Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
3 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light is flashing and I have had it checked with a dealer-level scan tool, but it has no codes. I have deduced that there is an issue with one of the weight sensors under the passenger seat and it is not sending a signal. I have confirmed this by noting that the Airbag Off light is luminated when I am sitting in the seat or driving with an adult passenger, so basically it is not sensing that the seat is occupied and therefore the passenger airbag would not go off in a crash even though the seat IS occupied. Is that something that a warranty or a recall should cover, since it is a safety concern involving the airbag system?
Corrective Action:
The airbag light is flashing and I have had it checked with a dealer-level scan tool, but it has no codes. I have deduced that there is an issue with one of the weight sensors under the passenger seat and it is not sending a signal. I have confirmed this by noting that the Airbag Off light is luminated when I am sitting in the seat or driving with an adult passenger, so basically it is not sensing that the seat is occupied and therefore the passenger airbag would not go off in a crash even though the seat IS occupied. Is that something that a warranty or a recall should cover, since it is a safety concern involving the airbag system?
Additional Notes:
The airbag light is flashing and I have had it checked with a dealer-level scan tool, but it has no codes. I have deduced that there is an issue with one of the weight sensors under the passenger seat and it is not sending a signal. I have confirmed this by noting that the Airbag Off light is luminated when I am sitting in the seat or driving with an adult passenger, so basically it is not sensing that the seat is occupied and therefore the passenger airbag would not go off in a crash even though the seat IS occupied. Is that something that a warranty or a recall should cover, since it is a safety concern involving the airbag system?
Mfg Campaign: 11624832
Recall Date: Nov 12, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
OUR COMPANY HAS A 2018 NV 200, A COMMERCIAL VEHICLE WITH 100,000 MILE BUMPER-TO-BUMPER COMMERCIAL NISSAN WARRANTY. THERE ARE ABOUT 58,000 MILES ON THE TRUCK. ON JANUARY, 26, 2021 WHILE DRIVING ON A SMALL RESIDENTIAL ROAD AT 5 MILES AN HOUR, THE PASSENGER SIDE CURTAIN DEPLOYED. THE TRUCK DID NOT HIT ANYTHING AT ALL. OUR TECHNICIAN SAID IT SOUNDED LIKE A GUN WENT OFF. HE COULDN'T SEE ANYTHING. HAD THIS HAPPENED ON THE HIGHWAY, HE CERTAINLY WOULD'VE BEEN IN AN ACCIDENT, POSSIBLY FATAL. I HAVE BEEN TRYING TO WORK WITH NISSAN TO HAVE THEM SIMPLY GIVE US A LOANER TRUCK FOR THE EIGHT WEEKS THAT WILL BE REQUIRED IN ORDER TO DO A THOROUGH INVESTIGATION. I'M NOT TRYING TO CAUSE THEM TROUBLE BUT THEY TOLD ME I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!!!!!. THIS IS THE WORST HANDLING OF A HIGHLY EXPLOSIVE SITUATION (NO PUN INTENDED) THAT I CAN IMAGINE. THEY ALSO SAID IT'S UP TO THEIR DISCRETION TO DECIDE IF I WOULD GET REIMBURSED. FURTHERMORE, THEY SAID I MAY BE SUBJECT TO STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. IS THIS INCREDIBLE? DAKOTA FROM THEIR ARBITRATION GROUP HAS BEEN ASSIGNED TO ME. NO PERSON COULD HAVE LESS SKILLS GIVEN THE SEVERITY OF THIS INCIDENT. I ASKED FOR JUST TWO THINGS: A LOANER TRUCK AND COMMITMENT TO MAKE SURE THAT ANY DEFECTS BE NOT HIDDEN FROM THE PUBLIC. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????? HERE'S THE WORST PART. WHEN I TOLD THEM I DEMANDED A LOANER VEHICLE, THEY SAID THE CASE WAS CLOSED!!!!!, MR/MRS DAKOTA CALLED THE DEALER AND TOLD THEM THE CASE WAS CLOSED AND SETTLED. THEY WANT TO BURY IT. SOMEONE COULD HAVE BEEN KILLED
Corrective Action:
OUR COMPANY HAS A 2018 NV 200, A COMMERCIAL VEHICLE WITH 100,000 MILE BUMPER-TO-BUMPER COMMERCIAL NISSAN WARRANTY. THERE ARE ABOUT 58,000 MILES ON THE TRUCK. ON JANUARY, 26, 2021 WHILE DRIVING ON A SMALL RESIDENTIAL ROAD AT 5 MILES AN HOUR, THE PASSENGER SIDE CURTAIN DEPLOYED. THE TRUCK DID NOT HIT ANYTHING AT ALL. OUR TECHNICIAN SAID IT SOUNDED LIKE A GUN WENT OFF. HE COULDN'T SEE ANYTHING. HAD THIS HAPPENED ON THE HIGHWAY, HE CERTAINLY WOULD'VE BEEN IN AN ACCIDENT, POSSIBLY FATAL. I HAVE BEEN TRYING TO WORK WITH NISSAN TO HAVE THEM SIMPLY GIVE US A LOANER TRUCK FOR THE EIGHT WEEKS THAT WILL BE REQUIRED IN ORDER TO DO A THOROUGH INVESTIGATION. I'M NOT TRYING TO CAUSE THEM TROUBLE BUT THEY TOLD ME I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!!!!!. THIS IS THE WORST HANDLING OF A HIGHLY EXPLOSIVE SITUATION (NO PUN INTENDED) THAT I CAN IMAGINE. THEY ALSO SAID IT'S UP TO THEIR DISCRETION TO DECIDE IF I WOULD GET REIMBURSED. FURTHERMORE, THEY SAID I MAY BE SUBJECT TO STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. IS THIS INCREDIBLE? DAKOTA FROM THEIR ARBITRATION GROUP HAS BEEN ASSIGNED TO ME. NO PERSON COULD HAVE LESS SKILLS GIVEN THE SEVERITY OF THIS INCIDENT. I ASKED FOR JUST TWO THINGS: A LOANER TRUCK AND COMMITMENT TO MAKE SURE THAT ANY DEFECTS BE NOT HIDDEN FROM THE PUBLIC. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????? HERE'S THE WORST PART. WHEN I TOLD THEM I DEMANDED A LOANER VEHICLE, THEY SAID THE CASE WAS CLOSED!!!!!, MR/MRS DAKOTA CALLED THE DEALER AND TOLD THEM THE CASE WAS CLOSED AND SETTLED. THEY WANT TO BURY IT. SOMEONE COULD HAVE BEEN KILLED
Additional Notes:
OUR COMPANY HAS A 2018 NV 200, A COMMERCIAL VEHICLE WITH 100,000 MILE BUMPER-TO-BUMPER COMMERCIAL NISSAN WARRANTY. THERE ARE ABOUT 58,000 MILES ON THE TRUCK. ON JANUARY, 26, 2021 WHILE DRIVING ON A SMALL RESIDENTIAL ROAD AT 5 MILES AN HOUR, THE PASSENGER SIDE CURTAIN DEPLOYED. THE TRUCK DID NOT HIT ANYTHING AT ALL. OUR TECHNICIAN SAID IT SOUNDED LIKE A GUN WENT OFF. HE COULDN'T SEE ANYTHING. HAD THIS HAPPENED ON THE HIGHWAY, HE CERTAINLY WOULD'VE BEEN IN AN ACCIDENT, POSSIBLY FATAL. I HAVE BEEN TRYING TO WORK WITH NISSAN TO HAVE THEM SIMPLY GIVE US A LOANER TRUCK FOR THE EIGHT WEEKS THAT WILL BE REQUIRED IN ORDER TO DO A THOROUGH INVESTIGATION. I'M NOT TRYING TO CAUSE THEM TROUBLE BUT THEY TOLD ME I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!!!!!. THIS IS THE WORST HANDLING OF A HIGHLY EXPLOSIVE SITUATION (NO PUN INTENDED) THAT I CAN IMAGINE. THEY ALSO SAID IT'S UP TO THEIR DISCRETION TO DECIDE IF I WOULD GET REIMBURSED. FURTHERMORE, THEY SAID I MAY BE SUBJECT TO STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. IS THIS INCREDIBLE? DAKOTA FROM THEIR ARBITRATION GROUP HAS BEEN ASSIGNED TO ME. NO PERSON COULD HAVE LESS SKILLS GIVEN THE SEVERITY OF THIS INCIDENT. I ASKED FOR JUST TWO THINGS: A LOANER TRUCK AND COMMITMENT TO MAKE SURE THAT ANY DEFECTS BE NOT HIDDEN FROM THE PUBLIC. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????? HERE'S THE WORST PART. WHEN I TOLD THEM I DEMANDED A LOANER VEHICLE, THEY SAID THE CASE WAS CLOSED!!!!!, MR/MRS DAKOTA CALLED THE DEALER AND TOLD THEM THE CASE WAS CLOSED AND SETTLED. THEY WANT TO BURY IT. SOMEONE COULD HAVE BEEN KILLED
Mfg Campaign: 11394357
Recall Date: Feb 2, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN NV200. THE CONTACT STATED WHILE HE WAS REVERSING THE VEHICLE, THE REAR VIEW CAMERA IMAGINE WAS BLINKING ON AND OFF, CAUSING HIS REAR BUMPER TO IMPACT A HILL. THE CONTACT STATED THE BUMPER WAS DISLOCATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE VEHICLE WAS TAKEN TO LOCAL DEALER CENTRAL VALLEY NISSAN LOCATED AT 4530 MCHENRY AVE, MODESTO, CA 95356, (209) 526-3320, WAS MADE AWARE OF THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN NV200. THE CONTACT STATED WHILE HE WAS REVERSING THE VEHICLE, THE REAR VIEW CAMERA IMAGINE WAS BLINKING ON AND OFF, CAUSING HIS REAR BUMPER TO IMPACT A HILL. THE CONTACT STATED THE BUMPER WAS DISLOCATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE VEHICLE WAS TAKEN TO LOCAL DEALER CENTRAL VALLEY NISSAN LOCATED AT 4530 MCHENRY AVE, MODESTO, CA 95356, (209) 526-3320, WAS MADE AWARE OF THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN NV200. THE CONTACT STATED WHILE HE WAS REVERSING THE VEHICLE, THE REAR VIEW CAMERA IMAGINE WAS BLINKING ON AND OFF, CAUSING HIS REAR BUMPER TO IMPACT A HILL. THE CONTACT STATED THE BUMPER WAS DISLOCATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE VEHICLE WAS TAKEN TO LOCAL DEALER CENTRAL VALLEY NISSAN LOCATED AT 4530 MCHENRY AVE, MODESTO, CA 95356, (209) 526-3320, WAS MADE AWARE OF THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11297003
Recall Date: Jan 3, 2020
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