Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMA2
Recall Date: Mar 3, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AJ12
Recall Date: Nov 28, 2018
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH06
Recall Date: May 3, 2017
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2016 Macan S and Macan Turbo and 2017 Macan GTS vehicles. The passenger occupant detection sensor mat may fail in the front passenger seat, deactivating the front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH02
Recall Date: Mar 2, 2017
Consumer Complaints
1 ComplaintPorsche Cars North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Porsche Macan GTS. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the fuel system, the contact became aware that the fuel pump flange was cracked, causing a fuel leak. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump flange. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) and 17V289000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Porsche Macan GTS. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the fuel system, the contact became aware that the fuel pump flange was cracked, causing a fuel leak. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump flange. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) and 17V289000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Porsche Macan GTS. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the fuel system, the contact became aware that the fuel pump flange was cracked, causing a fuel leak. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump flange. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) and 17V289000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11560164
Recall Date: Dec 14, 2023
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