Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Consumer Complaints
8 ComplaintsNissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear drivers side window spontaneously exploded while driving approx 50 mph. Very loud noise, no injuries to report. Vehicle is available for inspection, and is scheduled for repair on 6/16/2025.
Corrective Action:
Rear drivers side window spontaneously exploded while driving approx 50 mph. Very loud noise, no injuries to report. Vehicle is available for inspection, and is scheduled for repair on 6/16/2025.
Additional Notes:
Rear drivers side window spontaneously exploded while driving approx 50 mph. Very loud noise, no injuries to report. Vehicle is available for inspection, and is scheduled for repair on 6/16/2025.
Mfg Campaign: 11665487
Recall Date: Jun 7, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine cuts off on me. It takes a long time to get up to speed. The engine is burning oil. There is no oil on the ground and no leaks present. Smoke comes out of the rear pipes when I start the car. Again there are no oil leaks present but the oil is burning out every 5-7 days.
Corrective Action:
The engine cuts off on me. It takes a long time to get up to speed. The engine is burning oil. There is no oil on the ground and no leaks present. Smoke comes out of the rear pipes when I start the car. Again there are no oil leaks present but the oil is burning out every 5-7 days.
Additional Notes:
The engine cuts off on me. It takes a long time to get up to speed. The engine is burning oil. There is no oil on the ground and no leaks present. Smoke comes out of the rear pipes when I start the car. Again there are no oil leaks present but the oil is burning out every 5-7 days.
Mfg Campaign: 11648501
Recall Date: Mar 15, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Corrective Action:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Additional Notes:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Mfg Campaign: 11644768
Recall Date: Feb 25, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Corrective Action:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Additional Notes:
Several problems have shown up since purchasing this car in December of last year. The back window has rolled down on it's own about 6 times within the same week I purchased the car. The head unit in the vehicle had to be reset by the dealer when they first traded the car in, according to service history and it's still having problems. I can hear the other caller on phone calls intermittently but they can't hear me. My phone has briefly disconnected from the Bluetooth system saying it couldn't be found. I thought it might be a phone issue but I got another phone and it still does it. I have a video of the head unit being completely unresponsive. The music was playing but none of the buttons were doing anything when I pushed them and the map was all that it would show. I've also had issues with burning smells when using the heated steering wheel and heated seats. I believe there is an electrical problem causing all of this but since the dealer can't duplicate the problem when I've driven it into service, they are refusing to do anything. The collision detector also goes off on it's own when I'm nowhere near another car.
Mfg Campaign: 11644768
Recall Date: Feb 25, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact rented a 2022 Nissan Rogue Sport through Enterprise Rent-A-Car Company. The contact stated that while driving the vehicle, there was an abnormal sound coming from the front end of the vehicle. Additionally, the contact stated after his wife had parked the vehicle with the engine running, the vehicle started to roll away. The contact stated that while his wife was running after the vehicle to stop it, she fell to the ground. The vehicle hit the bridge of the residence and stopped. The contact's wife sought medical assistance a few days later and was informed that she had sustained a concussion, headaches, and bruises on the legs, arms, and belly. The vehicle was driven back to the Enterprise lot, where the contact was advised that the vehicle was safe to drive. The contact was charged a fee for the damages that the vehicle sustained due to the collision. There was no further information provided. The manufacturer was notified of the failure and informed the contact that they could not assist because the contact was not the owner of the vehicle. The failure mileage was approximately 40,000.
Corrective Action:
The contact rented a 2022 Nissan Rogue Sport through Enterprise Rent-A-Car Company. The contact stated that while driving the vehicle, there was an abnormal sound coming from the front end of the vehicle. Additionally, the contact stated after his wife had parked the vehicle with the engine running, the vehicle started to roll away. The contact stated that while his wife was running after the vehicle to stop it, she fell to the ground. The vehicle hit the bridge of the residence and stopped. The contact's wife sought medical assistance a few days later and was informed that she had sustained a concussion, headaches, and bruises on the legs, arms, and belly. The vehicle was driven back to the Enterprise lot, where the contact was advised that the vehicle was safe to drive. The contact was charged a fee for the damages that the vehicle sustained due to the collision. There was no further information provided. The manufacturer was notified of the failure and informed the contact that they could not assist because the contact was not the owner of the vehicle. The failure mileage was approximately 40,000.
Additional Notes:
The contact rented a 2022 Nissan Rogue Sport through Enterprise Rent-A-Car Company. The contact stated that while driving the vehicle, there was an abnormal sound coming from the front end of the vehicle. Additionally, the contact stated after his wife had parked the vehicle with the engine running, the vehicle started to roll away. The contact stated that while his wife was running after the vehicle to stop it, she fell to the ground. The vehicle hit the bridge of the residence and stopped. The contact's wife sought medical assistance a few days later and was informed that she had sustained a concussion, headaches, and bruises on the legs, arms, and belly. The vehicle was driven back to the Enterprise lot, where the contact was advised that the vehicle was safe to drive. The contact was charged a fee for the damages that the vehicle sustained due to the collision. There was no further information provided. The manufacturer was notified of the failure and informed the contact that they could not assist because the contact was not the owner of the vehicle. The failure mileage was approximately 40,000.
Mfg Campaign: 11586367
Recall Date: May 1, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a strong smell of gas in the cabin. It started intermittently a couple of months ago and is getting worse. Basically every time I drive.
Corrective Action:
There is a strong smell of gas in the cabin. It started intermittently a couple of months ago and is getting worse. Basically every time I drive.
Additional Notes:
There is a strong smell of gas in the cabin. It started intermittently a couple of months ago and is getting worse. Basically every time I drive.
Mfg Campaign: 11521795
Recall Date: May 13, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Corrective Action:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Additional Notes:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Mfg Campaign: 11508570
Recall Date: Feb 22, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Corrective Action:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Additional Notes:
Driving at approximately 45 mph when emergency braking system activated when there was nothing in front of my vehicle. Fortunately no cars were following me, otherwise I likely would have been rear ended.
Mfg Campaign: 11508570
Recall Date: Feb 22, 2023
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