Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2017 911 and Boxster, 2016 Cayman and Panamera vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AKB4
Recall Date: Jul 17, 2019
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016 911 GT3 RS and 911 R vehicles and 2017 911 Carrera, 911 Carrera Cabriolet, 911 Carrera 4, 911 Carrera 4S, 911 Carrera 4S Cabriolet, 911 Carrera S, 911 Carrera S Cabriolet, 911 Targa 4, 911 Targa 4S, 911 Turbo S, 911 Turbo S Cabriolet, 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles. The passenger frontal air bag inflator initiator may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH03
Recall Date: Mar 2, 2017
Consumer Complaints
2 ComplaintsPorsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield and rear window glass seals have failed. Black tar like material flows and spears the windows. Especially bad when driving during summer months. Vehicle only has 6200 miles. Is out of warrenty. Dealer says repair costs at my expense. Contacted Porsche North America Customer Assistance. They also said they would not stand behind known defect. Many defects reported and corrected by Porsche when under warrenty.
Corrective Action:
The front windshield and rear window glass seals have failed. Black tar like material flows and spears the windows. Especially bad when driving during summer months. Vehicle only has 6200 miles. Is out of warrenty. Dealer says repair costs at my expense. Contacted Porsche North America Customer Assistance. They also said they would not stand behind known defect. Many defects reported and corrected by Porsche when under warrenty.
Additional Notes:
The front windshield and rear window glass seals have failed. Black tar like material flows and spears the windows. Especially bad when driving during summer months. Vehicle only has 6200 miles. Is out of warrenty. Dealer says repair costs at my expense. Contacted Porsche North America Customer Assistance. They also said they would not stand behind known defect. Many defects reported and corrected by Porsche when under warrenty.
Mfg Campaign: 11443782
Recall Date: Dec 14, 2021
Porsche Cars North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING ON THE FREEWAY AFTER HEAVY BRAKING, THE PASSENGER HEADLIGHT DISLODGED FROM THE CAR, DANGLED FOR A SECOND ON THE HOOD FROM THE ELECTRICAL CONNECTIONS, THEN FLEW OFF THE CAR COMPLETELY
Corrective Action:
WHILE DRIVING ON THE FREEWAY AFTER HEAVY BRAKING, THE PASSENGER HEADLIGHT DISLODGED FROM THE CAR, DANGLED FOR A SECOND ON THE HOOD FROM THE ELECTRICAL CONNECTIONS, THEN FLEW OFF THE CAR COMPLETELY
Additional Notes:
WHILE DRIVING ON THE FREEWAY AFTER HEAVY BRAKING, THE PASSENGER HEADLIGHT DISLODGED FROM THE CAR, DANGLED FOR A SECOND ON THE HOOD FROM THE ELECTRICAL CONNECTIONS, THEN FLEW OFF THE CAR COMPLETELY
Mfg Campaign: 11319035
Recall Date: Mar 23, 2020
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