Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMB0
Recall Date: May 5, 2021
Consumer Complaints
1 ComplaintPorsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
Corrective Action:
The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
Additional Notes:
The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
Mfg Campaign: 11441037
Recall Date: Nov 19, 2021
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