Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA9
Recall Date: Jun 26, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AMA2
Recall Date: Mar 3, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH06
Recall Date: May 3, 2017
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2016 Macan S and Macan Turbo and 2017 Macan GTS vehicles. The passenger occupant detection sensor mat may fail in the front passenger seat, deactivating the front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AH02
Recall Date: Mar 2, 2017
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2015-2016 Macan S vehicles manufactured March 27, 2014, to October 27, 2015, and 2015-2016 Macan Turbo vehicles manufactured March 5, 2014, to October 27, 2015. The affected vehicles have a low pressure fuel line in the engine compartment that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AF06
Recall Date: Oct 30, 2015
Consumer Complaints
6 ComplaintsPorsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Mfg Campaign: 11605086
Recall Date: Jul 29, 2024
Porsche Cars North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2016 Porsche Macan S. The contact stated that the passenger's side seat failed to detect while the seat was occupied. The air bag off warning light was illuminated, and the passenger's side seat belt failed to chime while the seat belt was not buckled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 45,000.
Mfg Campaign: 11605086
Recall Date: Jul 29, 2024
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Porsche Macan S. The contact received notification of NHTSA campaign number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
Takata recall. The contact owns a 2016 Porsche Macan S. The contact received notification of NHTSA campaign number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
Takata recall. The contact owns a 2016 Porsche Macan S. The contact received notification of NHTSA campaign number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11423813
Recall Date: Jul 7, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Corrective Action:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Additional Notes:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Mfg Campaign: 11233415
Recall Date: Jul 19, 2019
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Corrective Action:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Additional Notes:
TRAVELING ON ROADWAY, WARNING ON DASH "ELECTRONIC STEERING FAILURE", UNABLE TO STEER VEHICLE, RAN OFF ROADWAY, TOTALED CAR. PORSCHE SAYS THERE IS NOT A PROBLEM.
Mfg Campaign: 11233415
Recall Date: Jul 19, 2019
Porsche Cars North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 PORSCHE MACAN S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLEMINGTON PORSCHE, LOCATED AT 213 US-202, FLEMINGTON, NJ 08822; (908) 271-4058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 PORSCHE MACAN S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLEMINGTON PORSCHE, LOCATED AT 213 US-202, FLEMINGTON, NJ 08822; (908) 271-4058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 PORSCHE MACAN S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLEMINGTON PORSCHE, LOCATED AT 213 US-202, FLEMINGTON, NJ 08822; (908) 271-4058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11016109
Recall Date: Aug 18, 2017
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