Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023-2024 Nissan Z vehicles. The connectors for the right-side pedestrian detection sensors may be reversed in the front bumper harness, which can prevent the pop-up engine hood from activating as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B6
Recall Date: Oct 24, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023-2024 Nissan Z vehicles. The fasteners in the left-side front bumper reinforcement clip may loosen, which can prevent the pop-up engine hood from activating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C8
Recall Date: Oct 26, 2023
Consumer Complaints
2 ComplaintsNissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Corrective Action:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Additional Notes:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Mfg Campaign: 11623890
Recall Date: Nov 6, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Corrective Action:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Additional Notes:
The contact owns a 2023 Nissan Z. The contact stated that while her son was driving at an undisclosed speed, upon coming to an abrupt stop, the hood suddenly popped open; obstructing the driver's view, prompting him to pull over to the shoulder of the roadway. The message "Collision Detected - Pop-up Activators Deployed" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the active-hood pop-up pyro actuators. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V798000 (Structure, Electrical System); but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 7,000.
Mfg Campaign: 11623890
Recall Date: Nov 6, 2024
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