Complaints & Recalls
Consumer Complaints
1 ComplaintPorsche Cars North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
There is an intermittent problem where the backup camera fails to display an image when the gear selector is in Reverse. Backup camera reveals hazards that are not visible from the driver’s seat. Dealer has so far had three opportunities to diagnose the problem (and failed). Dealer was provided video of engaging reverse while the display failed to show an image. No other inspections were done. No other warnings, etc. I have had the car for 14 months and this (and other related) issues occurred sporadically during that time
Corrective Action:
There is an intermittent problem where the backup camera fails to display an image when the gear selector is in Reverse. Backup camera reveals hazards that are not visible from the driver’s seat. Dealer has so far had three opportunities to diagnose the problem (and failed). Dealer was provided video of engaging reverse while the display failed to show an image. No other inspections were done. No other warnings, etc. I have had the car for 14 months and this (and other related) issues occurred sporadically during that time
Additional Notes:
There is an intermittent problem where the backup camera fails to display an image when the gear selector is in Reverse. Backup camera reveals hazards that are not visible from the driver’s seat. Dealer has so far had three opportunities to diagnose the problem (and failed). Dealer was provided video of engaging reverse while the display failed to show an image. No other inspections were done. No other warnings, etc. I have had the car for 14 months and this (and other related) issues occurred sporadically during that time
Mfg Campaign: 11471862
Recall Date: Jun 30, 2022
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