Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 21, 2018
Consumer Complaints
1 ComplaintNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE HESITATES WHEN ACCELERATING. TRANSMISSION IS SLUGGISH WHEN I HAVE MY FOOT ON THE ACCELERATOR THE ENGINE REVS UP TO OVER 5000RPM AND THE VEHICLE DOES NOT MOVE.THEN FINALLY SHIFTS. WHEN DRIVING ALONG AT A STEADY SPEED AND WITHOUT WARNING, THE VEHICLE WILL HESITATE. I CAN FEEL THE HESITATION UP THROUGH THE STEERING WHEEL WHICH CAN CAUSE THE VEHICLE TO BARE ONE WAY OR THE OTHER IF I DO NOT HAVE MY HANDS HELD TIGHTLY ON THE STEERING WHEEL.. THIS CAUSES A DANGEROUS SITUATION. THIS HAPPENS ON CITY STREETS - WHEN STOPPED FOR A YIELD SIGN AND THEN TRY TO GET ON TO THE HIGHWAY THE VEHICLE REVS UP BUT GOES NOWHERE.
Corrective Action:
ENGINE HESITATES WHEN ACCELERATING. TRANSMISSION IS SLUGGISH WHEN I HAVE MY FOOT ON THE ACCELERATOR THE ENGINE REVS UP TO OVER 5000RPM AND THE VEHICLE DOES NOT MOVE.THEN FINALLY SHIFTS. WHEN DRIVING ALONG AT A STEADY SPEED AND WITHOUT WARNING, THE VEHICLE WILL HESITATE. I CAN FEEL THE HESITATION UP THROUGH THE STEERING WHEEL WHICH CAN CAUSE THE VEHICLE TO BARE ONE WAY OR THE OTHER IF I DO NOT HAVE MY HANDS HELD TIGHTLY ON THE STEERING WHEEL.. THIS CAUSES A DANGEROUS SITUATION. THIS HAPPENS ON CITY STREETS - WHEN STOPPED FOR A YIELD SIGN AND THEN TRY TO GET ON TO THE HIGHWAY THE VEHICLE REVS UP BUT GOES NOWHERE.
Additional Notes:
ENGINE HESITATES WHEN ACCELERATING. TRANSMISSION IS SLUGGISH WHEN I HAVE MY FOOT ON THE ACCELERATOR THE ENGINE REVS UP TO OVER 5000RPM AND THE VEHICLE DOES NOT MOVE.THEN FINALLY SHIFTS. WHEN DRIVING ALONG AT A STEADY SPEED AND WITHOUT WARNING, THE VEHICLE WILL HESITATE. I CAN FEEL THE HESITATION UP THROUGH THE STEERING WHEEL WHICH CAN CAUSE THE VEHICLE TO BARE ONE WAY OR THE OTHER IF I DO NOT HAVE MY HANDS HELD TIGHTLY ON THE STEERING WHEEL.. THIS CAUSES A DANGEROUS SITUATION. THIS HAPPENS ON CITY STREETS - WHEN STOPPED FOR A YIELD SIGN AND THEN TRY TO GET ON TO THE HIGHWAY THE VEHICLE REVS UP BUT GOES NOWHERE.
Mfg Campaign: 11053339
Recall Date: Dec 7, 2017
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