH THE VEHICLE IS UNDER NISSAN WARRANTY WITH THE EXCLUSION THAT GLASS IS NOT COVERED UNLESS A KNOWN PRODUCT DEFECT IS DETERMINED. MY NISSAN CASE NUMBER IS [XXX]. I'VE TURNED TO MY INSURANCE CARRIER FOR REPAIRS. THIS IS A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON INTERSTATE HIGHWAY @ 70MPH ON HOT SUNNY HUMID DAY. AFTER RESEARCH IT APPEARS THAT THIS IS A KNOWN ISSUE FOR NISSAN SUNROOFS WITH NUMEROUS CLAIMS RESULTING IN A CLASS ACTION LAWSUIT IN CALFORNIA. NISSAN HAS RESPONDED TO MY COMPLAINT THAT THEY AREN'T LIABLE EVEN THOUGH THE VEHICLE IS UNDER NISSAN WARRANTY WITH THE EXCLUSION THAT GLASS IS NOT COVERED UNLESS A KNOWN PRODUCT DEFECT IS DETERMINED. MY NISSAN CASE NUMBER IS [XXX]. I'VE TURNED TO MY INSURANCE CARRIER FOR REPAIRS. THIS IS A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON INTERSTATE HIGHWAY @ 70MPH ON HOT SUNNY HUMID DAY. AFTER RESEARCH IT APPEARS THAT THIS IS A KNOWN ISSUE FOR NISSAN SUNROOFS WITH NUMEROUS CLAIMS RESULTING IN A CLASS ACTION LAWSUIT IN CALFORNIA. NISSAN HAS RESPONDED TO MY COMPLAINT THAT THEY AREN'T LIABLE EVEN THOUGH THE VEHICLE IS UNDER NISSAN WARRANTY WITH THE EXCLUSION THAT GLASS IS NOT COVERED UNLESS A KNOWN PRODUCT DEFECT IS DETERMINED. MY NISSAN CASE NUMBER IS [XXX]. I'VE TURNED TO MY INSURANCE CARRIER FOR REPAIRS. THIS IS A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11326311
Recall Date: May 28, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR OBSTRUCTION WARNING.AROUND VIEW, REAR VIEW,ETC MONITORING SYSTEM. HAVE HAD DEALERSHIP LOOK INTO NUMEROUS TIMES THEY CANT REMEDY WITHOUT SOME KIND OF PROOF.THERE SUGGESTION WAS CELL PHONE PICTURE OF WARNING ON DASH WHILE DRIVING OR VIDEO. I TOLD THEM I WOULDN'T DO THAT AND ASKED THEM IF THAT IS WHAT THEY WOULD NEED TO DO TO SATISFY NISSAN FOR APPROVAL TO FIX HE SAID YES.REALLY WHILE DRIVING I THINK NOT.
Corrective Action:
REAR OBSTRUCTION WARNING.AROUND VIEW, REAR VIEW,ETC MONITORING SYSTEM. HAVE HAD DEALERSHIP LOOK INTO NUMEROUS TIMES THEY CANT REMEDY WITHOUT SOME KIND OF PROOF.THERE SUGGESTION WAS CELL PHONE PICTURE OF WARNING ON DASH WHILE DRIVING OR VIDEO. I TOLD THEM I WOULDN'T DO THAT AND ASKED THEM IF THAT IS WHAT THEY WOULD NEED TO DO TO SATISFY NISSAN FOR APPROVAL TO FIX HE SAID YES.REALLY WHILE DRIVING I THINK NOT.
Additional Notes:
REAR OBSTRUCTION WARNING.AROUND VIEW, REAR VIEW,ETC MONITORING SYSTEM. HAVE HAD DEALERSHIP LOOK INTO NUMEROUS TIMES THEY CANT REMEDY WITHOUT SOME KIND OF PROOF.THERE SUGGESTION WAS CELL PHONE PICTURE OF WARNING ON DASH WHILE DRIVING OR VIDEO. I TOLD THEM I WOULDN'T DO THAT AND ASKED THEM IF THAT IS WHAT THEY WOULD NEED TO DO TO SATISFY NISSAN FOR APPROVAL TO FIX HE SAID YES.REALLY WHILE DRIVING I THINK NOT.
Mfg Campaign: 11308956
Recall Date: Feb 13, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT THIS CAR FOR MAY WIFE AND LONG TRIPS. IT WAS RATED SATISFACTORY BY CONSUMERS REPORT. I RECEIVED A RECALL FROM NISSAN THAT THE CAR COULD LEAK BRAKE FLUID AND CATCH FIRE. THEY WILL NOT BE ABLE TO FIX IT UNTIL SUMMER OF 2020. IN THE MEAN TIME IF THE ABS LIGHT COMES ON I SHOULD PULL IT TO THE SIDE OF THE ROAD AND CALL NISSAN'S TOWING SERVICE THIS MAKES THE CAR UNSUITABLE FOR LONG TRIPS ESPECIALLY IF MY WIFE IS DRIVING. CALLING THE DEALER AND NISSAN AMERICA GOT NO RESPONSE BUT THAT IS THE WAY THINGS ARE. A WOMAN PULLING A CAR TO THE SIDE OF THE ROAD AT NIGHT IS NOT SAFE.NOT HAVING PARTS TO REPLACE A SAFETY DEFECT IS UNCONSCIONABLE
Corrective Action:
I BOUGHT THIS CAR FOR MAY WIFE AND LONG TRIPS. IT WAS RATED SATISFACTORY BY CONSUMERS REPORT. I RECEIVED A RECALL FROM NISSAN THAT THE CAR COULD LEAK BRAKE FLUID AND CATCH FIRE. THEY WILL NOT BE ABLE TO FIX IT UNTIL SUMMER OF 2020. IN THE MEAN TIME IF THE ABS LIGHT COMES ON I SHOULD PULL IT TO THE SIDE OF THE ROAD AND CALL NISSAN'S TOWING SERVICE THIS MAKES THE CAR UNSUITABLE FOR LONG TRIPS ESPECIALLY IF MY WIFE IS DRIVING. CALLING THE DEALER AND NISSAN AMERICA GOT NO RESPONSE BUT THAT IS THE WAY THINGS ARE. A WOMAN PULLING A CAR TO THE SIDE OF THE ROAD AT NIGHT IS NOT SAFE.NOT HAVING PARTS TO REPLACE A SAFETY DEFECT IS UNCONSCIONABLE
Additional Notes:
I BOUGHT THIS CAR FOR MAY WIFE AND LONG TRIPS. IT WAS RATED SATISFACTORY BY CONSUMERS REPORT. I RECEIVED A RECALL FROM NISSAN THAT THE CAR COULD LEAK BRAKE FLUID AND CATCH FIRE. THEY WILL NOT BE ABLE TO FIX IT UNTIL SUMMER OF 2020. IN THE MEAN TIME IF THE ABS LIGHT COMES ON I SHOULD PULL IT TO THE SIDE OF THE ROAD AND CALL NISSAN'S TOWING SERVICE THIS MAKES THE CAR UNSUITABLE FOR LONG TRIPS ESPECIALLY IF MY WIFE IS DRIVING. CALLING THE DEALER AND NISSAN AMERICA GOT NO RESPONSE BUT THAT IS THE WAY THINGS ARE. A WOMAN PULLING A CAR TO THE SIDE OF THE ROAD AT NIGHT IS NOT SAFE.NOT HAVING PARTS TO REPLACE A SAFETY DEFECT IS UNCONSCIONABLE
Mfg Campaign: 11291252
Recall Date: Dec 26, 2019
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