NISSAN MURANO 2025

Complete listing of complaints and recalls for this vehicle

5
Complaints
2
Recalls

Complaints & Recalls

5 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Nissan North America, Inc.
NHTSA Campaign: 25V173000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Mar 19, 2025
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local NISSAN dealer to schedule your FREE recall repair.
Manufacturer: NISSAN
Mfg Campaign: PD137, PD138
Notice Date: May 9, 2025
Recall Date: Mar 19, 2025

Consumer Complaints

5 Complaints
Nissan North America, Inc.
Campaign: 11673023 Other
Jul 12, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: NISSAN
Mfg Campaign: 11673023
Notice Date: Jul 12, 2025
Recall Date: Jul 12, 2025
Nissan North America, Inc.
Campaign: 11673023 Other
Jul 12, 2025
Defect Description:

ENGINE

Potential Consequences:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: NISSAN
Mfg Campaign: 11673023
Notice Date: Jul 12, 2025
Recall Date: Jul 12, 2025
Nissan North America, Inc.
Campaign: 11673023 Other
Jul 12, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: NISSAN
Mfg Campaign: 11673023
Notice Date: Jul 12, 2025
Recall Date: Jul 12, 2025
Nissan North America, Inc.
Campaign: 11661911 Other
May 19, 2025
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.

Corrective Action:

The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.

Additional Notes:

The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.

Manufacturer: NISSAN
Mfg Campaign: 11661911
Notice Date: May 19, 2025
Recall Date: May 19, 2025
Nissan North America, Inc.
Campaign: 11661402 Other
May 16, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Corrective Action:

The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Additional Notes:

The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Manufacturer: NISSAN
Mfg Campaign: 11661402
Notice Date: May 16, 2025
Recall Date: May 16, 2025

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